Top IT Jobs

Lead and scale Quindar’s corporate IT function across Tier 1/2 support, onboarding and offboarding, endpoint management, identity and access, enterprise software, office technology, and remote support. Establish SLAs, improve processes, manage vendors and projects, resolve incidents through root-cause analysis, and partner with Cybersecurity on CUI hardening and compliance. Build on-site IT capabilities in Washington, DC while remaining hands-on and developing the team.

Provides second-level desktop support for end users, troubleshooting hardware, software, network, mobile, printing, conferencing, and operating-system issues. Manages incidents, service requests, assets, access provisioning, documentation, compliance, security procedures, maintenance, and IT service-management records. Supports projects, audits, process development, and status reporting while minimizing downtime and meeting SLA and ITIL standards. The role requires independent work and may include 24/7 on-site support.

Manage macOS fleet and corporate network operations, administer Google Workspace and Atlassian platforms, enforce security and RBAC, serve as Tier 2 escalation for IT support, coordinate vendor RMAs, maintain server rooms, create SOPs, and assist on IT projects with an emphasis on operational discipline and zero-touch deployments.

Provides intermediate-level L2 support for HCM and payroll application incidents. Troubleshoots escalated issues, manages Salesforce cases, coordinates critical-incident triage, communicates status, leads post-incident reviews, documents root causes and corrective actions, maintains runbooks and knowledge bases, monitors platform health, tracks support metrics, and participates in a 24x7 on-call rotation. Collaborates with Operations, Engineering, Product, vendors, and other stakeholders to improve workflows and platform stability.

Provides Tier 1 support for consumer loan back-office and client services systems. Responsibilities include triaging issues, analyzing user needs, configuring systems, creating letters, documenting processes, translating requirements into specifications, resolving recurring problems, supporting projects and training, and mitigating organizational risk. The role requires effective communication, prioritization, problem-solving, and collaboration with analysts and leadership.

Provides plant-level IT support, troubleshooting computer, network, software, access, server, and interface issues. Administers network equipment, manufacturing systems, time clocks, handheld scanners, printers, and plant technology. Supports software implementations, testing, documentation, change control, continuous improvement, data reporting, vendor coordination, and internal customer service. Requires occasional travel between plants and may require operating a company vehicle.

Leads regional IT service desk operations and a team of up to 10 support professionals. Manages ticket prioritization, workload assignment, SLA compliance, escalated troubleshooting, incident and problem management, IT projects, documentation, regulatory compliance, stakeholder partnerships, and continuous improvement. Recruits and mentors staff while providing hands-on technical support. The role may include domestic and international travel, varied shifts, and on-call coverage.

Leads regional IT service desk operations and a team of up to 10 support professionals. Responsibilities include ticket prioritization, SLA compliance, escalated technical troubleshooting, staffing, mentoring, IT projects, process documentation, problem management, site partnerships, regulatory compliance, and continuous improvement. The role provides hands-on support for critical incidents and requires occasional international and routine domestic travel, flexible shifts, and on-call participation.

Leads regional IT service desk operations and a team of up to 10 support professionals. Responsibilities include ticket prioritization, SLA compliance, escalated technical troubleshooting, service process documentation, problem management, regional IT projects, regulatory compliance, stakeholder partnerships, team development, and continuous improvement. The role provides hands-on support for critical incidents and may involve on-call shifts, evenings, weekends, and domestic or international travel.

Leads regional IT service desk operations and a team of up to 10 support staff. Manages ticket prioritization, SLA compliance, escalations, complex troubleshooting, IT projects, documentation, problem management, regulatory compliance, stakeholder partnerships, and continuous improvement. Recruits and mentors staff while providing hands-on technical support across operating systems, hardware, identity management, Microsoft 365, networking, virtualization, cloud, and AI-enabled service delivery.

Leads a regional IT service desk team of up to 10 staff, coordinating ticket queues, prioritization, SLA compliance, escalated technical support, and critical incident response. Oversees IT projects, documentation, problem management, compliance, continuous improvement, stakeholder partnerships, and team development. Requires hands-on expertise across multiple endpoint, identity, scripting, productivity, networking, virtualization, or cloud technologies, along with ITSM and ITIL experience. The role includes travel, flexible shifts, and on-call participation.

Leads a regional IT service desk team of up to 10, coordinating ticket queues, SLA compliance, workload assignment, escalated troubleshooting, projects, documentation, problem management, compliance, and continuous improvement. Builds partnerships with site leadership, recruits and mentors staff, and supports critical incidents. The role requires hands-on technical expertise across endpoint systems, hardware, identity, scripting, cloud, networking, and ITSM, with occasional travel, shift flexibility, and on-call participation.

Provides onsite IT helpdesk and technician support, including hardware and software installation, server rack and stack, troubleshooting, repairs, system upgrades, infrastructure and R&D system support, backups, documentation, user assistance, and asset and inventory management. Requires Linux administration, Ansible, Foreman deployment, network and systems maintenance, and strong communication skills.

Provides advanced Tier 2 technical support across networking, firewalls, hardware, media players, connectivity, and enterprise environments. Diagnoses root causes, manages escalations, supports strategic accounts, and partners with Product, Engineering, Customer Success, and Sales. Administers and optimizes Zendesk AI Co-Pilot, automation, workflows, and self-service. Develops troubleshooting documentation, coaches support staff, analyzes issue trends, advocates for product improvements, and participates in on-call and occasional holiday coverage.

Manage identity and access systems, endpoint devices, office networking, AV and conferencing infrastructure. Automate recurring IT issues, serve as a technical escalation point, support employee onboarding and offboarding, maintain secure configurations, and partner with Security on SOC 2 audit readiness. The role also contributes to Agile sprints and IT projects within a fully remote, geographically distributed team.

Supervises a regional IT service desk team of up to 10, managing ticket queues, workload allocation, SLA compliance, escalations, and hands-on technical support. Leads IT projects, documents processes, supports problem management, ensures ITAR/EAR and CUI compliance, partners with site leadership, and drives continuous improvement. Recruits, mentors, and develops staff while supporting complex IT environments and participating in on-call, shift, and travel requirements.

Provides Tier 1 and Tier 2 technical support through phone, email, and ticketing systems. Diagnoses hardware, software, network, and peripheral issues; manages devices, user accounts, permissions, inventories, and collaboration tools. Supports employee onboarding, documents incidents, maintains knowledge articles, and escalates complex issues. The role is onsite in Palo Alto and requires strong customer service, communication, prioritization, and judgment in an enterprise environment.

Provides first-level technical support for hardware, software, networking, printers, phones, VPN, and connectivity issues in an on-site manufacturing facility. Assists with IT equipment installation, maintenance, network and systems support, meeting room technology, asset tracking, and infrastructure projects. Escalates complex issues, follows security procedures and SOPs, supports users across departments, and develops technical skills under senior IT team guidance.

Own and administer the company’s Atlassian Cloud environment, including Jira, Confluence, Atlassian Guard, licensing, permissions, security, workflows, automation, and integrations. Build REST API, webhook, Forge, and Connect integrations; automate manual processes; and manage an enterprise AI gateway. Develop AI governance policies covering acceptable use, data handling, and vendor/model risk. Document configurations, train users and administrators, and partner cross-functionally with Security and Legal.

Provides Tier 1 IT help desk and infrastructure support, including troubleshooting, issue escalation, client onboarding, hardware deployment, racking, cabling, installation, documentation, and change-management assistance. Supports Windows environments, Active Directory, networking, virtualization, imaging, compute, storage, backup, and automation systems. Maintains project records, reports progress, meets deadlines, and participates in an after-hours on-call rotation. Frequent local travel and occasional lifting of up to 50 pounds are required.

Provides IT support and technology administration for a municipal legal office. Responsibilities include migrating on-premises file shares to cloud repositories, deploying tools and enhancements, evaluating technical environments, troubleshooting systems, advising stakeholders, maintaining documentation and training materials, and interpreting IT policies. The role collaborates with internal teams, city partners, and vendors, while participating in rotating 24-hour on-call support for mission-critical software, hardware, and networks.

Provides senior-level technical support for Apple iOS and macOS devices, including executive assistance, troubleshooting, device setup, configuration, maintenance, security updates, and mobile device management. Supports Jamf, AirWatch, and Intune; maintains hardware and software inventories; documents resolutions; educates users; and collaborates on IT projects. The role is onsite in Washington, DC, requires U.S. citizenship, and involves no travel.

Provides Tier 1 and Tier 2 technical support for office and remote users, including troubleshooting, device setup, onboarding and offboarding, Microsoft 365 administration, licensing, access management, and asset tracking. Performs governance and lifecycle validation, maintains documentation and knowledge-base content, identifies recurring issues, and coordinates with platform, security, MSP, and vendor teams while escalating advanced problems appropriately.

Oversee end-user IT support across multiple Southern Florida locations, including ticket queues, service levels, onboarding, offboarding, device setup, account provisioning, documentation, troubleshooting, and support metrics. Provide escalated hands-on assistance, coordinate system upgrades and technology rollouts, enforce hardware and software standards, investigate recurring issues, and collaborate with IT teams, managers, and vendors to improve service quality.

Leads production support for ERP, CRM, HRIS, and other enterprise platforms while managing application staff, system availability, SLAs, incident response, vendors, change control, testing, analytics, and continuous improvement. Drives the organization’s AI, integration, automation, and business intelligence roadmap, partners with infrastructure and PMO leaders, oversees root-cause resolution, and ensures effective documentation and training. The role includes direct reports, limited travel, and occasional nights or weekends for business-critical support.