Top IT Jobs

Provides onsite IT helpdesk and technician support, including hardware and software installation, server rack and stack, troubleshooting, repairs, system upgrades, infrastructure and R&D system support, backups, documentation, user assistance, and asset and inventory management. Requires Linux administration, Ansible, Foreman deployment, network and systems maintenance, and strong communication skills.

Provides advanced Tier 2 technical support across networking, firewalls, hardware, media players, connectivity, and enterprise environments. Diagnoses root causes, manages escalations, supports strategic accounts, and partners with Product, Engineering, Customer Success, and Sales. Administers and optimizes Zendesk AI Co-Pilot, automation, workflows, and self-service. Develops troubleshooting documentation, coaches support staff, analyzes issue trends, advocates for product improvements, and participates in on-call and occasional holiday coverage.

Manage identity and access systems, endpoint devices, office networking, AV and conferencing infrastructure. Automate recurring IT issues, serve as a technical escalation point, support employee onboarding and offboarding, maintain secure configurations, and partner with Security on SOC 2 audit readiness. The role also contributes to Agile sprints and IT projects within a fully remote, geographically distributed team.

Supervises a regional IT service desk team of up to 10, managing ticket queues, workload allocation, SLA compliance, escalations, and hands-on technical support. Leads IT projects, documents processes, supports problem management, ensures ITAR/EAR and CUI compliance, partners with site leadership, and drives continuous improvement. Recruits, mentors, and develops staff while supporting complex IT environments and participating in on-call, shift, and travel requirements.

Provides Tier 1 and Tier 2 technical support through phone, email, and ticketing systems. Diagnoses hardware, software, network, and peripheral issues; manages devices, user accounts, permissions, inventories, and collaboration tools. Supports employee onboarding, documents incidents, maintains knowledge articles, and escalates complex issues. The role is onsite in Palo Alto and requires strong customer service, communication, prioritization, and judgment in an enterprise environment.

Provides first-level technical support for hardware, software, networking, printers, phones, VPN, and connectivity issues in an on-site manufacturing facility. Assists with IT equipment installation, maintenance, network and systems support, meeting room technology, asset tracking, and infrastructure projects. Escalates complex issues, follows security procedures and SOPs, supports users across departments, and develops technical skills under senior IT team guidance.

Own and administer the company’s Atlassian Cloud environment, including Jira, Confluence, Atlassian Guard, licensing, permissions, security, workflows, automation, and integrations. Build REST API, webhook, Forge, and Connect integrations; automate manual processes; and manage an enterprise AI gateway. Develop AI governance policies covering acceptable use, data handling, and vendor/model risk. Document configurations, train users and administrators, and partner cross-functionally with Security and Legal.

Provides Tier 1 IT help desk and infrastructure support, including troubleshooting, issue escalation, client onboarding, hardware deployment, racking, cabling, installation, documentation, and change-management assistance. Supports Windows environments, Active Directory, networking, virtualization, imaging, compute, storage, backup, and automation systems. Maintains project records, reports progress, meets deadlines, and participates in an after-hours on-call rotation. Frequent local travel and occasional lifting of up to 50 pounds are required.

Provides IT support and technology administration for a municipal legal office. Responsibilities include migrating on-premises file shares to cloud repositories, deploying tools and enhancements, evaluating technical environments, troubleshooting systems, advising stakeholders, maintaining documentation and training materials, and interpreting IT policies. The role collaborates with internal teams, city partners, and vendors, while participating in rotating 24-hour on-call support for mission-critical software, hardware, and networks.

Provides senior-level technical support for Apple iOS and macOS devices, including executive assistance, troubleshooting, device setup, configuration, maintenance, security updates, and mobile device management. Supports Jamf, AirWatch, and Intune; maintains hardware and software inventories; documents resolutions; educates users; and collaborates on IT projects. The role is onsite in Washington, DC, requires U.S. citizenship, and involves no travel.

Provides Tier 1 and Tier 2 technical support for office and remote users, including troubleshooting, device setup, onboarding and offboarding, Microsoft 365 administration, licensing, access management, and asset tracking. Performs governance and lifecycle validation, maintains documentation and knowledge-base content, identifies recurring issues, and coordinates with platform, security, MSP, and vendor teams while escalating advanced problems appropriately.

Leads production support for ERP, CRM, HRIS, and other enterprise platforms while managing application staff, system availability, SLAs, incident response, vendors, change control, testing, analytics, and continuous improvement. Drives the organization’s AI, integration, automation, and business intelligence roadmap, partners with infrastructure and PMO leaders, oversees root-cause resolution, and ensures effective documentation and training. The role includes direct reports, limited travel, and occasional nights or weekends for business-critical support.

Leads and develops the internal IT helpdesk and systems administration team, shifting operations from reactive support to proactive service delivery. Owns IT roadmaps, cross-functional projects, vendor relationships, authentication and access standards, disaster recovery, security improvements, and process automation. Establishes measurable KPIs and audit-ready onboarding and offboarding workflows while improving documentation, service levels, workload visibility, and operational accountability.

Provides Tier I technical support for internal users by troubleshooting, configuring, deploying, and maintaining computers, software, peripherals, telecommunications equipment, and related technology. Documents and resolves tickets, supports remote and on-site associates, escalates complex issues, assists with application and asset management, and participates in on-call support. The role requires professional customer service, clear communication, occasional travel, and physical handling of equipment.

Leads IT production support for ERP, CRM, HRIS, and other enterprise platforms. Manages application support staff, system availability, SLAs, incident response, vendors, change control, monitoring, testing, documentation, and continuous improvement. Partners with infrastructure, implementation, PMO, and business stakeholders while advancing AI, integration, reporting, analytics, and business intelligence capabilities. The role includes direct reports, limited travel, and occasional nights or weekends for operational support.

Provides first- and second-level support for hardware, software, network, ERP, MES, and CAD/CAM issues in a regulated aerospace manufacturing environment. Maintains CMMC and NIST 800-171 compliance, assists with cybersecurity audits and documentation, enforces security practices, trains users, and manages IT asset and ticket records. The role is fully on-site and includes occasional travel to an alternate site.

Provides field IT support for hardware, software, endpoints, mobile devices, servers, networks, VoIP systems, and access permissions. Resolves incidents and service requests, performs vulnerability remediation, manages PC lifecycles and IT assets, supports projects and audits, coordinates vendors, and delivers on-site and satellite-office assistance. The role also supports procurement, infrastructure maintenance, security compliance, and customer-focused service delivery.

Provides on-site and field IT support for hardware, software, endpoints, mobile devices, servers, networks, VoIP systems, access permissions, and IT security compliance. Resolves incidents and service requests, supports technology projects, manages PC lifecycle and assets, coordinates vendors, assists with procurement and audits, and delivers walk-up and satellite-office support while meeting service-level targets.

Provides first-line IT support for a healthcare system by triaging service requests, verifying credentials, troubleshooting and repairing computers, printers, mobile devices, and peripherals, documenting resolutions, and escalating unresolved issues. Supports hardware recommendations, system maintenance, remote repairs, and technology deployments, upgrades, and relocations. Provides on-site, field, and scheduled 24/7 support while handling confidential information and patient-facing environments.

Leads daily IT operations, manages help desk and infrastructure support, oversees hardware and end-user device lifecycle, resolves complex technical issues, monitors networks and security risks, maintains IT procedures and asset controls, and aligns technology services with organizational needs. Provides team leadership, prioritizes tickets and projects, supports internal users, and partners with business leaders to improve reliability, efficiency, and service quality.

Oversee daily computer system performance at the plant, support users with hardware and software issues, install and configure equipment, perform minor repairs, maintain technical records, troubleshoot problems, and coordinate escalations with vendors or technicians.

Manage Level 1 IT support tickets, maintain hardware inventory, coordinate device repairs, and facilitate new-hire hardware deployment. Ensure tickets meet service-level agreements, research and recommend technology tools, and support team and office productivity. The role requires experience with Google Workspace administration, Jira, Confluence, Apple and Android platforms, and mobile device management. Networking, Ubiquiti or Meraki, IT audit, and systems administration experience are advantageous.

Manage Level 1 IT support tickets, hardware inventory, device repairs, and new-hire hardware deployments. Maintain ticket SLAs, support team and office productivity, research technology and tools, and communicate effectively across the organization. The role requires Google Workspace administration and familiarity with Jira, Confluence, Apple and Android platforms, and MDM systems. Experience with Ubiquiti or Meraki, networking, IT systems administration, and SOC 2 or IT audit processes is preferred.

Supports cloud and on-premises infrastructure, user provisioning, help desk tasks, scripting, automation, observability, documentation, vulnerability scanning, patch management, and incident response. The intern works with AWS, GCP, Azure, Linux, monitoring tools, and infrastructure-as-code technologies under the mentorship of senior engineers and DevOps leads.

Provides technology support for students, staff, and families; manages Google Workspace, devices, MDM systems, hardware assets, networks, NAS systems, and audiovisual equipment. Troubleshoots and repairs technology, supports school events, manages vendors and warranties, and develops automation scripts using PowerShell, Python, and Google Apps Script. The role also assists with information security, AI tool implementation, school supervision, and daily operations while delivering responsive customer service.