Top IT Jobs

Provide white-glove technical support to employees, troubleshooting hardware, software, operating systems, networks, applications, infrastructure, and cloud access. Document incidents and solutions, maintain knowledge-base content, identify recurring issues, and collaborate with technology teams and business stakeholders. The role also provides technical guidance, supports Microsoft 365 and Jira environments, and contributes to continuous IT service improvements in a HIPAA-regulated organization.

Administers and supports enterprise SaaS applications, including JAGGAER, Concur, and AppZen, within the procure-to-pay environment. Responsibilities include configuration, monitoring, troubleshooting, user support, integration coordination, testing, upgrades, documentation, training, and business process improvements. The role translates business requirements into application solutions and coordinates issue resolution with stakeholders, IT teams, vendors, and consultants.

Leads IT service desk operations, manages support staff and ticketing processes, monitors KPIs, and escalates complex technical issues. Oversees onboarding, offboarding, asset inventory, documentation, end-user training, and hardware/software support. Administers identity systems including Active Directory, Microsoft 365, Okta, SSO, and MFA. Partners on network operations, security, automation, infrastructure projects, system rollouts, upgrades, and migrations while driving service improvements across multiple locations.

Manage and support the organization’s end-user computing environment, including Windows and macOS devices, mobile devices, applications, accounts, endpoint security, software deployments, and asset inventories. Resolve Tier 1 and Tier 2 desktop issues, support remote users and VPN access, maintain documentation, enforce IT standards, and participate in technology projects, maintenance windows, and on-call support.

Maintains configuration items, inventories, baselines, dependencies, versions, and change histories. Executes change control, audits configuration records, validates releases, supports patching and vulnerability remediation, and provides evidence for security authorization. Coordinates baseline updates, licensing records, service dependencies, operational handoffs, cutover planning, and help desk readiness while documenting findings, procedures, and corrective actions for DHS CISA systems.

Administer Federal Okta, Slack, and Google Workspace environments; manage identity lifecycle, permissions, SSO integrations, shared drives, and secure communication channels. Provide remote front-line support, troubleshoot access and software issues, and document procedures. Support commercial IT operations, align Federal and commercial workflows, conduct access audits, and assist with security investigations and compliance audits.

Manages IT operations and support for banking systems, leading system administrators and operations specialists. Oversees help desk services, hardware and workstation infrastructure, patch and vulnerability management, enterprise applications, network coordination, service providers, business continuity, technology projects, and SLA performance. Provides escalation support, ensures system security and reliability, manages vendors and procurement, and coordinates with headquarters and business leaders. Requires fluent English and Spanish communication and flexibility for after-hours coverage.

Manages end-user IT operations, service management, endpoint and asset administration, onboarding and offboarding, vendor relationships, security support, SOC 2 governance, risk management, and business continuity activities. The role serves as a technology escalation point, improves service processes and documentation, tracks operational and compliance metrics, coordinates audit evidence, and partners with internal teams and external vendors in a remote-first SaaS environment.

Support SpaceX personnel and maintain Microsoft-based Windows infrastructure. Responsibilities include troubleshooting and recovering Windows systems, administering Active Directory and Entra ID users, supporting Microsoft 365 applications, implementing security policies, documenting standards, monitoring production environments, and remediating critical issues. The role may require extended hours and weekend work.

Supports SpaceX’s Windows infrastructure, users, productivity applications, and critical production resources. Responsibilities include troubleshooting and recovering Windows systems, administering Active Directory and Entra ID, implementing security policies, documenting standards, monitoring production environments, managing patches, and supporting Microsoft 365 applications. The role requires scripting experience and may involve extended hours or weekend work.

Leads internal IT operations for a distributed workforce, including help desk services, Microsoft 365 administration, identity and access management, endpoint lifecycle, vendors, licensing, business continuity, security operations, compliance controls, and technology projects. Manages a small team and supports secure AI and internal platform adoption. The role owns IT budgets, documentation, infrastructure practices, and controls aligned with ISO 27001, SOC 2, HIPAA, and GDPR.

Leads Google Workspace and Shared Drives migration while administering Windows Server, Active Directory, virtualization, backups, networks, endpoint security, and remote access. Provides Tier 1–3 support for offices, docks, vessels, POS, ticketing, and onboard systems. Maintains infrastructure, documentation, monitoring, patching, recovery, and security, automates routine tasks, and serves as the primary on-site IT resource on Saturdays, with occasional after-hours and Sunday support.

Leads enterprise technology services supporting employees, including IT service management, endpoint and device lifecycle management, workplace collaboration technologies, automation, asset management, vendor oversight, security coordination, and executive support. The role manages and develops the Enterprise Technology team, improves service quality and operational efficiency, and partners across IT, Security, HR, Finance, Facilities, and Procurement.

Provides on-site executive IT support for desktops, mobile devices, tablets, conference rooms, multimedia equipment, and travel technology. Diagnoses Microsoft software and hardware issues, supports Windows 11 and BitLocker, manages equipment and audiovisual environments, and resolves incidents through ServiceNow. The role supports senior executives and requires tact, composure, mobility across multiple campus buildings, equipment handling, and eligibility for a U.S. Government Secret clearance.

Leads global IT operations supporting servers, networks, storage, cloud services, and enterprise systems. Resolves escalated technical issues, monitors performance against SLAs, manages vendors, supports technology procurement and budgeting, and develops IT strategies aligned with business objectives. The role requires infrastructure and systems administration expertise, project planning experience, strong communication, and on-site work in Dallas.

Provides internal IT support for users, systems, infrastructure, and networks in a DoD-focused government contracting environment. Responsibilities include troubleshooting, server and workstation administration, Active Directory account management, onboarding and offboarding, asset tracking, cybersecurity tool support, compliance with NIST, DFARS, and CMMC requirements, audit preparation, vendor coordination, and business continuity planning.

Provides corporate IT and end-user support for Philadelphia operations within a global team. Responsibilities include incident and request management through ServiceNow, onboarding and offboarding, hardware and asset lifecycle management, PC refreshes, Windows and macOS support, Microsoft 365 assistance, mobile device support, meeting-room AV and network equipment health checks, remote support, and process automation. The role also supports major IT incidents, change activities, and critical site-related work.

Provides telephone and in-person technical support, configures and deploys hardware, participates in IT projects, and tracks IT assets. The intern supports staff while gaining technology experience around a school schedule. Requirements include pursuing a relevant bachelor's degree, a minimum 3.0 GPA, knowledge of Windows 11, networking, Microsoft 365, and preferably PC hardware. The role requires 10% travel, prolonged sitting, and lifting at least 40 pounds.

Provides enterprise IT support across corporate offices, manufacturing facilities, and distribution centers. Responsibilities include troubleshooting and maintaining computers, scanners, printers, phones, applications, user accounts, and Microsoft 365 environments; administering Active Directory; configuring equipment; documenting procedures; supporting tier 3 teams and service desk initiatives; and participating in on-call support.

Administers enterprise Microsoft 365 and SharePoint services, including Teams, Exchange Online, OneDrive, Purview, and Power Platform governance. Manages endpoint environments using MECM/SCCM and Intune, including software deployment, patching, imaging, compliance, and vulnerability remediation. Provides Tier II/III troubleshooting, maintains STIG and DoD cybersecurity compliance, supports RMF documentation, and coordinates vendors and technical teams. The role requires an active Secret clearance, IAT Level II certification, after-hours on-call participation, and up to 10% travel.

Provides first-line IT helpdesk support for hardware, software, network, and application issues. Responsibilities include ticket prioritization, troubleshooting, hardware and software installation, system testing, documentation, performance tuning, vendor coordination, equipment research, and support for system implementations. The role assists the Systems Administrator and requires strong communication, customer service, organization, initiative, and the ability to support technical and non-technical users.

Provides Tier 1 remote and on-site IT support for business clients. Responsibilities include handling support requests, investigating and troubleshooting hardware, software, server, network, and backup issues, meeting SLAs, documenting solutions, assessing client needs, escalating complex problems, and delivering basic technology training. The role requires strong customer service, communication, organizational, and independent problem-solving skills, along with experience supporting Windows, macOS, Microsoft, Google Workspace, and Active Directory environments.

Supports unified communications technologies, including IP telephony, voicemail, video conferencing, web conferencing, A/V, and PBX systems. Performs routine and diagnostic testing, resolves technical issues, recommends user-experience improvements, and documents procedures and knowledge articles. The intern collaborates with IT teams and users while gaining hands-on experience with enterprise communications systems.

Provides Tier 2 technical support for managed-service clients, including workstation, server, Microsoft 365, Active Directory, Exchange, network, endpoint protection, VoIP, and storage administration. Troubleshoots and escalates issues, maintains documentation, supports customer calls, improves processes, and mentors Tier 1 technicians. This is an onsite Monday-through-Friday role with rotating on-call coverage approximately two to three times annually.

Provides Tier IV help desk support through phone, email, chat, and ticketing systems. Diagnoses hardware, software, account, connectivity, and peripheral issues; installs and updates software; manages access requests and IT asset records; documents resolutions and contributes to knowledge bases. Escalates complex issues, mentors less experienced staff, communicates technical information clearly, and reports potential security incidents. This onsite, mission-essential role requires TS/SCI with polygraph clearance, U.S. citizenship, and CompTIA Security+ certification within three months.