Top Senior IT Jobs

Provide frontline IT support for hardware, software, identity, and access issues. Troubleshoot employee problems remotely and directly, own tickets through resolution or escalation, provision devices and onboard new hires, support macOS and Windows environments, maintain meeting rooms and shared equipment, and improve IT processes and user experience. The role requires strong communication, troubleshooting, prioritization, and familiarity with Okta or comparable identity and device management tools.

Lead desktop support and endpoint management for Windows and Mac environments. Deploy, configure, secure, and automate endpoint management (JAMF, AD, Intune, Azure), manage patching and application packaging, support VDI and conference room AV, remediate security vulnerabilities, and work incidents in ServiceNow. Mentor team members, lead projects, and ensure continuity during emergencies.

Lead day-to-day IT operations across multiple sites, managing infrastructure, Microsoft 365 and Azure environments, endpoint and network security, IT staff and vendors, compliance readiness (CMMC, NIST, ITAR), incident response coordination, project execution, and IT budgeting to ensure stable, secure, and scalable IT services.

Own the client’s day-to-day IT function, providing hands-on support for hardware, software, networking, Microsoft 365, Google Workspace, Zoom, and security tools. Coordinate with the MSP, manage escalations, onboarding, inventory, vendors, projects, policies, documentation, budgeting, and technology planning. Lead cybersecurity awareness initiatives, maintain business continuity procedures, support fundraising events, and present technology updates to organizational leadership.

Owns enterprise networking, ARC locker connectivity, security operations execution, and corporate IT administration. Responsibilities include troubleshooting Wi-Fi, Ethernet, cellular, firewall, VLAN, and router issues; supporting client installations; managing access, devices, SaaS platforms, backups, vendors, and security controls; and developing deployment standards and runbooks. The role partners with client IT teams, Operations, and SRE to resolve field failures and maintain reliable technology operations.

Supports laboratory computing environments, scientific instruments, laboratory software, connected workstations, and IT infrastructure in a regulated biotech or pharmaceutical setting. Responsibilities include deployments, upgrades, troubleshooting, network connectivity, security patching, compliance, CMDB and inventory maintenance, vendor coordination, laboratory expansions, technical documentation, and IT project leadership.

Lead and mentor a global Corporate IT support team across Windows, macOS, mobile and Linux platforms. Own BAU operations, incident/problem/change management, vendor relationships, project delivery, KPIs/SLAs, knowledge management, budgeting, and partner with InfoSec to maintain secure, stable services.

Lead daily IT operations and service delivery, ensuring availability, performance, security, and compliance across infrastructure, help desk, cloud, and cybersecurity. Manage incidents, vendor relationships, audits (PCI/SOC), budgets, asset management, and mentor technical teams while driving process improvements and operational excellence.

Manage and maintain reliable, secure technology infrastructure and communications systems. Deliver end-user support, network and cybersecurity administration, AV/production support, device lifecycle management, backup/disaster recovery, and continuous improvements to minimize downtime and enable investigative operations.

Provide L1/L2 IT support for desktops, servers, networking, and peripherals; administer Windows Server, Active Directory, Microsoft 365, DNS/DHCP; support ERP (preferably SAP) and business-critical applications; manage endpoint security, patching, backups, and disaster recovery; support plant and remote-site IT operations, vendors, and assets; maintain documentation, SOPs, and drive infrastructure improvements to ensure 24x7 manufacturing uptime.

Manage and optimize core IT infrastructure (servers, networks, storage, databases), provision and lifecycle systems, troubleshoot hardware/software/network issues, work with vendors for hardware procurement, and support operations including off-hour emergency response and disaster recovery testing.

Provide technical support for voice, video, and communications systems in a 24x7 operations center environment. Schedule and operate VTC platforms (Teams, Cisco, Zoom, Polycom), monitor system health, troubleshoot incidents, coordinate escalations, document outages and follow SOPs, and support emergency response activities. Must hold an active TS/SCI clearance.

Administer cloud-based IT infrastructure and core SaaS applications, including identity and access management, Google Workspace, Microsoft 365, collaboration tools, and device environments. Support user onboarding, offboarding, troubleshooting, conference-room AV, security policy enforcement, documentation, automation, and vendor relationships. Help maintain a user-friendly, secure global IT environment with minimal supervision.

Lead global IT operations for a HIPAA-regulated healthtech company, managing a small support team and hands-on ticketing. Build and maintain systems for compliance and visibility, optimize vendor costs, implement security/onboarding processes, drive process improvements with KPIs and automation, and serve as primary IT liaison to leadership and partners.

Provides Tier 2 IT operations and end-user support in DHS environments. Responsibilities include installing, configuring, troubleshooting, and maintaining Windows workstations, laptops, peripherals, software, and related services; managing incidents and service requests through an ITSM tool; providing on-site and walk-up support; maintaining documentation; and supporting after-hours operational needs.

Supervise IT staff and manage multi-site infrastructure, networks, servers, endpoints, access controls, physical security systems, vendors, budgets, and technology projects. Maintain data protection and HIPAA safeguards, oversee account provisioning and security incident response, coordinate MSP services, track IT performance, support site openings, and provide escalated technical support. The role requires reliable system availability, proactive risk remediation, accurate access administration, and cross-departmental technology planning.

Owns the client’s complete day-to-day IT function, including hardware and software support, Microsoft 365 and Google Workspace administration, onboarding, inventory, budgeting, procurement, policies, documentation, security awareness, and disaster recovery planning. Coordinates with the MSP, vendors, facilities, and organizational leadership; manages IT projects and communications; troubleshoots networks and end-user systems; and supports fundraising events. Requires occasional evenings, weekends, physical equipment handling, and work in an animal shelter environment.

Supports and maintains IT systems and infrastructure, including servers, operating systems, applications, virtualization, and core services. Provides advanced troubleshooting and escalated user support; manages accounts, permissions, patches, configurations, upgrades, and integrations. Monitors performance, responds to incidents, performs root cause analysis, supports security controls and compliance activities, and documents system standards. Collaborates with IT teams on projects, process improvements, system architecture, and technology selection. This is an onsite evening-shift role requiring an active TS/SCI clearance with polygraph.

Supports and maintains IT infrastructure, including servers, operating systems, applications, virtualization platforms, and core services. Performs system administration, patching, configuration, monitoring, troubleshooting, user access management, deployments, upgrades, and incident response. Implements security controls, supports audits and remediation, documents systems, and collaborates with IT teams on projects and process improvements. This is an on-site role in Annapolis Junction, Maryland, working Monday through Friday from 2 p.m. to 10 p.m.

Provide senior-level corporate IT support across endpoints, conference rooms, collaboration tools, access workflows, and employee productivity platforms. Own complex issues end to end, support executives and VIPs, coordinate internal teams and vendors, troubleshoot Zoom Rooms and office AV, improve onboarding and provisioning, create documentation, and standardize processes to improve service reliability and efficiency.

Leads VENU+ IT operations, infrastructure, service delivery, cybersecurity, governance, vendor management, and technology improvement. Manages IT teams, contractors, projects, budgets, systems, service processes, risk, compliance, business continuity, and third-party relationships. Develops IT strategies and roadmaps, oversees incident and change management, ensures secure and reliable technology services, and reports performance and operational metrics to leadership. The role is in-office and requires collaboration across software, DevOps, finance, HR, cybersecurity, and business teams.

Provides phone and email-based IT help desk support, including ticket management, hardware and software troubleshooting, authentication, connectivity, remote access, account provisioning, password resets, and onboarding. Develops and maintains service desk processes and documentation, communicates service outages, trains users, and trains new coordinators. Supports computers, peripherals, mobile devices, operating systems, productivity software, and related technical services.

Provides daily hardware and software support for employees across office, manufacturing, and remote environments. Troubleshoots workstations, laptops, printers, networking, voice services, and other IT equipment; tracks incidents and requests; supports traveling users; and coordinates infrastructure and application projects with Corporate IT. Ensures local security, backups, licensing, standards compliance, documentation, budgeting, and effective communication of technology changes. Requires independent work, strong customer service, and 24x7 emergency on-call availability.

Provides remote and onsite IT support across plants and ports, troubleshooting Windows, Apple devices, Microsoft applications, mobile platforms, hardware, software, networks, scale systems, and kiosks. Installs and configures equipment, documents incidents, enforces IT policies, supports executives and meetings, escalates issues, trains users, manages projects, and participates in rotating after-hours support. Travel to production facilities may reach 75% annually, with work in demanding industrial environments.

Provides hands-on IT support across Mac, Windows, and cloud environments. Manages tickets, troubleshooting, networks, Google Workspace, Office 365, device management, access processes, hardware logistics, and technology vendors. Investigates complex issues, identifies root causes, improves onboarding and offboarding, strengthens security practices, and leads IT projects while communicating with technical and non-technical stakeholders.