Top Tech Jobs & Startup Jobs in Cleveland, OH

Leads an 11-person brokerage operations team supporting transfers of assets and account maintenance. Oversees service performance, operational controls, principal reviews, complex cases, audits, coaching, and employee development. Partners with cross-functional teams to resolve operational challenges and improve processes through root-cause analysis, automation, AI-enabled tools, and continuous improvement. Requires FINRA Series 7, 24, and 53 licenses plus brokerage operations expertise.

Lead pre-sales technical engagements to design scalable, highly available systems using MongoDB. Advise customers on architecture, run demos/proofs of value, support sales strategy and account planning, generate demand, foster customer success, and mentor peers. Collaborate with sales and product teams to align technical solutions with business needs.

Guide clients through the mortgage process for purchases and refinances, promote Rocket Mortgage offerings, build client rapport, collect and verify documents, respond to company-generated leads, provide advice and exceptional service, and meet or exceed sales goals.

Evaluates customer interactions, documents quality findings, identifies service trends and improvement opportunities, and supports calibration activities. Creates, edits, publishes, audits, and maintains knowledge articles and associate guidance. Translates policies and process updates into usable content, analyzes feedback and quality results, and monitors knowledge usage to improve operational consistency and service quality.

Develops, improves, and optimizes manufacturing processes for safety, quality, productivity, reliability, yield, and cost. Responsibilities include troubleshooting, root-cause analysis, process trials, validation, documentation, continuous improvement, process control, new product introduction, equipment implementation, and production scale-up. The engineer collaborates with manufacturing, quality, maintenance, engineering, and R&D teams while applying Lean, Six Sigma, and statistical methods.

Own the broadband and internet product strategy, roadmap, backlog, and full lifecycle for Cogeco and Breezeline. Lead innovations across FTTH, DOCSIS, Smart Wi-Fi, CPE, and value-added services. Define requirements, optimize self-installation and provisioning, improve customer experience, monitor product performance, and coordinate Engineering, IT, Operations, Marketing, Sales, Customer Operations, and vendors to deliver growth and efficiency objectives.

Lead the redesign and modernization of a legacy database system for a financial services client. Analyze existing architecture, design scalable data models and schemas, optimize tables and stored procedures, implement governance and security controls, and ensure performance, auditability, and regulatory compliance. Partner with stakeholders in an Agile environment, support iterative development, and mentor team members on database modeling best practices.

Analyzes and optimizes enterprise workflows, develops business requirements and user stories, supports system implementations, evaluates software solutions, and manages change control. The role monitors system health, supports ITSM and HRIS workflows, coordinates testing and documentation, manages ticketing work, and facilitates organizational change. It partners with technical and non-technical stakeholders to improve business processes and system adoption.

Makes outbound calls to homeowners who have expressed interest, uses discovery questions and persuasive communication to handle objections, and converts prospects into qualified in-home sales appointments. The role requires accurate CRM documentation, disciplined follow-up, high daily activity, and adherence to sales and compliance processes in an on-site contact-center environment.

Manage electric boat sales across the U.S. West Coast by signing stocking dealers, developing boat-club, marina, and resort accounts, conducting sea trials, supporting commercial voucher applications, and reporting pipeline activity. The role covers Southern California, the Bay Area, Lake Tahoe, and Puget Sound, with regular territory travel and attendance at industry shows. Compensation includes a base salary, uncapped commission, and reimbursed travel.