Top Account Manager (AM) Jobs in Cleveland, OH

Support sales reps with post-sale account activities and customer support: track orders, manage renewals and contracts, triage and resolve customer issues, maintain CRM/case records, assist with quotes and onboarding, identify upsell/cross-sell opportunities, and report on KPIs to improve service.

Own full-cycle commercial accounts including renewals, upsells, cross-sells and net-new revenue within an SMB territory. Build executive relationships, develop account plans, monitor account health to prevent churn, forecast accurately, and collaborate with Customer Success, Product, and Support to solve complex issues and drive expansion.

Sell Intermedia cloud communications services through channel partners; prospect and present solutions, manage partners through pre- and post-sales, meet monthly sales goals, protect partner/customer churn, and support onboarding and cross-functional escalation.

Manage and grow iRhythm's largest accounts by building relationships, monitoring KPIs, resolving escalations, training customers on service tools, coordinating cross-functional teams, and driving account performance and workflow efficiencies. Travel up to 20%.

Drive new logo acquisition and expansion within a U.S. territory by building relationships with partners, prospects, and customers. Manage full sales cycle from prospecting to close, meet quota, build pipeline and forecasts, evangelize product value, coordinate cross-functional teams, maintain CRM (Salesforce), collaborate with marketing, secure reference accounts, and provide a white-glove consultative customer experience. Use AI-enabled tools to improve efficiency.

The Account Manager will drive revenue growth and manage complex sales cycles within state government and public institutions, focusing on retention and expansion of strategic accounts valued at $1.5M-$2.5M.

Manage and grow a book of SMB and mid-market SaaS accounts by identifying upsell and cross-sell opportunities, building relationships with decision-makers, presenting product value, conducting business reviews, forecasting pipeline, and collaborating with Client Success, Sales, and Product to drive revenue expansion and ensure account health.

Manage and grow Tier supplier accounts in the automotive industry by planning and executing sales activities, identifying fastening-system solutions, securing orders, coordinating deliveries and cross-functional issue resolution, preparing forecasts and sales reports, and collecting market intelligence to expand per-vehicle penetration.

Drive sales to military and federal customers by building and expanding relationships, establishing dealer partnerships, managing CRM records, coordinating internal teams and supply chain, and traveling (~50%) to bases, trade shows, and events to generate leads and close business.

Drive direct sales and account management for semiconductor equipment across an East Coast territory. Support established accounts and channel partners, develop business, prepare quotes/orders, track forecasts, coordinate visits, and collaborate with cross-functional teams while complying with safety policies.

Manage and expand Skylight’s Walmart and Sam's Club accounts nationally. Execute business and go-to-market plans, negotiate with retailers, oversee launches, manage P&L, forecast demand, create performance scorecards, coordinate cross-functional teams, and use retail data to drive revenue and operational improvements.

Manage a portfolio of healthcare market research clients, build long-term relationships, generate bids and proposals, consult on sample design, liaise with vendors and internal teams, support project timelines and issue resolution, and assist business development and finance functions.

The Account Manager is responsible for managing and growing an assigned book of business, focusing on new account acquisition through active prospecting and networking. Responsibilities include meeting sales targets, managing client relationships, and maintaining accurate records in a CRM system.

Manage and grow ZURU's business at Target through joint business planning, buyer relationship management, in-store and online execution, and cross-functional collaboration to maximize shelf share, distribution, and P&L performance.

Support account leadership to execute client programs: manage client communication, reporting, tracking, training content, field performance metrics, budgets, and process improvements while coordinating cross-departmentally and vendor/partner relationships.

Support account leadership to execute client programs: manage client relationships, reporting, tracking metrics, coordinate with internal teams and vendors, develop training/communication, improve processes, and manage event budgets to deliver results.

Sell Intermedia cloud communications through channel partners: prospect, present voice/data solutions, build territory and partner plans, enable partners (pre- and post-sale), coordinate internal teams, and drive revenue while traveling up to 50%.

The Broadband Specialist Account Manager will manage pre-sales and post-sales efforts for Nokia's Fixed Networks, engaging with stakeholders to deliver broadband solutions and drive orders, while collaborating with internal teams.

Own and grow a portfolio of strategic enterprise accounts, build executive-level relationships, develop strategic account plans, lead complex global negotiations, collaborate cross-functionally, and consistently meet expansion and retention revenue targets while driving measurable AI platform value.

Manage a portfolio of mid-market and enterprise SaaS accounts owning renewals, expansion, and churn mitigation. Drive adoption and ROI, build multi-threaded relationships, forecast pipeline, and collaborate with Customer Success, Sales, Legal, and Finance to advance complex commercial deals.

Manage assigned medium-sized accounts by initiating and driving the sales process, preparing quotes and proposals, maintaining client records, identifying growth opportunities, collaborating with sales and marketing, meeting sales targets, and providing customer service and product certification guidance.

Manage VAR partner relationships and a large Tier‑1 service provider account to drive purchase orders, forecasting, inventory alignment, bookings, revenue, and margin. Coordinate across sales, supply chain, and demand planning; create strategic commercial plans covering hardware, software, and services; represent Ciena with executive presence and stakeholder management.

Manage and grow an assigned portfolio of fleet customers through proactive outreach, adoption, retention, upsell, and cross-sell. Monitor account health, use data to prioritize opportunities, partner cross-functionally to resolve issues, maintain CRM records, and meet retention, growth, and contribution margin targets.

Manage and grow strategic Factory Automation accounts in the Pacific Northwest. Develop account strategies, engage engineering and purchasing stakeholders, provide consultative support during design and purchasing cycles, present products, track forecasts and pipeline, share customer insights, and collaborate with product and engineering teams to drive revenue and market share.

Own and execute regional direct sales strategy to drive OEM adoption of Dante. Develop new accounts, manage existing OEM relationships, forecast, conduct product roadmap discussions, use Salesforce/CPQ, attend trade shows, and travel ~35%.