Account Manager III (32235)

POSITION SUMMARY 

Under limited supervision, this role is responsible for driving direct sales of the company’s products and services within an assigned territory and key accounts. The position begins with a structured onboarding program designed to build a strong understanding of the company’s solutions, customer base, and go-to-market strategy. Initially, the individual will support established accounts and channel partners while developing product and market expertise. As proficiency grows, the role will transition into greater ownership of account management and business development activities, supporting expanded regional coverage across the Southeast and Mid-Atlantic territories. Due to the territory's geographic scope, candidates must reside on the East Coast.

DEVELOPMENT PROGRESSION 

This role begins with a structured onboarding period focused on building a strong understanding of the company’s products, services, and customer base. The individual will initially support assigned accounts and partners within a defined territory, gradually expanding responsibilities as proficiency grows. Over time, the role evolves to include broader regional coverage, deeper account ownership, and active participation in strategic territory planning. The position also involves close collaboration and knowledge transfer with experienced team members to ensure continuity, support succession planning, and maintain strong customer relationships across the region. 

ESSENTIAL FUNCTIONS

• Manage an interface with the account by coordinating resources and directing ETI employees who are assigned to the account. (Essential)
• Develop business within existing accounts and new accounts. (Essential)
• Call on moderate to high-profile prospective Tier I, II, and III customers, provide technical and administrative product information and/or demonstrations, and quote appropriate customer pricing. (Essential)
• Track and maintain quotes, bookings, shipments, and rolling forecasts of sales monthly. (Essential)
• Create and present presentations, along with coordinating management/dignitary visits to the account. (Essential)
• Interface with Purchasing/Planning, Engineering, and Sales/Marketing personnel at assigned accounts, as well as provide direction and guidance to other sales personnel. (Essential)
• Prepare quotes and order entries. (Essential)
• Comply with EBARA safety policies, including participation in and completion of all required safety training. (Essential)
• Maintain a clean and safe working environment compliant with Ebara safety policies.  (Essential) 
• Perform other duties as assigned.  (Non-Essential)

POSITION QUALIFICATIONS
Competency Statement(s)

• The ability to perform the identified essential functions of the classification, including the operation of any machinery and/or equipment that is associated with performing the essential functions.    
• The ability to perform the essential functions of the position in a cross-cultural, demanding, and dynamic environment.    
• The ability to perform the essential functions of the position without posing a direct threat of harm to him/herself, others, or property.    
• The ability to adhere to EBARA personnel policies and practices, including the attendance and punctuality requirements.    
• The ability to work well under pressure, meet multiple and sometimes competing deadlines, and at all times demonstrate cooperative behavior with colleagues and supervisors.

Education

• Bachelor’s degree in a technical discipline (preferably EE, ME or CE) or equivalent experience.

Experience

• Six (6) + years of experience in strategic account management in the semiconductor equipment industry.
• Six (6) + years in direct sales/marketing experience, preferably in the Semiconductor equipment or related support services industry.
• Working knowledge of general policies and procedures (Outside sales, Business development). 
• Strong Customer Relations skills.

SKILLS & ABILITIES

• Working knowledge of MS Office products, including Excel, Word, Outlook, and PowerPoint.
• Strong cross-cultural communication skills.
• Strong relationship-building skills with the ability to collaborate and work effectively with internal colleagues and customers.    
• Demonstrated teamwork and organizational skills. 
• Demonstrated excellent written and oral communication skills.
• Provide verification of a good driving record.