Top Operations Jobs in Cleveland, OH

Serve as the CRO's second-in-command to align Sales, Marketing, Customer Success, and CX. Own the revenue tech stack, data governance, forecasting, reporting, lead lifecycle, and cross-functional initiatives to drive pipeline integrity, forecasting accuracy, and scalable GTM execution.

Lead revenue operations for sales, account management, and customer success by owning processes, metrics, and ad-hoc analysis. Optimize tools (Salesforce, Outreach, HubSpot), integrate people/process/systems strategies, escalate and resolve revenue issues, and provide data-driven insights to support growth and executive decision-making.

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

Support IT Business Operations by analyzing and improving IT procurement processes, tracking renewals, monitoring financials and spend, resolving invoice/receipt discrepancies, supporting project financials, and providing training and documentation to optimize cost, compliance, and efficiency.

Lead operational delivery and client relationships for enterprise print and mail accounts. Manage P&L, drive service improvements, ensure SLAs, run executive reviews, and lead a team of 15–20 direct reports to improve efficiency, quality, and profitability.

This role enhances project management across technology teams, ensuring effective coordination and delivery of initiatives related to Product & Pricing and Quote-to-Cash processes.

Provide routine administrative and operational support including mail handling, scanning, supply procurement, meeting coordination, visitor and phone reception, basic data entry and auditing, new-hire and technology setup assistance, and support for special projects as assigned.

Provides routine administrative and operational support in the Richfield office including mail and scanning, supply procurement, meeting/event scheduling and setup, visitor reception, call routing, data entry and basic record auditing, coordinating tech/hardware requests, and supporting special projects.

Oversee all foundry operations including manufacturing, sales, and technical services, driving operational excellence and modernizing capabilities while ensuring safety and accountability. Manage full P&L performance and build strong customer relationships to enhance market leadership and employee development.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Lead and scale a Revenue Operations organization for Babylist Media, building systems, processes, and a team to manage ad operations, inventory, pricing, forecasting, commission planning, and revenue recognition. Own ad-server transition (Koddi), deal desk, forecasting, reporting, and cross-functional documentation to maximize yield and streamline GTM operations.

Process and organize claim file information for basic and moderately complex claims, address coverage questions and recovery potential, use claim data systems, identify process improvement opportunities, and perform related duties.

Lead the Patient Group's business operations: define strategy and operational frameworks, partner with Product/Engineering/Data to set priorities and roadmaps, align cross-functional stakeholders, and hire/mentor a lean ops team to scale patient acquisition, core experience, growth, and partnerships.

Lead operational delivery and client relationships for enterprise print and mail accounts. Manage service performance, SLAs, P&L, and a team of 15–20. Drive process improvements, profitability, and customer-facing strategy, business reviews, and executive presentations within a managed services/BPO environment.

The Operations Management Trainee assists with shop management processes, focusing on cost savings and customer retention while learning operations and fleet maintenance.

Lead end-to-end post-trade clearing for Coinbase Derivatives Exchange, managing clearing, settlement, margining, reconciliation, incident escalation, external relationships, regulatory filings, and building a scalable clearing operations team.

Support and optimize business systems (Salesforce, NetSuite, HubSpot) and integrations, build and maintain dashboards and reports, lead data quality initiatives, troubleshoot system issues, enable employees through documentation and training, and identify automation and process improvements leveraging AI and integration tools.

The VP of Revenue Operations will enhance the operational infrastructure for sales and client management to drive efficiency and success, ensuring high standards in the customer lifecycle and strategic planning.

The Principal, Strategic Operations leads the design and execution of Digible's operating systems, driving strategy adoption across the organization through planning and prioritization. They facilitate decision-making among senior leadership and ensure accountability for strategic initiatives, fostering organizational change and aligning operational efforts with business outcomes.

Provide administrative and operational support for the UMTYS program, including managing client records and EHR entries, handling releases of information, tracking insurance, coordinating logistics for client transitions and departmental events, maintaining supplies and inventories, processing department financial tasks, supporting audits and grant/contract data, and assisting with onboarding/offboarding and special projects.

Monitor global technology systems, coordinate and document scheduled changes, diagnose incidents, escalate to internal/external resources, manage service-provider escalations, communicate impacts and updates, and identify alternative solutions during outages.

Lead marketing operations for clients: translate GTM goals into scalable HubSpot and Salesforce systems; design attribution, campaigns, journeys, and lead handoffs; manage integrations, data quality, and reporting; consult with stakeholders and partner with BI to ensure measurable pipeline and revenue outcomes.

Lead technical onboarding and ongoing support for remote connectivity at dental practices. Configure and troubleshoot VPNs, Splashtop, remote desktop, printers/scanners, and network authentication. Manage implementations, validate connectivity and integrations, coordinate with clients and third-party IT, escalate complex issues, document processes, and contribute to improvements in remote access infrastructure and automation.

Provide back-office support for field service operations: parts and tools administration, service documentation, quoting, onboarding/offboarding, reporting, and system management (CRM, SFDC, FX). Coordinate with service sales and operations teams to meet KPIs and quality standards while managing ad-hoc requests and maintaining database accuracy.

The Operations Manager oversees Ohio operations in personal care and structured family caregiving, ensuring compliance and quality service delivery while managing a team and improving processes.