Top Operations Jobs in Cleveland, OH

Senior Director responsible for leading and scaling global ecommerce operational teams (content, localization, onboarding). Drives operational strategy, process optimization, AI-enabled automation, KPIs, governance, and cross-functional workflows to improve efficiency, scalability, and execution across Commercial Operations.

Partner with leadership and cross-functional teams to drive high-priority initiatives across product, engineering, hiring, operations, and business development. Lead projects end-to-end, build teams and processes, research markets and opportunities, identify operational improvements, and deliver measurable business outcomes in a fast-moving, hands-on environment.

Partner with leadership and cross-functional teams to drive high-priority initiatives, build processes and teams, research markets and opportunities, lead projects from planning to execution, and implement operational improvements to deliver business outcomes.

The Tech Ops Generalist will own the technical delivery of AI-powered operational tooling and the Zendesk ecosystem, helping to build a scalable operational tech platform for the organization.

Field-focused role improving 4-wall restaurant operations and franchisee profitability through hands-on coaching, diagnostics, training, and implementation support. Partners with franchisees and Franchise Operations Partner to develop and drive actionable improvement plans, uphold brand standards, and support initiative rollouts across a defined market.

Embed with the North America sales team to run forecast and pipeline hygiene cadences, resolve deal and process issues, build field-facing Salesforce dashboards, drive forecasting discipline, document playbooks and workflows, and partner cross-functionally to operationalize RevOps initiatives.

Support the Field Team Network with administrative tasks: email communications, partner outreach, meeting notes, document organization, process review and improvement, time studies and quality review of calls, plus project work aligned with intern skills and growth.

Assist with operations and administrative processes, support invoicing and collections, keep internal tools updated, and prepare reports. Collaborate with teams to improve efficiency using digital tools.

The Director of Operations leads strategy and performance for operations, driving growth and implementing Lean methodologies within the North Carolina entity. Responsibilities include P&L ownership, financial accountability, team development, and operational excellence.

The Associate Operations Pastor coordinates campus operations, supports staff and attendees, leads volunteer teams, and manages events and resources.

Manage day-to-day operations across departments, lead and train staff, optimize processes, oversee supply chain and budgets, analyze operational data for improvements, enforce safety, perform hands-on tasks, and maintain client/supplier relationships.

Oversees proposal operations and development, leading teams in creating timely and compliant proposals for business development efforts while supporting multiple service lines.