Top Operations Jobs in Cincinnati, OH

Lead high-priority cross-functional initiatives across engineering, product, hiring, operations, and business development. Build teams, processes, and capabilities; plan and execute projects; research markets and opportunities; identify operational problems and implement practical solutions to deliver measurable business outcomes.

Supports cross-functional business operations across client onboarding, product delivery, compliance, reporting, and administration. Builds dashboards, troubleshoots client technical issues, and transforms recurring workflows into AI agents and automations. Contributes to strategic projects involving technology investments and operational scaling. The role suits an early-career professional with strong analytical, communication, client-facing, and AI-tool experience who is comfortable working independently in a remote, fast-growing startup.

Build and lead the organization’s revenue operations function, establishing forecasting, CRM strategy, reporting infrastructure, and revenue lifecycle processes. Partner with Marketing, Sales, and Client Success leadership to improve pipeline management, customer lifecycle design, renewals, retention, and tool adoption. Manage and develop a growing Revenue Operations team while driving cross-functional collaboration and translating data into actionable insights.

Own the company’s operational backbone, including supplier bills, contractor payroll, affiliate commissions, invoicing, receivables, cash tracking, onboarding, records, and process documentation. Manage founder projects, coordinate with the UK accountant, chase late payments, and automate manual workflows using AI and no-code tools. The role is fully remote and offers a growth path toward Chief of Staff.

Manage partnerships and sales operations by owning CRM data and reporting, coordinating partner onboarding and activations, building SOPs and automations, tracking partner performance, and supporting sales outreach and pipeline management to ensure flawless execution and scalable processes.

Directs the company’s operating infrastructure to support profitable growth. Builds operating systems, dashboards, scorecards, financial forecasting, accountability structures, and leadership cadences across Client Success, Creative, Revenue Operations, and Finance. Partners with the CEO and department leaders to translate strategy into measurable goals, improve resource allocation, strengthen people systems, identify risks, and resolve inefficiencies. Oversees cross-functional change, organizational design, performance management, and execution without personally handling every departmental task.

Supports payment operations across chargebacks, disputes, refunds, settlements, and processor monitoring. Responsibilities include preparing representments, tracking payment KPIs, coordinating documentation with sellers and internal teams, investigating routine payment issues, responding to Tier I-II inquiries, and maintaining standard operating procedures. The role is remote and designed for early-career professionals developing expertise in payments, risk, fraud, and payment optimization.

Leads global growth strategy and business operations for Airbnb Experiences. Owns demand strategy across priority markets, drives cross-functional programs, translates analytics into operational plans, and aligns product, finance, marketing, supply, communications, and other teams. Develops go-to-market initiatives, tests growth experiments, improves processes, prioritizes investments, and influences stakeholders to scale new business initiatives efficiently.

Drive complex cross-functional initiatives, identify operational opportunities, build scalable workflows, analyze data, and deliver measurable improvements. The role owns initiatives from scoping through execution, coordinates stakeholders without formal authority, designs scalable systems and processes, and provides structured recommendations to support pod and organizational priorities.

Supports pension risk transfer clients and third-party administrators throughout transaction integrations and transitions. Coordinates project plans, client meetings, deliverables, premium reconciliation, annuity exhibits, and execution activities. Collaborates with Pricing, Valuation, and Treasury, documents procedures, assists with annuitant administration, and prepares audit and regulatory examination materials. The role emphasizes client relationships, communication, organization, accuracy, process improvement, and operational execution.

Own cross-business priorities, projects, deadlines, follow-through, stakeholder communications, executive correspondence, project-management systems, dashboards, calendar management, meeting preparation, and domestic and international travel logistics. The role also supports office operations, evaluates tools, creates processes, and serves as a proactive liaison for investors, executives, government officials, and external partners.

Leads the Consumer Digital product operating model, governance, planning processes, performance metrics, and operating cadence. Oversees budget and workforce planning, recruiting, onboarding, communications, culture, and a program management team. Partners with senior leaders across product, technology, design, analytics, and business functions to improve decision-making, accountability, delivery effectiveness, and organizational performance. Advises executives on operating-model decisions, tradeoffs, execution risks, and transformation opportunities.

Leads GTM operations for a B2B SaaS company, owning metrics, data architecture, forecasting, executive reporting, AI-driven intelligence, retention signals, compensation, territory and quota planning, pricing approvals, lead routing, CPQ, and CRM administration. Builds scalable operating systems for Sales, Customer Success, and Partnerships, supports consumption-based land-and-expand growth, and presents guidance to executive leadership. Requires deep revenue operations, SaaS metrics, applied AI, forecasting, commercial operations, and data tooling expertise.

Owns Microsoft alliance operations across partner funding, Marketplace transactions, co-sell workflows, data quality, compliance, reporting, and executive business reviews. Coordinates Sales, Finance, Marketing, Deal Desk, and Microsoft stakeholders while improving processes, automation, funding utilization, transaction efficiency, and operational controls. Builds dashboards and translates partnership data into leadership insights. The role requires hands-on Microsoft partner ecosystem experience and strong analytical, organizational, communication, and commercial operations skills.

Provides proactive and reactive customer support throughout corporate relocation journeys. Advises customers on authorized services and policies, coordinates internal teams and supplier partners, manages complex relocation issues, maintains accurate records, and meets customer experience and service-level metrics. Communicates with client HR contacts, supports exception management, provides status updates, and uses multiple digital platforms across phone, email, and chat channels.

Provides enterprise leadership across underwriting support, premium audit, and billing. Owns operating strategy, workforce and capacity planning, expense management, operational controls, premium integrity, compliance, service quality, and enterprise transformation. Leads geographically dispersed and offshore teams, develops leadership and succession strategies, drives continuous improvement, resolves escalations, and advises executives on operational and financial performance.

Leads high-impact strategic initiatives within the Office of the CEO, including annual planning, OKRs, acquisition due diligence and integration, market expansion, pricing, partnerships, fundraising, and growth planning. Partners with executive leadership to develop actionable insights, align cross-functional teams, manage sensitive projects, and deliver measurable business results in a fast-paced environment.

Provides administrative, budgetary, purchasing, clerical, and event support for academic departments. Responsibilities include monitoring budgets, managing e-Procurement purchases, preparing financial transaction forms, supporting hiring and reporting needs, updating websites, responding to inquiries, and assisting with course schedules. Requires strong Microsoft Office and Excel skills, organization, communication, customer service, and multitasking abilities.

Own day-to-day IT operations for a global remote workforce, including end-user support, device and access management, onboarding and offboarding, internal systems administration, security controls, compliance audits, process automation, vendor management, and asset tracking. The role partners with Compliance, Engineering, DevOps, and HR to maintain reliable, secure, and efficient IT infrastructure while supporting growth and regulated-industry requirements.

Leads a technical client operations team supporting managed cloud services. Responsibilities include hiring, coaching, workforce and capacity planning, 24x7 coverage, ticket and incident management, service quality, documentation, compliance, and continuous improvement. The manager partners with Client Success, Professional Services, Security Operations, and Compliance to improve operational performance, client experience, automation, scalability, and team capability.

Leads Professional Services operations by building scalable planning, forecasting, capacity, resource management, delivery, financial, and reporting processes. Partners with Finance, Sales, Customer Success, Engineering, and Delivery to improve PSA, CRM, time-tracking, automation, service pricing, revenue recognition, and go-to-market alignment. Provides leadership visibility into pipeline, staffing, utilization, project economics, margins, and growth while driving operational maturity across distributed services organizations.

Leads revenue operations and the SDR team, overseeing forecasting, sales capacity planning, pipeline health, territory design, commercial systems, and cross-functional GTM alignment. Owns Salesforce and related revenue technology, data integrity, dashboards, reporting, RFP workflows, vendor partnerships, and process improvements. Advises executives on revenue performance, develops scalable operating models, and improves sales productivity, conversion, forecasting accuracy, and growth efficiency.

Own the marketing operations layer of Fingerprint’s revenue engine. Responsibilities include HubSpot administration, Salesforce campaign operations, ABM audience building, event and webinar lead management, nurture programs, marketing-to-Salesforce synchronization, tracking and conversion APIs, UTM governance, attribution reporting, enrichment, and scalable workflow documentation. The role is a senior individual contributor requiring hands-on B2B SaaS marketing operations experience and strong expertise in marketing automation, data quality, and revenue attribution.

Owns the strategy, design, implementation, governance, analytics, and continuous improvement of global sales compensation programs. Responsibilities include designing quotas, commissions, accelerators, and SPIFFs; configuring Xactly and Salesforce; managing launches, documentation, compliance, disputes, reporting, and training; and partnering with Sales, Finance, HR, and executive leadership to align incentives with business goals.

Configure and test loyalty bonus offers, verify eligibility and messaging, troubleshoot issues, monitor live promotions, and collaborate with CRM, Marketing, Customer Experience, and other teams. The role also supports process improvements, automation, AI adoption, and operational efficiency while ensuring accurate and reliable rewards experiences.