Top Operations Jobs in Cincinnati, OH

Run and maintain Zapier's incident program operations: manage incident tooling and on-call systems, build AI-powered automations and dashboards, maintain runbooks and enablement, operate reporting and observability, coordinate cross-functional stakeholders, and drive continuous improvement to keep incident response reliable and scalable.

Lead revenue operations for sales, account management, and customer success by owning processes, metrics, and ad-hoc analysis. Optimize tools (Salesforce, Outreach, HubSpot), integrate people/process/systems strategies, escalate and resolve revenue issues, and provide data-driven insights to support growth and executive decision-making.

Lead AI-informed workforce capacity planning and forecasting for Compliance Operations. Partner with Finance, Legal, and Ops to build scenario-based staffing models, cost and OpEx forecasts, and drive opportunities from analysis through execution. Communicate capacity risk and regulatory readiness to senior leadership and act as a WFM center of excellence across adjacent teams.

Leads global custody operations and the front-to-back servicing of client assets across markets, currencies, and asset classes. Oversees settlements, corporate actions, reconciliations, asset segregation, sub-custodian relationships, regulatory compliance, risk controls, resilience, client escalations, budgets, and performance metrics. Drives transformation from batch processing to real-time exception management through automation, cloud, AI, and ISO 20022. Builds leadership depth, workforce strategy, operational capacity, and scalable service delivery.

Support onboarding/offboarding, manage access and IT asset inventory, provide first-level support for internal SaaS and ticketing systems, monitor dashboards/logs, troubleshoot and escalate incidents, maintain documentation and runbooks, and assist AI/ML and engineering teams with tool access.

Serve as merchandising general manager for Kroger's digital modalities (pickup, delivery), optimize sales and P&L, manage test-and-learn projects, set priorities and KPIs, partner cross-functionally, build measurement/reporting, drive process improvements, and travel up to 25%.

Oversee daily office operations, facilities coordination, vendor and inventory management, basic technical troubleshooting and systems support, and ensure a safe, organized workplace. Manage vendor relationships, process office invoices, support IT escalations, and maintain office supplies, access, and visitor logistics.

Manages corporate legal operations, governance records, vendor coordination, reporting, invoices, budgets, deadlines, shared mailboxes, and departmental business processes. Supports legal leadership through records management, compliance-related deliverables, process improvement, dashboards, special projects, and administrative coordination. Requires discretion with confidential information, strong organization, communication, problem-solving, and proficiency with Microsoft Office and SharePoint.

Design, implement, and scale core operational workflows; drive execution strategy and automation; perform data-driven analyses; and lead cross-functional efforts with product, engineering, payer, and CX teams to improve efficiency and operational health.

Part-time internship supporting CRM architecture, data integrity, process documentation, operational audits, and KPI dashboarding. Build SOPs, centralize lead/project data, identify workflow bottlenecks, and deliver reporting to leadership to scale and improve operational processes.

Drives operational excellence through data analysis, dashboards, process improvements, and cross-functional project leadership. The role embeds with business units to manage day-to-day operations, investigate trends, answer strategic questions, implement workflows, coordinate stakeholders, track deliverables, and present insights to technical and non-technical audiences. It serves as a strategic partner to operations leadership in a fast-paced, ambiguous environment.

Build and lead Roo’s Revenue Operations function, establishing its strategy, operating model, systems, governance, forecasting, pipeline management, and reporting. Own HubSpot and broader GTM systems while partnering with Sales, Marketing, Customer Support, Finance, and Data to improve capacity planning, lead management, conversion, compensation, quotas, territories, and revenue predictability. Hire and develop a lean team, expand operational scope, and apply AI safely to improve efficiency and insight.

Own and optimize the revenue technology stack across Salesforce, HubSpot, and Planhat. Build integrations, automations, workflows, data migrations, and API scripts; administer systems and maintain data governance. Translate go-to-market requirements into scalable configurations, create reports and dashboards, identify revenue and churn insights, and continuously improve processes across sales, marketing, onboarding, customer success, and renewals.

Own high-impact cross-functional operating constraints from discovery through measurable resolution. Diagnose root causes across domains, design and build process, automation, governance, or organizational solutions, mobilize teams without direct authority, drive adoption, measure outcomes, and establish durable ownership. The role requires systems thinking, analytical rigor, prioritization, executive communication, and sustained implementation to create operating leverage across the company.

Partners with sales leadership to execute go-to-market strategy and improve revenue operations across the Americas. Owns forecasting, pipeline health, territory alignment, CRM governance, quarterly planning, dashboards, lead routing, and GTM workflows. Collaborates with Finance, Marketing, and other stakeholders to improve reporting, data hygiene, processes, documentation, and system rollouts. Provides analysis and operational insights in a fast-paced, scaling environment.

Leads Omnicell’s global Site Reliability Operations organization, overseeing 24/7 cloud production operations, monitoring, event management, major incident response, service restoration, operational readiness, governance, and managed service provider performance. Builds distributed teams, drives automation and AIOps, improves MTTD, MTTR, availability, and customer experience, and partners with engineering, security, support, and executive leadership on operational strategy and crisis communications.

Own business operations priorities and cross-functional technical and security projects. Build project plans, coordinate stakeholders, manage timelines and dependencies, collect compliance evidence, improve processes, identify risks and blockers, and drive high-quality execution across People, IT, Finance, Security, and Operations.

Lead Services business operations for financial services accounts from sales through delivery. Partner with account leadership, sales, contract management, finance, project coordination, and delivery teams. Standardize opportunity, pricing, contract, financial, and resource management processes; support timely process execution; prepare recurring portfolio review materials; and assist with broader account operations.

Lead Services business operations for Financial Services accounts from sales through delivery. Partner with account leadership, sales, contracts, finance, project coordination, and delivery teams. Manage opportunity, pricing, contract, financial, and resource processes; standardize account activities; support consistent operations; and prepare weekly, monthly, and quarterly portfolio review materials.

Supports daily business operations by coordinating cross-team tasks, maintaining records and databases, tracking deadlines, preparing reports, coordinating meetings, communicating with internal and external stakeholders, escalating issues, and assisting with process improvements. This fully remote entry-level role requires strong organization, communication, attention to detail, multitasking, and proficiency with office productivity tools.

Leads business and revenue operations across D2C, B2B2C, and B2B markets. Owns strategic planning, KPI development, forecasting, dashboards, lead-to-cash optimization, process improvement, operational tooling, order management, fulfillment, and cross-functional initiatives. Partners with executive, sales, finance, customer success, product, and engineering leaders to improve revenue predictability, automate workflows, support market expansion, and build high-performing teams.

Provide administrative support for grant applications from intake through submission. Maintain grant calendars and deadlines, extract portal requirements, format templates, prepare and attach supporting documents, enter approved narratives, and conduct detailed accuracy, completeness, proofreading, and formatting checks. Escalate missing information or technical issues, submit approved applications, capture confirmation receipts, and update statuses in AgentPro.

Leads Wrike’s global GTM Operations function across Sales, Customer Success, and Marketing. Responsibilities include revenue planning, quota allocation, territory design, capacity modeling, retention and growth program management, executive operating cadences, commercial governance, and deal-process optimization. The role manages a global team of up to 15 operations partners and analysts while advising executive leadership on SaaS metrics, forecasting, compensation, and cross-functional revenue execution.

Own the demand-side merchandising and discoverability strategy for Airbnb Experiences. Partner with Product, Engineering, and Supply on ranking, personalization, placement, and experimentation. Build dashboards and measurement systems to evaluate discoverability and merchandising performance, close analytics gaps, and guide investment decisions. Influence technical roadmaps, align senior stakeholders across competing mandates, and coordinate channel strategies with marketing leads.

Own Bridge’s go-to-market operating system as its first dedicated GTM Operations hire. Responsibilities include architecting HubSpot, integrating marketing, sales, onboarding, and account management systems, automating manual workflows, building outbound processes, creating enablement resources, and delivering dashboards, forecasting, and decision support. The role partners with the Head of Growth to improve seller productivity, data quality, revenue per seller, and scalable GTM infrastructure without adding headcount.