Top Account Manager (AM) Jobs in Buffalo, NY

Own and grow a CPG, grocery, retail and restaurant account book with accountability for net revenue retention. Build expansion plans, identify whitespace, manage renewals and negotiations, translate product roadmap into client-specific pitches, maintain CRM accuracy, and collaborate with Product, Marketing, Ops, and Customer Success to drive expansion.

Manage national B2B sales campaigns, serving as the liaison among Fortune 500 clients, internal teams, and independent field sales networks. Drive revenue, quality, customer acquisition, and operational performance; analyze campaign results; resolve issues; present business reviews; reinforce client standards; and support market launches and national initiatives.

Manages a complex portfolio of managed care and behavioral health customers, focusing on satisfaction, retention, profitability, and upselling additional services. Builds relationships with customers and business partners, resolves concerns, develops reports and recommendations, and supports implementation through project management, communications, and training. Requires strategic account management experience in insurance, benefits, healthcare, or HR-related services, along with strong sales, analytical, communication, and project management skills.

Manage national CPG and food processor accounts by executing sales strategies, achieving volume and profit goals, maintaining customer relationships and distribution agreements, demonstrating packaging products, prospecting, developing new business, managing pricing and claims, and sustaining a strong sales pipeline. The role requires frequent travel, independent execution, cross-functional collaboration, and experience selling packaging directly and through distribution.

The National Account Manager will grow profitable sales across existing and new national accounts for Novolex’s flexible packaging portfolio. Responsibilities include strategic account planning, prospecting, negotiating, closing new business, managing pricing and terms, analyzing competitors, preparing quotations, and strengthening customer relationships. The role requires cross-functional collaboration, industrial plastics knowledge, business planning, budgeting, and travel to support major brand owners and corporate accounts.

Manages regional supermarket and wholesaler accounts, drives sales growth and profitability, develops customer relationships, coordinates internal teams, manages pricing and quotations, resolves service issues, maintains CRM activity, secures demand forecasts, analyzes market segments and competition, and collaborates with distribution teams. The role requires up to 40% travel and focuses on food packaging and B2B sales.

Manages and grows national beverage packaging accounts, particularly dairy and juice producers. Responsibilities include achieving sales and profit goals, building customer relationships, developing new business, coordinating with internal departments, securing demand forecasts, resolving service and quality issues, and ensuring compliance. Requires strong negotiation, communication, analytical, and advanced Excel skills, along with approximately 30–40% travel.

Manage strategic relationships with major hyperscaler and colocation data center clients. Drive revenue growth, identify upsell opportunities, negotiate contracts, forecast account performance, resolve escalated issues, and maintain customer satisfaction. Serve as the primary client contact and internal liaison while engaging with executive stakeholders. The role requires experience selling electrical or related engineering services and involves 50% U.S. travel.

Leads the Target national account for Reynolds Consumer Products, developing growth strategies, managing revenue and profitability, negotiating with the customer, and driving omnichannel performance. Analyzes POS and market data, oversees forecasting, pricing, promotions, inventory, and new product launches, and collaborates with marketing, finance, supply chain, and other teams. Requires frequent travel and strong CPG sales expertise.

Manage and grow mid-market and enterprise customer accounts through relationship building, prospecting, upselling, pipeline management, and consultative selling. Develop territory and sales plans, identify expansion opportunities, coordinate internal resources, present to senior executives, negotiate and close deals, and maintain accurate Salesforce forecasts. The role requires selling software to mid-market or enterprise clients, including experience selling to CFO organizations, while meeting revenue quotas in a remote environment.

Own and grow a portfolio of enterprise accounts through retention, expansion, upselling, cross-selling, renewals, executive relationship management, and commercial negotiations. Develop account plans, identify growth opportunities, engage senior stakeholders, support adoption and value realization with Customer Success, resolve commercial issues, and advise customers on organizational change and platform adoption.

Lead and mentor an account management team, develop and execute client retention and growth strategies, build strong client relationships, identify new business, collaborate cross-functionally to deliver insurance solutions, ensure SLAs and compliance, monitor market trends, and drive performance through reviews and coaching.

Manage and grow healthcare facility accounts by expanding service utilization, reactivating dormant clients, generating staffing demand, securing requisitions, negotiating contracts, and building long-term relationships. The role requires proactive outreach through phone, email, and in-person interactions, high-volume activity management, client-focused problem solving, lead generation, and achievement of performance goals in a fast-paced environment.

Manages employee benefits client accounts, serving as the primary client and carrier contact. Responsibilities include handling service requests, preparing renewals and proposals, analyzing plan options, calculating premiums and payroll deductions, supporting open enrollment, processing carrier transitions, maintaining compliance with benefits regulations, and advising clients. The role also supports producers with new and renewal business while maintaining accurate account records and strong carrier relationships.

Manage a high-volume SMB customer portfolio focused on renewals, retention, and expansion within the Life Sciences and Healthcare sectors. Engage customers, identify needs, recommend value-added solutions, execute renewal strategies, maintain product and market knowledge, manage sales pipelines, and provide accurate renewal forecasts and updates to leadership. The role is fully remote within the continental United States and requires collaboration across global time zones.

Manage and grow relationships with investor-owned utility customers across the Southeast and Mid-Atlantic. Develop account plans, increase market share, conduct account reviews, provide pricing guidance, identify opportunities, coordinate purchase agreements, and maintain CRM forecasts. Collaborate with product support, service, and marketing teams to resolve issues and drive customer-focused growth. The role requires 50% travel, utility or equipment industry knowledge, complex account management experience, and a valid driving record.

Own and grow strategic commercial enterprise accounts, build executive relationships, develop account plans, pursue new opportunities, and lead complex technology solution sales. The role delivers networking, cloud, cybersecurity, collaboration, data, AI, and professional services solutions while coordinating internal teams and technology partners. Success includes achieving revenue and gross-profit objectives, maintaining a strong pipeline, expanding existing accounts, and generating at least $2 million in annual gross profit.

Manages strategic healthcare technology accounts, owning client relationships, renewals, revenue retention, upsells, forecasting, and executive engagement. Identifies cross-sell opportunities, develops account plans, manages escalations, monitors service delivery, and collaborates with internal teams on client requirements and product improvements. The role requires strong solution-based selling, healthcare IT account management experience, Salesforce proficiency, and 10–25% travel.

Responsible for driving revenue growth through strategic National Partners by developing joint business plans, setting sales targets, and executing go-to-market strategies for 1Password.

Manage upper mid-market customer accounts to increase net dollar retention through upsells, cross-sells, renewals, and expansion opportunities. Build client relationships, negotiate contracts, generate proposals, manage sales pipelines, and support land-and-expand initiatives. Partner with internal teams throughout the customer lifecycle, maintain product knowledge, and contribute to sales process improvements. The role requires 5+ years of client relationship and revenue-growth experience, with SaaS sales and Salesforce experience preferred.

Manage key partner accounts and operationalize partnership programs across sales, product, marketing, and professional services. Deliver partner training and enablement, oversee deal registration and lead distribution, coordinate joint marketing and go-to-market initiatives, track partner and campaign performance, resolve conflicts, and drive partner adoption, pipeline, and revenue outcomes. The role requires strong relationship management, negotiation, cross-functional alignment, and executive communication skills within payments, fintech, or SaaS.

Manage employee benefits accounts, coordinate client and carrier workflows, support renewals and bids, conduct enrollment meetings, resolve claims and eligibility issues, and recommend benefit-plan changes. The role develops client relationships, coordinates third-party vendors, maintains compliance awareness, and supports sales and service activities. This is a remote Houston-based position requiring occasional travel to Richardson, Texas.

Own renewals, expansions, upsells, pricing negotiations, and revenue outcomes across customer accounts. Build a repeatable expansion playbook, partner with Customer Success Managers on account strategy, engage CFOs and finance teams, track account health signals, and develop enough product fluency to discuss implementations and technical questions credibly. Identify at-risk accounts and coordinate retention strategies with leadership.

Manage and scale an indirect partner ecosystem by building executive partner relationships, executing joint GTM plans, driving partner-sourced pipeline, enabling partners through training and events, maintaining disciplined CRM and forecasting, recruiting and onboarding partners, and collaborating cross-functionally to grow partner-influenced ARR.

Manage client onboarding, campaign execution, optimization, reporting, and ongoing account relationships for CTV and digital advertising clients. Collaborate with Sales, Ad Operations, Finance, Product, and vendors to exceed client goals. Responsibilities include retaining and growing accounts, identifying upsell opportunities, analyzing campaign performance, presenting recommendations, troubleshooting issues, forecasting revenue, and managing at-risk account plans.