🔍 What we're looking for
This is Aleph's first Account Manager hire. You'll own the revenue side of our customer relationships -renewals, expansions, upsells- working directly with finance teams who hold vendors to a high standard and can tell the difference between a good pitch and genuine expertise.
You're not walking into a blank slate. We have better-than-benchmark churn and NDR, a CS team that runs deep implementations, and customers who are genuinely happy with the product. What we're missing is someone to formalize the expansion motion, build it into a repeatable playbook, and own it going forward.
That means showing up credibly on two fronts: you can hold a commercial conversation with a CFO, and you can sit in a product implementation review and actually follow along.
This is a remote role open to candidates based anywhere in the US or Canada.
🧑💼 What you'll be doing
- Own the end-to-end renewal process for a portfolio of accounts
- Formalize our expansion playbook and scale it -- identify where growth potential lives, design the motion, execute it yourself
- Partner with CSMs on account strategy; you bring the commercial angle, they bring the implementation depth
- Engage directly with finance teams and economic buyers -- understand their workflows, speak their language, and connect Aleph's value to outcomes they actually care about
- Run pricing conversations and negotiate renewals and expansions with confidence
- Develop enough product fluency to discuss implementation details credibly and handle technical questions without flinching
- Track account health signals: usage trends, AI adoption, seat utilization, QBR context
- Flag at-risk accounts early and work with CSMs and leadership on save strategies
📋 What you bring
- You’re in a commercial role today, likely as a CSM, Account Manager, or Account Executive
- You’ve carried a quota and owned real revenue outcomes, whether through renewals, expansions, new business, or a combination of them
- You have either direct FP&A experience -ideally on a finance team at a software company- OR a high-rigor background in consulting, investment banking, or private equity
- You’re high slope and high ownership, with a track record of growing quickly in demanding environments
- You can go deep with CFOs and FP&A teams and speak their language from genuine understanding
Skills Required
- Current commercial role, likely as a Customer Success Manager, Account Manager, or Account Executive
- Experience carrying a quota and owning revenue outcomes through renewals, expansions, new business, or a combination
- Direct FP&A experience, ideally on a software company finance team, or a rigorous background in consulting, investment banking, or private equity
- Ability to engage deeply with CFOs and FP&A teams and understand their terminology and workflows
- Track record of learning and growing quickly in demanding environments
What We Do
Aleph gives finance teams one place to pull their data, automate the reporting and forecasting they used to do by hand, and stop losing hours to spreadsheet cleanup. We started in 2020 on a simple premise: finance needs one source of truth for its data, not another dashboard bolted onto broken workflows. Aleph syncs live data from 150+ systems and plugs directly into Excel, Google Sheets, and now AI tools like Claude and ChatGPT through Aleph MCP. Teams at Zapier, Turo, Notion, and Eight Sleep run their budgeting, forecasting, and reporting on it. We're Series B, backed by Khosla Ventures, Picus Capital, BCV, and Y Combinator. About 80 people, fully remote, spread across six countries. Early enough that the product still has real problems left to solve, and the team is small enough that one person's work is visible across the whole company.
Why Work With Us
Every improvement we ship reaches a real finance team who's felt the old, slower way firsthand. There's no existing playbook for what we're building, so you'll write it alongside a team small enough that everyone knows your work. That closeness makes for real collaboration, not just coordination between departments.
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