Top Operations Manager Jobs in Buffalo, NY

Manage end-to-end Shopify store operations, enhance customer experience, ensure accuracy in order fulfillment, and implement systems for efficiency and compliance.

The Messaging Strategy & Operations Manager will oversee complex operational workflows for product launches and partner processes, improve automation and reporting, and enhance cross-functional collaboration.

The Deal Desk Operations Manager oversees deal structuring and operational execution, ensuring compliance and accurate billing for revenue-generating agreements. This role requires collaboration across teams and involves managing offshore resources while driving process improvements and governance in financial operations.

Temporary (3–4 month) office operations manager to oversee day-to-day workplace operations, procurement, vendor and carrier coordination, shipping/logistics, benefits open enrollment support, onboarding logistics, budget and invoice management, and accounts payable assistance. Acts as primary contact for building management and external service providers.

Own and optimize end-to-end Shopify store operations and post-purchase customer experience. Manage customer support, order operations (Shopify, Base, Amazon MCF), audits for site accuracy, SOPs, automations (Shopify Flow, AI tools), reporting on CAC/LTV, and compliance. Reduce tickets, reships, and broken/misleading site content while implementing systems to scale.

Lead day-to-day configuration, operation, and optimization of MarTech and subscription systems (paywalls, messaging, consent, analytics). Translate business needs into platform configs, manage integrations and data flows, collaborate with engineering and legal, own launches, QA, and post-release monitoring to improve conversion, retention, and monetization.

The Operations Manager oversees IT operations, evaluates system performance, ensures data integrity, and manages infrastructure, including servers and cloud systems.

The Senior Strategic Operations Manager drives operational excellence by leading strategic initiatives, analyzing data, and optimizing processes across Mudflap, a marketplace in the trucking industry.

The Partner Operations Manager will optimize and manage operations for channel and indirect revenue, supporting partner deals and ensuring compliance with GTM strategy.

The Workflow Operations Manager will lead LLM Labeling and Workflow Operations, focusing on operational decision-making, data labeling, quality assurance, and automation opportunities to enhance Doppel's cybersecurity products and services.

The IT Operations Manager will oversee the internal technology ecosystem, ensuring reliability, security, and optimization of IT operations, while leading a team and collaborating with business leaders.

Lead and execute cross-functional strategic projects—pricing, international expansion, GTM infrastructure, AI adoption—perform deep data analysis, partner with RevOps, reduce rework, and deliver durable operational solutions from diagnosis through handoff.

Own and optimize end-to-end Salesforce and order-management workflows; translate business needs into technical requirements; lead cross-functional projects, testing, and releases; manage change, training, and documentation; and lead, coach, and prioritize work for a team of five to ensure consistent operational execution and scalability.

Lead execution of support organization initiatives: implement self-service and AI tooling, unify support across brands, build reporting/metrics and operational rhythms, drive process improvements and cross-functional alignment, document SOPs, and evolve into a strategic partner to VP of Support.

Lead Mission Lane's first-line operations risk function: build the team, define first- vs second-line accountability, partner with process owners to design controls, manage incident lifecycle, deliver executive risk reporting, and coordinate remediation with Legal, Risk, and Compliance.

The Senior Enablement Operations Manager will lead sales enablement operations, ensure alignment with key sales processes, optimize workflows, and support continuous improvement through cross-functional partnerships in a cybersecurity context.

Lead the Resource Planning team and manage capacity planning, resource assignments, and workforce forecasting. Support revenue operations and reporting using Salesforce/FinancialForce, produce executive reports and decks, drive process improvement, and lead operational cadences. Act as an operational lead for Services Transformation, partner with delivery leadership, and ensure data integrity and standardized processes across Professional Services.

The role involves leading the IDN growth and operations by building driver networks, overseeing compliance, and improving marketplace performance metrics. Key responsibilities include enhancing driver acquisition strategies, refining operational processes, and leveraging data for continuous improvement.

As a Business Operations Manager, you will lead cross-functional initiatives, analyze data for insights, partner with executives, and drive strategic outcomes.

The Operations Manager will oversee partner data capture launches, coordinate logistics, train workers on equipment use, and develop repeatable processes.

Lead and scale global QA operations by building governance, standardizing scorecards and calibration, managing regional QA leaders, delivering executive reporting, driving root-cause analysis and continuous improvement, and supporting audit readiness and client-facing quality governance.

The IT Operations Manager facilitates technology strategy execution, coordinates IT initiatives, manages vendor relationships, and ensures operational stability while driving cross-functional alignment and supporting technology adoption.

This role involves managing recording, disbursement, escrow funding, and accounting operations, ensuring compliance and operational excellence. Responsibilities include oversight of processes, managing a team, and client engagement.

The Manager of Operations for Global Business Applications drives operational excellence across consulting business, ensuring alignment in resource planning, project staffing, financial metrics, and operational processes.

Lead Revenue Operations for Support and Professional Services by building processes, systems, and reporting to improve delivery, capacity planning, SLAs, and customer outcomes. Drive cross-functional initiatives, root-cause analyses, tech-stack optimization, and handoffs across Sales, CS, and Services to connect post-sales operations to retention and revenue.