At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking an experienced Imaging Operations Manager to join our Digital Solutions team in St. Louis, MO. In this role, you will be responsible for managing all branch and district imaging operations, from optimizing workflow performance to ensuring high standards of security and quality control. Your leadership will be pivotal in assessing facility performance, managing capacity planning, and driving key initiatives to enhance service delivery.
What You'll Do (Responsibilities)
In this role, you will:
Lead and Optimize Operations: Manage all activities related to imaging operations, analyzing and modifying workflow performance, and ensuring the proper maintenance of all related imaging equipment.
Drive Strategic Performance and Capacity: Coordinate local operations to ensure proper chain of custody and security, including capacity planning for throughput, system utilization (local disk, supplies, and processes), and maintaining a proper Disaster Recovery (DR) process.
Develop Teams and Support Growth: Support local sales staff, train new staff in all phases of the imaging process, and make recommendations to management on desirable additions, replacements, or changes to operational practices.
Security Compliance: Execute and oversee strict adherence to government, client, and internal security protocols.
Chain of Custody: Manage the secure handling and end-to-end chain of custody for all sensitive records and classified materials.
Audit & Review Readiness: Maintain a "constant state of readiness" for compliance audits and lead the preparation for formal security reviews.
What You'll Bring (Skills & Qualifications)
The ideal candidate will have:
5-7 years of computer experience, including a minimum of 5 years of experience in a Windows environment and imaging , with 2-3 years in management and operations .
Strong knowledge of security policies and controls related to imaging processes and proficiency in imaging operations, workflow, and imaging software (Kofax Ascent Capture preferred).
Proven ability in operations support, maintenance of imaging practices , and actively managing complex operational components like system utilization and DR processes.
Bachelor’s degree in Business or Computer Science (post-graduate education is a plus).
Must have Federal Identification (i.e. Real ID, Passport, Passport Card) to be eligible for Public Trust Clearance Process.
Must be willing and able to obtain a Public Trust Clearance. Only US Persons are eligible for this level clearance, hence for this position, Iron Mountain will consider only US Persons.
What We Offer (Benefits):
Compensation: Starting at $85,000.00/an (**Negotiations Depending on Experience) and is Bonus Eligible
Location: 1 Archives Dr, St. Louis, MO 63138
Shift flexibility required (1st or 2nd as business needs dictate)
Paid Vacation + 7 Paid Holidays + Sick Pay
Competitive compensation and benefits aligned with the experience.
Comprehensive health, wellness, and retirement plans (Medical, Dental, Vision Insurance on Day One; Fidelity 401(k) with match, Life Insurance, Short-Term Disability, Flexible Spending Account, Paid Volunteer Days).
Opportunities for continuous learning and professional growth (Education Reimbursement, Advancement opportunities).
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. #LI-DN
Category: Operations GroupSkills Required
- 5-7 years of computer experience, including minimum of 5 years in a Windows environment and imaging
- 2-3 years in management and operations
- Strong knowledge of security policies and controls related to imaging processes
- Proficiency in imaging operations, workflow, and imaging software (Kofax Ascent Capture preferred)
- Bachelor's degree in Business or Computer Science
- Must have Federal Identification for Public Trust Clearance Process
- Must be willing to obtain a Public Trust Clearance
Iron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
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Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
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Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
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Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
Iron Mountain Insights
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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