Top Customer Success Jobs in Buffalo, NY

The Senior Manager of Customer Success will lead a team of CSMs, driving execution and optimizing customer experience, retention, and adoption while coaching team members and supporting cross-functional initiatives.

The Customer Success Manager manages client relationships for Mortgage Cadence, driving renewals and upsell opportunities, educating clients, and ensuring successful implementations.

The Senior Customer Success Manager will lead post-sales engagements for enterprise customers, driving onboarding, support, and customer advocacy while ensuring successful outcomes and product adoption.

The Customer Success Manager is responsible for managing a portfolio of accounts, focusing on customer retention, product adoption, and satisfaction within a SaaS healthcare compliance platform.

The Customer Success Manager will drive customer implementation, retention, and expansion by managing accounts, providing support, and ensuring clients realize the value of Skydio's solutions.

The Client Success Associate supports client needs by collaborating with Client Success Managers, managing projects, analyzing data, and improving processes to enhance client experiences.

The Customer Success Manager II manages customer relationships, driving platform adoption and retention, while collaborating with various departments to ensure client success.

The Customer Success Manager enhances customer experience through support, strategic guidance, and relationship building to drive product adoption and success.

The Customer Success Manager will lead onboarding, maintain relationships, analyze data, facilitate renewals, and gather customer feedback while managing complex district implementations.

Manage a portfolio of mid-market and SMB law firms through onboarding and ongoing success, enhancing relationships and identifying growth opportunities.

The Customer Success Lead will manage enterprise accounts, drive customer adoption, ensure value realization, and oversee onboarding and account health.

Manage post-sales customer engagement, including implementation, performance reporting, and renewals. Help clients achieve KPIs and drive satisfaction.

The Customer Success Manager will oversee a customer portfolio, drive user adoption, manage renewals, and identify expansion opportunities while collaborating with various internal teams to optimize customer success with Nue's products.

The Enterprise Customer Success Manager is responsible for managing a portfolio of high-touch trade service companies, ensuring customer satisfaction, analyzing engagement data, and promoting up-selling and cross-selling opportunities.

The Customer Success Manager will manage a portfolio, drive customer adoption and outcomes, and build client relationships to ensure satisfaction and renewals.

The Customer Success Manager will engage and manage utility customers, driving value and expansion through strong relationships and industry expertise. Responsibilities include onboarding, support, and collaboration across teams to ensure customer success and retention.

The Associate Customer Success Manager supports customer engagement, product adoption, and satisfaction, while learning Verint solutions and advocating for customer needs.

The Customer Success Manager will oversee enterprise accounts, drive customer health and success, identify growth opportunities, and collaborate cross-functionally to enhance product adoption in healthcare AI.

The Senior Customer Success Operations Manager will enhance analytical systems for the CS team, drive data visibility for decision-making, and lead cross-functional programs focused on customer retention and efficiency.

The Senior Customer Success Manager builds strategic partnerships with enterprise customers, driving retention, adoption, and growth by leveraging product knowledge and industry expertise to achieve customer goals.

Looking for Customer Success Managers for future roles, focusing on managing SaaS customers, ideally in EdTech, with strong engagement and organizational skills.

The role involves managing post-sale relationships with large school districts, driving product adoption, and maintaining strategic conversations with senior stakeholders. It requires excellent communication skills and experience in public sector accounts.

The Director of Customer Success leads a team responsible for revenue retention, product adoption, and onboarding in a SaaS environment, focusing on customer outcomes and cross-functional collaboration.

The Customer Success Manager enhances customer satisfaction by managing accounts, resolving issues, guiding product utilization, and fostering long-term relationships to ensure client success with ServiceTitan.

The Customer Success Manager will onboard new customers, create resources, track usage data, hold check-ins, and surface success stories.