Top Customer Success Jobs
Dynatrace is seeking a Director of Customer Education responsible for designing, developing, and executing comprehensive educational programs to empower customers with the knowledge and skills necessary to maximize their success with the product. The role involves strategic vision, instructional design, leadership, and collaboration with cross-functional teams to drive impactful learning experiences.
Lead and scale global customer advocacy strategy, engage and inspire customer reference contacts, collaborate with sales and marketing teams, build relationships with customers, create and curate customer stories, strategize and align advocacy efforts with business goals, measure and optimize program performance.
LogicMonitor is seeking a Global Success Manager to champion and optimize technical engagements on a global scale. Responsibilities include managing client account success, fostering relationships with strategic partners, maximizing ROI with LogicMonitor, and achieving technical and growth-focused outcomes.
As a Call Center Representative at TrueAccord, you will provide exceptional customer service, guide and motivate customers through the collections process, manage various communication channels, meet key performance indicators, and ensure quality and compliance standards are met.
As a Bilingual Call Center Representative at TrueAccord, you will provide exceptional customer service, guide and motivate customers through the collections process, manage various communication channels, meet key performance indicators, and uphold quality and compliance standards.
Featured Jobs
Provide world-class support to Cash App customers with a focus on lending products. Advocate for customers, identify issues, and collaborate with teams to improve customer experience. Role based in Salt Lake City / Holladay, UT metro area.
Seeking a skilled Payments Operations Specialist to optimize payment processing costs, negotiate with providers, and implement efficient solutions. Responsibilities include analyzing payment systems, developing strategies, monitoring performance metrics, and collaborating with cross-functional teams. Requires 10+ years of experience in payments operations or finance, strong analytical and negotiation skills, and knowledge of payment processing systems and regulatory compliance.
As a Category Experience Specialist at Vista, you will develop and enhance category strategies for Hard Goods products globally, manage end-to-end product lifecycle, collaborate with stakeholders, and drive product and portfolio quality. This role requires 2+ years of experience in category management, a Bachelor's degree in business administration or marketing, and skills in strategic thinking, communication, and data analysis.
Seeking a Tech Touch Customer Success Manager to manage a portfolio of customers, drive product adoption, and ensure customer success. Responsibilities include developing customer relationships, implementing retention strategies, and utilizing data for improvement. Requires a Bachelor's degree, 2-3 years of related experience, strong analytical skills, and proficiency in CRM tools and data analysis.
Seeking a Senior Employee Engagement Specialist to promote workplace culture, lead internal communication, and manage ESG programs. Responsibilities include internal communication, ESG program support, event coordination, and fostering a positive workplace environment. Collaborate with teams to enhance employee engagement and global cultural understanding.
The Revenue Enablement Specialist will be responsible for evaluating and optimizing training needs, collaborating with Revenue Leaders, Marketing, and RevOps to develop content and practices for ongoing improvement, creating training resources, and coaching the team on sales engagement tools and skills.
Seeking a Senior Specialist in Quality Control to provide technical support and drive strategic priorities in Laboratory Operations. Responsibilities include conducting investigations, guiding projects for continuous improvement, using Lean Six Sigma tools, and updating technical documents. Requires a Bachelor's, Master's, or PhD in a relevant field with experience in a GMP manufacturing environment.
The Specialist, Microbiology Technical Support position is responsible for providing quality and technical support to a team of Laboratory Managers, Data Analysts, and Laboratory Technicians in respect to Deviation Management. Responsibilities include daily activities related to deviation management, development of corrective actions, compliance management, and ensuring a safe work environment. The individual must have a Bachelor's degree in life science or related field and a minimum of 2 years of experience in GMP Manufacturing environment or related industry. Preferred skills include Deviation Management, Quality decision making, Project Management, Change Execution Management, Team Leadership, and strong communication skills.
The Quality Specialist is responsible for providing direct quality support in a production area, ensuring adherence to Good Manufacturing and Documentation Practices, completing quality checks, and supporting investigations of deviations. Key responsibilities include document audits, SOP approvals, batch record reviews, and training personnel. The role requires a minimum of two years of relevant post-degree work in a laboratory, manufacturing, or quality position, with leadership and communication skills, and knowledge of cGMPs and regulatory requirements in the pharmaceutical field.
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