Senior Employee Engagement Specialist

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Boston, MA
Hybrid
5-7 Years Experience
Artificial Intelligence • Big Data • Information Technology • Software
Nexthink helps IT teams around the world modernize the digital employee experience.
The Role

Company Description

Nexthink is the global leader in digital employee experience management. Our products allow enterprises to create highly productive digital workplaces for their employees by delivering optimal end-user experiences. Through a unique combination of real-time analytics, automation and employee feedback, Nexthink gives IT teams the insight they need to empower and even delight people at work.

With worldwide headquarters in Boston (go-to-market) and Lausanne, Switzerland (engineering & product management), Nexthink also has offices in France, UK, Germany, Spain and UAE. Our growing team of Nexthinkers is proud to be making the digital work lives of nearly ten million employees across 1,000 customers more productive.

At Nexthink, we believe actions are stronger than words when it comes to diversity, inclusivity, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience. Join us today

Job Description

We're looking for an Employee Engagement Sr. Specialist who thrives on promoting a vibrant workplace culture and excels in communication. In this role, you'll play a key part in shaping our internal dialogue, championing our commitment to environmental and social governance, and ensuring our Boston office is a hub of productivity and positivity. You'll collaborate closely with our People & Talent team and various departments, offering you a rich opportunity to expand your skills across multiple domains while serving as a pivotal point of contact for our valued employees. Reporting to the Senior Manager of Global Engagement & Events and dotted line Global Workplace Manager, the Employee will partner with the People & Talent organization and cross-functional teams to support strategic communication, project management, and operational tasks. 

Responsibilities 

Internal Communication + Environment, Social & Governance (ESG) Program Support 

  • Design and manage regular internal communications, including newsletters, company-wide announcements, and digital content to inform, motivate and align employees with Nexthink’s strategic goals. 

  • Engage in the collection and classification of data necessary for Nexthink’s annual ESG ratings and carbon footprint analysis. 

  • Assist in the creation and dissemination of content related to ESG initiatives for both internal and external stakeholders that highlight Nexthink’s ESG commitments and achievements. 

  • Support diversity, inclusion, equity & belonging (DEIB) programs and initiatives to ensure an equitable workplace environment. 

  • Coordinate monthly company-wide and special events that foster a sense of community and belonging among employees. 

  • Develop and communicate ways for Nexthinkers to use their volunteer time off, guiding the overall approach while local teams handle the specific arrangements. 

  • Design and facilitate office events that not only engage and inspire employees but also weave global cultural understanding into local activities. Collaborate with the global workplace team to enhance inclusivity and ensure a cohesive experience across office events worldwide. 

  • Coordinate monthly company-wide virtual meetings, known as Nexthink Lives, to keep employees globally connected and continuously informed about business objectives, product updates, customer success stories, and external achievements. 

Workplace Engagement 

  • Oversee the lifecycle management of the Boston Office, ensuring all operational aspects from space utilization to regulatory compliance are maintained. 

  • Act as the primary liaison for US employees, guiding their experiences from onboarding to offboarding, enhancing employee engagement and compliance with security protocols. 

  • Serve as a key representative for Boston office, facilitating interactions with employees, partners, and stakeholders. 

  • Strategically support and coordinate office refurbishment initiatives to align with organizational needs and aesthetic values. 

  • Advocate for and implement sustainable practices and eco-compliance projects, reinforcing the organization's commitment to ESG. 

  • Participate in and contribute to strategic planning and execution of global workplace initiatives aimed at optimizing the work environment across all Nexthink locations. 

Qualifications

  • Bachelor’s degree in Communications, Business Administration, Human Resources or related field. 

  • Proven experience in corporate communications or related roles. 

  • Experience organizing and coordinating large-scale corporate events and meetings, both virtual and in person. 

  • Proficiency in data collection, analysis, and reporting. 

  • Exceptional communication and interpersonal skills. 

  • Project management skills and experience. 

  • Knowledge of regulatory compliance and office management. 

  • The ability to work as a liaison among various teams. 

  • Ability to navigate and integrate global cultural elements into local activities. 

  • Demonstrate sensitivity to social and environmental topics to support Nexthink’s ESG/DEIB agenda. 

Additional Information

We are 800+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

Total Rewards @ Nexthink
At Nexthink, we offer one of the most comprehensive and generous benefits plans. Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity. We provide our US employees with 100% covered company benefits that consist of health, dental, vision, life insurance, long-term disability, and accidental death/personal loss coverage. 

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.

What the Team is Saying

Kathryn
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The Company
HQ: Boston, MA
1,000 Employees
Hybrid Workplace
Year Founded: 2004

What We Do

At Nexthink. we’re not just the leader in the digital employee experience management category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT progress from reactive problem-solving to proactive optimization.

We’re growing our teams around the world to create, scale, market, sell, and develop the future of digital employee experience to help IT teams everywhere delight people at work.

We are 1,000+ employees strong in 9 offices worldwide, across 8 different time zones, speaking 60+ languages. We are passionate about technology, we are category disruptors, and we are motivated by the impact of our work on our end customers. We don’t take ourselves too seriously, and we wake up every day excited about shaping the way employees experience their digital workplace. Sound like you? Let’s talk!

Why Work With Us

Nexthink has a clear mission to delight people at work. That means the teams who rely on our products, the businesses we serve, and most importantly our own Nexthinkers. We’re guided by our values. We are positive, we get things done, we work as one team, and we keep growing. These values steer our decisions to continue to push innovation.

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Nexthink Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We all have different preferences & arrangements allowing us to do the best work possible. Each team needs to have an open conversation to determine.

Typical time on-site: 2 days a week
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HQBoston, MA
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Bangalore, IN
Bratislava, SK
Dubai, UAE
London, Gb
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Madrid, SP
Manchester, GB
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Paris, FR
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Lausanne, CH
Riyadh, SA
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