Top IT Jobs in Baltimore, MD

Provide end-to-end IT support for a remote workforce: handle helpdesk requests, onboarding/offboarding, account and device provisioning, IAM and MDM administration, documentation, basic scripting automations, and light security operations including access reviews and audit evidence collection.

Design and implement accessible, user-centered front-end experiences for federal case management on AWS. Translate UX research and high-fidelity prototypes into production-ready, responsive code, enforce design and front-end standards, validate Section 508/WCAG compliance, and contribute to shared design systems while working in Agile teams and supporting usability and accessibility testing.

Manage and grow a remote helpdesk team while providing hands-on tier 2/3 support. Own ticket triage, SLAs/KPIs, onboarding/offboarding, M365/Google Workspace and Azure AD administration, endpoint management via Intune/MDM, vendor and asset lifecycle, security policy enforcement, documentation, and process improvement.

Provide front-line Tier 1 IT support for El Dorado Hills office and remote employees: troubleshoot hardware/software/access issues, provision and deploy devices, manage onboarding/offboarding, maintain IT asset records, assist with endpoint projects, partner with vendors, and support physical security systems. Requires occasional after-hours support.

Lead enterprise member retention and customer experience strategy for Medicaid (and related lines), partner with growth and operations leaders, identify technology needs (QNXT/Salesforce), drive process improvements, analyze disenrollment data, establish performance metrics, and influence cross-functional teams to achieve membership growth and retention goals.

Deploy and maintain AI enablement infrastructure (MCP servers, AI agents, AI features in SaaS), manage service accounts and API keys, automate and containerize services, support enterprise IT systems, document integrations and runbooks, and mentor IT support staff.

Provide first-line end-user technical support for hardware, software, and collaboration tools in a hybrid environment. Troubleshoot Microsoft 365 apps, manage user provisioning and licenses in Entra and Defender, support onboarding/offboarding, maintain IT documentation, assist with onsite workstation and conference room setups, coordinate with vendors, monitor support queues, and deliver user training for productivity tools.

Manage ERP and subsidy management projects, oversee risks, issues, project charters, stakeholder engagement, and release cycles (semi-annual Workday releases). Ensure compliance with SOX/SDLC controls and coordinate with Agile Delivery Leads across Scrum and Kanban teams.

Manage multiple public-sector IT infrastructure projects end-to-end, ensuring on-time, on-budget delivery. Lead stakeholders, vendors, and internal teams; build schedules, manage risks, finances, QA, and client communications for networking, wireless, and unified communications engagements.

Serve as IT Infrastructure Project Manager for public sector clients, delivering networking, wireless, UC, and data center/security projects on time and within budget. Manage schedules, budgets, vendors, stakeholders, risks, QA, and multiple concurrent projects. Provide client-facing communication, financial reporting, and leadership of internal and external teams while ensuring project profitability and adherence to methodology.

Design, develop, and maintain high-performance Scala/Java server-side applications and RESTful APIs. Work on distributed systems, ensure data integrity and security, write unit tests, optimize performance, participate in design reviews, and mentor junior engineers while supporting CMS mission requirements.

Lead IT strategy and operations for Wiremold, drive an SAP S/4 implementation, ensure system reliability and cybersecurity, manage vendors, budgets, IT projects, risk/compliance, disaster recovery, and measure IT performance with KPIs.

Lead enterprise data management programs across data engineering, governance, analytics and platforms. Manage cross-functional projects using Agile/Scrum/kanban or waterfall, build sprint/project plans, track budgets and risks, coordinate integrations (ERP, CRM, MDM), define requirements in ADO/Jira, partner with stakeholders and vendors, and drive change management and continuous improvement.

Design and automate compliance systems to enhance efficiency in audit readiness. Collaborate with teams to integrate tools and optimize processes.

Lead and coordinate enterprise data management programs across data engineering, governance, analytics, and platforms. Manage cross-functional projects using Agile/Scrum or waterfall, build sprint/project plans, track budgets and risks, define requirements in ADO/Jira, coordinate integrations (ERP/CRM/MDM), support vendor and stakeholder alignment, and drive organizational change and continuous improvement.

Own and scale corporate IT systems including Windows/macOS endpoints, MDM, identity (Okta, Google Workspace), SaaS administration, automation (PowerShell/Bash/Python/APIs), onboarding/offboarding, endpoint security, and audit readiness. Troubleshoot complex issues, build runbooks, and partner with Security, Engineering, People, and Operations to operationalize repeatable, compliant IT processes.

Lead and sustain HPC system operations for NOAA NWS, managing schedulers and system software, troubleshooting multi-node environments, improving performance and throughput, using Linux administration, PBS Pro/Slurm, scripting (Bash/Python/Perl), MPI, and participating in 24/7 on-call rotations with occasional travel for collaboration and training.

Build and lead a centralized IT function across a holding company and portfolio. Run acquisition IT workstreams and create a Day 1-100 integration playbook. Select and operate identity and access systems, build joiner/mover/leaver processes, maintain living inventory of tools/accounts/licenses, manage MSP relationships and vendor contracts, and connect back-end systems to the cross-portfolio data platform while engaging business stakeholders.

Lead and deliver infrastructure and cloud migration projects (IaaS/PaaS), manage multiple project teams, stakeholder communications, budgets, risks, vendor coordination, and project governance from planning through execution.

Senior IT leader responsible for leading a 30+ developer application development organization across multiple insurance lines. Owns modernization, legacy reduction, AI-enabled application delivery, cloud architecture, vendor evaluations, and roadmap alignment with business stakeholders while developing engineering managers and driving cross-line transformation.

Lead global sourcing strategy for IT and indirect categories, drive cost savings and supplier optimization, manage high-value negotiations and supplier risk, partner with cross-functional stakeholders, standardize processes, champion procurement transformation, and develop a global sourcing team.

Provide Tier 1/2 support for macOS/Windows and cloud SaaS, manage onboarding/offboarding and IAM (SSO/MFA), administer MDM, document and resolve ITSM tickets, maintain assets/licenses, and drive automation and AI-based process improvements.

Lead IT strategy and operations for the Wiremold business, drive an enterprise SAP S/4 implementation, oversee systems reliability, cybersecurity, disaster recovery, vendor relationships, budgeting, and IT project delivery. Define IT policies, KPIs, and ensure alignment of technology initiatives with business goals.

Provide tier 1-2 IT support across hardware, software, SaaS apps, and remote connectivity; administer identity and access management; maintain device fleet via MDM; build automation for lifecycle workflows; support SOC 2/ISO/HIPAA evidence and access reviews; document workflows; partner with People, Security, and Engineering on cross-functional projects.

Lead and manage a virtualization team operating mixed VMware and Nutanix environments. Ensure availability, performance, security, upgrades, migrations, automation, capacity planning, incident management, vendor relations, KPIs, and alignment with cloud and business objectives.