Top Tech Support Jobs in Atlanta, GA

Product Support Specialists assist clients with support inquiries, troubleshoot technical issues, and contribute to a knowledge base while providing excellent customer service. They collaborate with various departments and become experts on the Subsplash platform through continuous learning.

The Regional Support Specialist provides operational support for Lexmark customers by installing, maintaining, and repairing equipment. This role requires troubleshooting technical problems, delivering training to field service technicians, and supporting process improvement projects. Significant travel is required, along with a strong background in repairing Lexmark equipment and providing customer service.

Provide premium software support and services to Ensono mainframe clients relating to Mainframe and Distributed MQ systems. Fulfill customer service orders, provide primary support for reported problems, assist in customer migration services, execute disaster recovery tasks, adhere to change control procedures.

As a Technical Customer Support Representative, you will identify and resolve customer issues related to computer software and hardware, provide support through email, chat, and phone, and ensure proper documentation of the resolutions. You will stay updated on product and system information and collaborate with team members for efficient problem-solving.

The IT Support Specialist will assist team members with IT-related tasks, manage onboarding and offboarding, deploy hardware, maintain inventory of IT assets, and ensure security of endpoints, while providing training and support.