Top Customer Success Jobs
Monitor, maintain, and support systems and software to ensure stability and compliance to technology standards. Perform incident detection, resolution, and root cause analysis. Develop in-depth knowledge of supported systems and applications and lead application governance activities.
Handling new business and renewal rating transactions, reviewing business transactions for accuracy, gathering data for underwriting decisions, and providing support to underwriters.
The Client Support Representative at Luxury Presence will provide guidance, education, and solutions to clients in the real estate industry. They will assist clients with maintaining their online presence and resolving technical issues. The role requires empathy, quick-thinking, and an understanding of web development, real estate, and digital media. The successful candidate will have a background in Support or Client Success at a technology company.
Featured Jobs
Provide Satellite voice/data, landline, telephone, and secure voice troubleshooting/support to government agencies. Support crisis communications, monitor communications equipment, innovate best practices for monitoring systems, and provide VIP communications support. TS/SCI clearance required.
The Clinical Quality and Training Specialist will be responsible for implementing clinical training and quality processes, conducting audits, coaching team members, and providing reporting on performance.
Principal Clinical Quality Specialist working in an agile development team focusing on product quality. Responsibilities include ensuring high quality, clinically correct software, testing healthcare products, creating automated regression scripts, bug reporting, and identifying clinical safety issues.
Oversee a team of customer service representatives, train and mentor them for success, ensure quality customer experience, and drive team efficiency and effectiveness. Manage metrics, performance criteria, policies, and procedures to improve productivity and provide coaching for continuous improvement. Conduct meetings, coaching sessions, and performance reviews. Assist in hiring decisions and manage onboarding for new hires.
As a Customer Success Manager, Mid Market at Deputy, you will manage the success for a portfolio of high-growth mid-market customers by enabling them to achieve desired business outcomes and building strong relationships with the Deputy platform. Responsibilities include preventing churn, driving adoption, and advocating for customers internally to improve satisfaction.
The Compliance Support Specialist will provide support for escalated issues related to labor laws and fair work legislation. They will collect and interpret data, analyze results, and ensure compliance within Deputy's software. The role requires troubleshooting skills, attention to detail, and the ability to work efficiently with minimal supervision.
As an Engagement Specialist at Mainstay, you will implement features that help partners and end users on the Engagement Platform. Responsibilities include planning learner communications, analyzing platform performance, and supporting customer growth. Requires at least two years of higher-education experience and strong communication skills.
As a Customer Success Manager at Mainstay, you will play a critical role in driving growth, innovation, and expansion by managing partner relationships to ensure maximum value from products and services. Responsibilities include developing partnership strategies, managing relationships, tracking performance, and leading negotiations.
Full-time in-office entry-level customer support role interacting with existing customers to schedule work orders, research disputes, and solve customer account issues. Responsibilities include using tools and resources to review customer tickets, contacting customers, resolving equipment disputes, and answering account-related questions.
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