Top Customer Success Jobs in Tampa Bay, FL
The Manager of Customer Success Engineering will oversee a team, ensuring effective onboarding, technical implementation of the ArmorCode SaaS platform, and driving customer adoption. Responsibilities include managing customer relationships, proactively identifying issues, preparing reports, and collaborating with teams to enhance product offerings based on customer feedback.
The Specialist, Foreclose II manages foreclosure issues by ensuring compliance with investor guidelines and timelines, coordinating with internal and external parties, and preparing reports. They oversee the foreclosure process, document required actions, and maintain accurate records, while also providing support to staff and mentoring new employees.
The Customer Success Engineer at Halcyon will drive customer adoption of the adaptive security platform, coordinating onboarding, support, and retention efforts. Responsibilities include developing customer success plans, monitoring customer health, resolving technical issues, and maintaining communication to enhance client engagement and discover upsell opportunities.
The Customer Success Engineer will drive customer adoption, onboarding, support, and retention, ensuring clients achieve their business goals with the Halcyon platform. Responsibilities include developing customer success plans, monitoring customer health, providing technical support, and resolving complex issues while fostering strong relationships with enterprise clients.
The Lead Accessibility Training Specialist will deliver accessibility training on Section 508 compliance, develop training materials, facilitate virtual workshops, and contribute to accessibility testing of ICT products. They will analyze training effectiveness and collaborate with various teams to enhance training content.
The Lead Accessibility Audit Specialist will conduct and document Section 508 compliance audits for various ICT products, create detailed audit reports, and support government clients. The role involves using assistive technology tools, managing multiple audits, providing technical support, and ensuring compliance throughout the software development life cycle.
The Accessibility Training Specialist will conduct webinars and virtual training workshops on Section 508 compliance for documents and applications. Responsibilities include developing training materials, analyzing performance indicators, and collaborating on content development while ensuring compliance with relevant standards.
The Customer Success Manager at DuploCloud will oversee onboarding projects, ensuring customers adopt solutions effectively. The role requires strong technical knowledge of cloud technologies, project management, and collaboration with customers and internal teams to enhance the customer experience and drive product adoption.
As a Technical Customer Support Representative, you will identify and resolve customer issues related to computer software and hardware, provide support through email, chat, and phone, and ensure proper documentation of the resolutions. You will stay updated on product and system information and collaborate with team members for efficient problem-solving.
Walnut is a fintech startup focused on increasing access to affordable healthcare by offering a point-of-sale lending platform that allows patients to make healthcare payments manageable through small monthly installments, with no fees.
As a Customer Success Manager, you will manage long-term relationships with customers, ensuring a seamless onboarding process, maintaining training sessions, and driving growth through strategic account plans. You will advocate for customers' needs by collaborating with various teams to resolve issues and propose improvements across the organization.
The Customer Success Manager at BuildOps will engage with customers to ensure they receive maximum value from the software. Responsibilities include developing success plans, monitoring customer satisfaction metrics, collaborating on support issues, and advocating for customer needs within the product team. The role requires travel to customer sites and aims for enhanced product adoption and retention.
BigID seeks individuals interested in joining its talent network, inviting potential candidates to share their background and how they can contribute to the company. The environment focuses on innovation, diversity, and teamwork, highlighting benefits such as equity participation and flexible work arrangements.
Top Companies in Tampa Bay, FL Hiring Customer Success Roles
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