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Top Customer Success Jobs in Tampa Bay, FL

16 Days AgoSaved
In-Office or Remote
Tampa Bay, FL
93K-149K Annually
Senior level
93K-149K Annually
Senior level
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
The Enterprise Customer Success Manager will build relationships with customers, drive adoption of Workiva's solutions, and ensure successful implementation and satisfaction, while managing internal team collaborations.
12 Days AgoSaved
Remote
Tampa Bay, FL
Senior level
Senior level
Fintech • Software
Lead and scale the Customer Success & Implementation organization, ensuring technical delivery, partner satisfaction, and operational excellence. Collaborate with Sales, Support, and Engineering to enhance conversion and retention by optimizing partner onboarding and experience.
Top Skills: Customer SuccessPaymentsSaaSSolution EngineeringTechnical Implementation
19 Days AgoSaved
Remote
Tampa Bay, FL
150K-235K
Senior level
150K-235K
Senior level
Security • Software • Cybersecurity • Automation
Lead strategic relationships with enterprise customers, guiding them through compliance frameworks and ensuring measurable success. Drive outcomes by developing plans, tracking KPIs, and promoting customer growth.
Top Skills: CatalystJIRASalesforceSigma
19 Days AgoSaved
Remote
Tampa Bay, FL
20-20
Internship
20-20
Internship
Artificial Intelligence • Cloud • Fintech • Professional Services • Software • Analytics • Financial Services
Support customer success initiatives by creating and implementing documents, collaborating with teams, and providing exceptional customer service while ensuring accuracy with XBRL tagging.
Top Skills: ExcelGoogle DocsWdeskWordXbrl
19 Days AgoSaved
Easy Apply
Remote
Tampa Bay, FL
Easy Apply
88K-189K Annually
Mid level
88K-189K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
Reposted 19 Days AgoSaved
Remote or Hybrid
Tampa Bay, FL
22-23
Junior
22-23
Junior
Healthtech • Social Impact • Software
As a Specialist I, Client Success, you will engage clients, assist with appointments, document interactions, and collaborate with internal teams to enhance client experience.
Top Skills: Intercom
YesterdaySaved
In-Office
Tampa Bay, FL
61K-65K Annually
Entry level
61K-65K Annually
Entry level
Healthtech
The Account Manager will ensure client success by managing relationships, addressing issues, and coordinating resources to achieve business outcomes with Inovalon products.
Top Skills: GainsightMS OfficePower BISalesforceServicenow
2 Days AgoSaved
In-Office
Tampa Bay, FL
190K-269K Annually
Senior level
190K-269K Annually
Senior level
Information Technology • Software
Lead a global Customer Success team to enhance client satisfaction, retention, and product adoption in healthcare sectors. Drive strategies, analyze feedback, and manage team performance.
Top Skills: Customer Success ToolsSaaSTechnology
Reposted 21 Days AgoSaved
Remote or Hybrid
Tampa Bay, FL
Mid level
Mid level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.
Top Skills: ExcelPower BISalesforce
22 Days AgoSaved
Easy Apply
Remote
Tampa Bay, FL
Easy Apply
88K-140K
Mid level
88K-140K
Mid level
Big Data • Fintech • Mobile • Payments • Financial Services
As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.
Top Skills: MS OfficeSalesforce
4 Days AgoSaved
In-Office
Tampa Bay, FL
Mid level
Mid level
Software
The Customer Success Manager drives customer post-sale activities, ensuring maximum value from purchases, fostering relationships, and leading adoption programs to enhance customer retention and loyalty.
Top Skills: Customer Success TechnologiesMicrosoft 365Sfa Systems
23 Days AgoSaved
Easy Apply
Remote
Tampa Bay, FL
Easy Apply
Internship
Internship
Information Technology • Security • Software • Cybersecurity
As a Client Success Intern, you will support onboarding sessions, assist with educational guide development, and engage with cybersecurity teams for client protection.
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24 Days AgoSaved
Easy Apply
Remote
Tampa Bay, FL
Easy Apply
140K-170K
Senior level
140K-170K
Senior level
Healthtech • Software • Telehealth
The Senior Data Analyst will lead churn analysis and customer success metrics, providing insights to improve retention strategies and customer satisfaction. Responsibilities include conducting deep-dive analyses, working with cross-functional teams, and developing predictive frameworks.
Top Skills: AWSLookerPythonRSisenseSnowflakeSQLTableau
Reposted 24 Days AgoSaved
Remote or Hybrid
Tampa Bay, FL
Mid level
Mid level
Professional Services • Software
The Customer Success Manager advocates for customer satisfaction, drives adoption, builds relationships, identifies growth opportunities, and conducts reviews to enhance customer success.
Top Skills: Ai ToolsSaaS
Reposted 6 Days AgoSaved
In-Office
Tampa Bay, FL
Senior level
Senior level
Fintech • Financial Services
The Client Success Manager will manage enterprise accounts, ensuring smooth installations, providing support, and cultivating relationships with key stakeholders for long-term growth.
Top Skills: Hardware PlatformsInformation TechnologyPayments
25 Days AgoSaved
Remote
Tampa Bay, FL
75K-85K Annually
Mid level
75K-85K Annually
Mid level
Artificial Intelligence • Computer Vision • HR Tech • Machine Learning • Software
The role involves managing customer onboarding, ensuring satisfaction, consulting on needs, creating reports, and collaborating with internal teams.
Top Skills: ConfluenceJIRAMonday.ComPendoSalesforceSlack
Reposted 7 Days AgoSaved
In-Office
Tampa Bay, FL
Junior
Junior
Security • Software • Cybersecurity
The Customer Success Manager is responsible for managing customer relationships, driving product adoption, ensuring satisfaction, and identifying growth opportunities for customers in the SMB segment.
Top Skills: GmailGoogle DocsExcelMicrosoft WordSalesforce
Reposted 2 Hours AgoSaved
Remote
Tampa Bay, FL
Junior
Junior
Information Technology • Internet of Things
The Customer Success Manager will bridge client needs with technology, ensuring clients utilize the platform effectively while maintaining strong relationships and providing insights to enhance services and products.
Top Skills: Digital Marketing
Reposted YesterdaySaved
In-Office or Remote
Tampa Bay, FL
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Enterprise Customer Success Manager will prioritize customer success strategies, manage relationships, and drive product adoption and renewals for Writer's enterprise clients.
Top Skills: B2B SaasContent MarketingTechnical WritingUx
Reposted 22 Days AgoSaved
Remote
Tampa Bay, FL
Senior level
Senior level
AdTech
As an Engagement Manager, Pricing, you'll lead client projects by analyzing pricing strategies, providing insights, and implementing solutions to optimize revenue growth.
Top Skills: Customer SuccessDynamic Pricing ModelsMarketingPricing StrategyRevenue OperationsSales Strategy
23 Days AgoSaved
Remote or Hybrid
Tampa Bay, FL
205K-391K Annually
Expert/Leader
205K-391K Annually
Expert/Leader
Artificial Intelligence • Cloud • Events • Productivity • Software • Business Intelligence • Conversational AI
The VP of Customer Success will lead the global CSM organization, ensuring customer adoption, satisfaction, renewals, and strategic growth across the customer lifecycle.
Top Skills: AICustomer SuccessSaaS
23 Days AgoSaved
Remote
Tampa Bay, FL
Senior level
Senior level
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills: AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
39 Minutes AgoSaved
Remote
Tampa Bay, FL
160K-180K Annually
Senior level
160K-180K Annually
Senior level
Information Technology
The Enterprise Customer Success Manager will enhance client relationships, manage onboarding and implementation, drive satisfaction, retention, and growth across a portfolio of enterprise customers.
2 Hours AgoSaved
Remote
Tampa Bay, FL
Mid level
Mid level
Automotive
As a Customer Success Manager, you'll manage relationships with 40-60 automotive repair businesses, focusing on retention, expansion, and driving customer success through engagement and training.
Top Skills: B2B SaasShop Management System
2 Hours AgoSaved
Remote
Tampa Bay, FL
Mid level
Mid level
Automotive
As a Customer Success Manager (CSM), you'll support SMB customers, enhance their engagement, lead trainings, and ensure seamless experiences across departments.
Top Skills: CRMCustomer Success PlatformsMarketing Automation
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