Top Senior Operations Jobs in San Diego, CA

Lead Athene's New Business Operations including processing, suitability, and hybrid contact center. Drive operational excellence via process optimization, analytics, automation, cross-functional partnership, compliance, and people leadership to improve producer and policyholder experience and support growth.

Lead and scale company operations across onboarding, payroll, workspace, recruiting, finance/compliance, culture/events, branding, and strategic initiatives. Build systems, run hiring processes, manage AP/AR and forecasting, plan offsites and marketing materials, and drive cross-functional growth projects while partnering with founders and leadership.

Provide PRISM contract writing system administration and Tier 1 user support, deliver training and onboarding, produce recurring and ad hoc acquisition reports using PRISM and Delphi/FPDS data, maintain acquisition record integrity, and support FPDS reconciliation to ensure compliance and operational readiness.

Own end-to-end launch and stabilization of Ambient EHR integrations across enterprise clients. Triage production integration issues, diagnose root causes across product/configuration/client environments, route and drive fixes, build dashboards and health metrics, and codify runbooks and escalation workflows. Coordinate cross-functional stakeholders including Engineering, Implementation, Customer Success, and client IT to meet SLAs and provide executive reporting.

Supervise daily telecommunications team operations supporting the Contact Center and enterprise phone systems. Provide PBX/VoIP backup, troubleshoot issues, coordinate vendors, support system rollouts and testing, develop training materials, train staff, participate in on-call rotation, and assign tasks in the manager's absence to maintain reliable telecom services across clinics.

Provide advanced operations and ERP support across business units: perform complex ERP data entry, resolve non-routine discrepancies, manage records, contract stewardship, document control and closeout, mentor junior OSS staff, support SOP development, and serve as subject-matter expert for process improvement.

Manage day-to-day surveillance operations across California and nationwide: plan, assign, monitor, and close investigations; support investigators, vendors, sales, and clients; ensure case readiness, quality, compliance, and timely reporting; coach and hire staff; improve workflows and AI-enabled processes; act as Director when needed.

Serve as a hands-on BizOps leader partnering with the CEO and CFO to drive high-impact initiatives. Build data pipelines, run deep analyses on creator and reader economics, inform product and monetization decisions, conduct market and competitive research, design KPI and operational cadence, and lead a small team while executing frontline analytics and implementation.

Lead and grow a Payment Operations team supporting ACH, RTP, domestic and international wires, and checks. Build scalable desks, processes, controls, tooling, and AI-enabled workflows; manage exceptions, investigations, returns, and partner requirements; define metrics, partner cross-functionally, and ensure reliable, compliant money movement at increasing volume.

Lead daily flight test operations and Ground Test Operator team, ensure site readiness and safe test execution, coordinate cross-functional test campaigns, improve procedures and throughput, and act as Site Lead when needed.

Manage day-to-day letter operations for SMS Recovery, ensuring compliance with federal, state, and investor requirements. Develop and revise letters, coordinate with Compliance, Print Production, IT and Recovery Management, support loan servicing transfers, manage bulk print processes, and drive process improvements and campaign letter deployments.

Manage day-to-day health and continuous improvement of Cornell's enterprise Salesforce ecosystem. Lead a team supporting multiple Salesforce orgs and Marketing Cloud, oversee sprint planning, production support, integrations, data integrity, security, compliance (FERPA/HIPAA), and platform enhancements. Drive operational best practices, service delivery, stakeholder collaboration, and Agile change management to align platform capabilities with institutional priorities.

Lead and manage one or more fraud operations teams (vendors or inter-affiliates) to minimize fraud losses. Oversee portfolio decisions using risk/reward and customer-centric approaches, implement detection strategies, monitor operational objectives, manage budgets and resources, participate in change management, ensure compliance with laws and policies, and escalate control issues while supervising team performance.

Lead global trade support and securities lending operations across equities, fixed income, and options. Oversee options expiration events, operational risk frameworks, client relationships, workforce planning, process improvements, and cross-functional initiatives to drive efficiency, compliance, and business growth.

Lead Global Trade Support Operations across Equity, Fixed Income, and Options. Manage daily options expiration processing, operational exceptions, client relationships, KPIs, staffing and resource allocation. Drive operational risk controls, regulatory compliance, WSPs, continuity planning, process improvements and technology-enabled automation across a global team.

Lead and optimize operational processes for Casualty underwriting profit centers. Oversee workflows, SOPs, KPIs, quality assurance, resource allocation, and regulatory compliance. Drive automation and process-improvement projects with IT and vendors, provide analysis and reporting to leadership, support staff development, and partner with finance and underwriters to improve efficiency, accuracy, and profitability.

Leads site and field operations for specialty industrial maintenance services, including staffing, training, mobilization, customer relationships, safety compliance, budgeting, forecasting, cost control, and performance improvement. Oversees multidisciplinary teams and services such as bolting, induction heating, rotor repair, and field machining while maintaining safe, high-quality, profitable delivery.

Manage operations across two scrap metal recycling facilities, including staffing, training, customer transactions, scrap grading and pricing, safety and environmental compliance, maintenance, budgeting, reporting, equipment operation, and profitability. Lead ferrous and non-ferrous departments while maintaining strong relationships with employees, vendors, and customers.

Manage daily operations across multiple projects, crews, locations, or high-value accounts. Supervise staff, supplies, production, quality, performance metrics, schedules, billing, documentation, safety compliance, and HR policy adherence. The role requires independent decision-making, strong organization, multitasking, and proficiency with Microsoft Office.

Lead IT operations and business systems strategy, governance, and execution for a growing company. Oversee enterprise systems (ERP/HRIS/CRM), integrations (EDI/3PL), infrastructure, security/compliance (SOC2, GDPR, CCPA), vendor/MSP management, data governance, business continuity, budgeting, and cross-functional projects while driving adoption of AI tools and improving service delivery.

Lead and develop a high-performing team while ensuring compliance, improving financial performance (billing, denials, collections), recruiting and retaining staff, using data to drive staffing and operational decisions, setting KPIs, and fostering continuous improvement and professional communication.

Lead and develop a people-focused operations team, ensure regulatory and contractual compliance, improve financial performance (billing, denials, collections), drive recruitment and retention, use data and KPIs to guide operational and staffing decisions, and promote continuous improvement and professional communication.

Lead corporate fundraising and advancement operations: cultivate and steward corporate donors, relaunch corporate membership, set fundraising strategy and goals, manage donor databases and reporting, oversee fund reconciliation, and supervise development staff.

Founding operations leader at a seed-stage startup: identify process and data gaps, own cross-functional projects (GTM, finance, product, people), partner with founders on budgeting and runway, manage customer onboarding and relationships, and handle legal, compliance, payments, and vendor management while driving operational execution and analysis.

Oversee daily broadcast operations for Tennis Channel's linear network and FAST channels: manage playlist automation, schedule and route content to air servers, monitor on-air signal and closed captioning, ingest/segment files, run commercial breaks when needed, troubleshoot signal issues, liaise with signal providers/affiliates, and train new hires.