Head of P&S and Options BPO Operations (Hybrid)

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you’re passionate about developing your career, while helping others along the way, come join the Broadridge team.

The Vice President, Global Trade Support Operations is responsible for leading the firm’s global trade support and securities lending operations, ensuring the timely, accurate, and efficient processing of domestic and international transactions across multiple asset classes. This role provides strategic oversight of operational risk, client service, process optimization, and business growth initiatives while driving operational excellence through technology and industry best practices.

• Provide strategic leadership and oversight of Global Trade Support Operations across Equity, Fixed Income, and Options markets, ensuring operational excellence and regulatory compliance.
• Direct and manage all daily, weekly, monthly, and special Options Expiration processing activities, including monthly Saturday expiration events, to ensure accurate and timely settlement.
• Oversee Global Securities Lending Operations for both domestic and international markets, maintaining efficient trade processing, inventory management, and client servicing.
• Develop, maintain, and enhance the Operational Risk Framework by implementing effective controls, monitoring key risk indicators, and ensuring adherence to internal policies and regulatory requirements.
• Build and maintain strong client relationships, serving as a trusted operational partner while identifying opportunities to expand services and enhance client satisfaction.
• Analyze workforce requirements, productivity metrics, and labor drivers to optimize resource allocation and implement operational best practices.
• Partner with business development teams to support new client opportunities, operational due diligence, and strategic growth initiatives.
• Drive continuous process improvement by identifying operational efficiencies through technology, automation, and the adoption of industry-leading practices.
• Collaborate with cross-functional teams, including Technology, Product Management, Compliance, Risk, and Client Service, to implement strategic initiatives and enhance operational performance.
• Establish performance metrics and reporting to measure operational effectiveness, service quality, and organizational performance while fostering a culture of continuous improvement.

• Extensive experience leading global trade support, securities operations, with experience managing P&S, Options and Stock Loan
• Deep knowledge of Equity, Fixed Income, Options, and Securities Lending operations.
• Strong understanding of operational risk management, regulatory requirements, and industry best practices.
• Proven leadership experience managing global operations and developing high-performing teams.
• Demonstrated ability to improve operational efficiency through technology, automation, and process redesign.
• Excellent client relationship management, communication, and stakeholder engagement skills.
• Strong analytical, strategic planning, and problem-solving capabilities with a focus on operational excellence and business growth.

#LI-LR

Compensation Range: The salary range for this position is between $200k-$225k. Broadridge considers various factors when evaluating a candidate's final salary including, but not limited to, relevant experience, skills, and education.
Bonus Eligibility: Bonus Eligible
Benefits Information: Please visit www.broadridgebenefits.com for more information on our comprehensive benefit offerings

We are dedicated to fostering a collaborative, engaging, and inclusive environment and are committed to providing a workplace that empowers associates to be authentic and bring their best to work. We believe that associates do their best when they feel safe, understood, and valued, and we work diligently and collaboratively to ensure Broadridge is a company—and ultimately a community—that recognizes and celebrates everyone’s unique perspective.

Use of AI in Hiring 

As part of the recruiting process, Broadridge may use technology, including artificial intelligence (AI)-based tools, to help review and evaluate applications. These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Please note that honesty and transparency are critical to our hiring process. Any attempt to falsify, misrepresent, or disguise information in an application, resume, assessment, or interview will result in disqualification from consideration.

US applicants: Click here to view the EEOC "Know Your Rights" poster.

Disability Assistance

We recognize that ensuring our long-term success means creating an environment where everyone is welcome, where everyone's strengths are valued, and where everyone can perform at their best. Broadridge provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including sexual orientation, gender identity or expression, and pregnancy), marital status, national origin, ethnic origin, age, disability, genetic information, military or veteran status, and other protected characteristics protected by applicable federal, state, or local laws. 

If you need assistance or would like to request reasonable accommodations during the application and/or hiring process, please contact us at 888-237-7769 or by sending an email to [email protected].