Top Senior Operations Jobs in San Diego, CA

Processes new policies, renewals, endorsements, and cancellations; enters and validates insurance data; resolves system errors; prepares policy documents, certificates, and reports; adjusts billing status; and identifies process improvements. The role requires insurance operations experience, knowledge of excess and primary lines, strong analytical and organizational skills, and may provide guidance to junior employees. It is primarily on-site in Downtown Los Angeles.

Oversee branch and business operations by managing safety, training, standard operating procedures, KPIs, fleet and labor utilization, inventory, deliveries, and customer satisfaction. Lead operational assessments, continuous improvement, capacity planning, and strategic initiatives while coordinating with branch, regional, corporate, executive, and field leadership. Ensure safe, timely, cost-effective, and high-quality service delivery.

Leads operational readiness and day-to-day production support for a mission-critical platform. Coordinates incident, problem, change, release, escalation, deployment, monitoring, and post-release activities across operations, engineering, security, DevSecOps, and support teams. Defines operational metrics, SLAs, runbooks, dashboards, and documentation; drives root-cause analysis and continuous improvement; communicates operational status and risks to stakeholders; and ensures compliance with security, continuity, and federal reporting requirements.

Provides executive oversight of entertainment-focused system operations within a PEO environment. Leads support and system expert teams, manages escalations, testing, documentation, training, service levels, and operational risk. Partners with Technology, Product, Compliance, Legal, Client Services, and vendors to ensure reliable payroll, timekeeping, onboarding, and workforce management systems supporting complex entertainment workforce requirements.

Leads global fundraising strategy and development operations for a distributed nonprofit team. Responsibilities include prioritizing the funding pipeline, coordinating multi-country proposals, managing team capacity and performance, standardizing processes and collateral, overseeing CRM data quality, and producing leadership dashboards and reports. The role translates funder and field intelligence into strategy, supports country and program teams, and partners with senior leadership to improve fundraising effectiveness.

Lead operational workflows for EBT and prepaid debit cardholder servicing. Manage vendor performance, incident/problem management, SLAs, settlement processes, and operational documentation. Partner cross-functionally with product, technology, risk, and clients to drive service improvements and ensure regulatory and financial controls.

Develop and operate business intelligence and AI-agent solutions for strategic decision-making. Own KPIs, dashboards, reports, data models, and ad hoc analyses; translate ambiguous business questions into recommendations; identify automation opportunities; validate data quality; and monitor and improve deployed agents. Partner with leadership and cross-functional teams across Operations, Finance, Product, Marketing, and Data Engineering while documenting capabilities and enabling responsible adoption.

Manages internal operations for CHEST’s Business Development Division, including contract processing, budget development and tracking, funded-program reporting, milestone monitoring, supporter communications, marketing materials, recognition compliance, Annual Meeting program execution, and centralized pipeline and performance tracking. Coordinates across Finance, Legal, Marketing, project management, and business development stakeholders while identifying risks, resolving operational issues, and supporting program renewals and expansions.

Leads sales strategy and revenue operations by supporting GTM planning, territory and capacity design, quota setting, forecasting, commission calculations, workflow automation, and executive decision-making. Partners with sales, finance, and business operations leaders to build scalable systems, processes, analytics, and tools. The role requires strong Excel and SQL skills, project management, executive communication, and in-person work in San Francisco.

Leads day-to-day operations for the Workforce & Strategic Partnerships division, supervising senior leaders across workforce development, community education, and corporate training. Responsibilities include financial modeling, P&L and performance analysis, budgeting, forecasting, enrollment and utilization optimization, revenue growth, business-case development, executive reporting, facilities planning, process improvement, and translating divisional strategy into accountable operational execution.

Lead day-to-day operations as the Founder’s execution partner, translating priorities into plans, systems, workflows, KPIs, and accountability structures. Build and develop teams, oversee recruiting and employee development, maintain visibility across production, manage budgets and forecasting, coordinate vendors and advisers, and support new business and revenue initiatives. The role is responsible for scalable organizational growth while reducing the Founder’s operational involvement.

Owns process governance and operational infrastructure for customer engagement across the product lifecycle. The role develops standards, coaches product owners, manages exceptions, establishes responsible AI and automation practices, and uses analytics to improve engagement outcomes. It also provides executive reporting, translates complex stakeholder needs into actionable guidance, and leads cross-functional process improvements within a healthcare product operations environment.

Processes new policies, complex renewals, endorsements, and cancellations; enters and validates insurance data; resolves system errors; prepares policy documents and certificates; updates reports and billing statuses; and identifies process improvements. The role requires strong insurance operations knowledge, analytical and organizational skills, familiarity with excess and primary lines, and the ability to provide guidance to junior staff. It is primarily on-site in downtown Los Angeles, with one remote day weekly.

Manages Academic Affairs budgets, financial transactions, cost centers, research accounts, and discrepancy resolution. Provides operational and policy support, coordinates staff training, recruitment, temporary coverage, and onboarding, and co-supervises Accounting Specialists. Partners with Finance, Human Resources, ITS, Labor Relations, and academic departments on staffing, procurement, and administrative matters.

Build and own IntegriChain’s legal operations function, including CLM and GRC platform selection, implementation, administration, and adoption. Design contract, policy, privacy, compliance, and training processes; create playbooks and reporting dashboards; support DSAR tracking, data mapping, customer diligence, contract administration, corporate records, outside counsel coordination, and cross-functional projects. Establish legal operations metrics and scalable systems for a growing life sciences technology company.

Manage daily imaging operations, optimize workflow and capacity planning, maintain imaging equipment and DR processes, support and train staff, coordinate chain-of-custody/security, and represent the branch on DMS operations and implementation calls.

Leads Wabash’s Customer Experience team within Commercial Operations, focusing on people development, customer outcomes, process discipline, standard work, digital adoption, escalation management, and cross-functional execution. The role uses customer and operational data to identify improvements, strengthens communication and quote-to-cash processes, establishes performance routines, and guides teams through transformation. Success includes improved responsiveness, reduced recurring issues and handoff gaps, stronger tool adoption, and increased stakeholder confidence.

Oversee operational excellence across a designated region and multiple District Operations Managers. Drive strategic initiatives, KPIs, sales performance, process improvements, associate development, change management, safety compliance, and operational transformations. Support mergers and acquisitions through due diligence and market analysis, partner with sales and corporate teams, and maintain consistent operational standards. The role involves managing subordinate leaders and requires overnight travel more than 50% of the time.

Administers and architects enterprise endpoint environments using Windows 11, SCCM/MECM, Intune, Autopilot, PowerShell, Entra, and AVD. Designs endpoint lifecycle, deployment, Group Policy, compliance, patching, vulnerability remediation, and zero-touch deployment solutions. Provides Tier 3 escalation support, develops application packages and automation scripts, evaluates technologies, partners with infrastructure architects, monitors compliance metrics, and maintains documentation and knowledge bases.

Leads Wabash’s Customer Experience team within Commercial Operations. Responsibilities include developing people, improving customer responsiveness and escalation management, establishing standard work and performance routines, driving digital tool adoption, using operational data to identify improvements, and partnering cross-functionally to strengthen customer outcomes, sales efficiency, and scalable execution.

Manage commercial real estate loan insurance servicing operations, including reviewing reports and client deliverables, processing premiums and transactions, maintaining servicing-system data, researching inquiries, analyzing insurance exceptions and coverage, ensuring compliance with loan terms and policies, and supporting client reporting. The role also involves communicating with borrowers, lenders, agents, brokers, auditors, and rating agencies; mentoring junior staff; improving processes; and meeting multiple deadlines with limited supervision.

Provides administrative and operational coordination for the People and Operations departments. Responsibilities include executive calendaring, meeting and Board committee support, communications management, project coordination, budget and expense tracking, office supply management, event planning, vendor coordination, and stakeholder inquiries. The role supports HR, Facilities, IT, and Security teams while maintaining confidentiality and ensuring efficient office workflows.

Own Gainbridge’s business operating system, including annual planning, operating cadences, OKR tracking, executive and board reporting, vendor management, business continuity, compliance workflows, knowledge management, and company-wide communications. Lead high-stakes cross-functional initiatives from scoping through delivery, establish project management norms, manage risks and dependencies, drive decisions to closure, and maintain documentation, meeting systems, and milestone calendars.

Leads the IT Operations team, including people management, service desk SLA performance, backlog prioritization, incident escalation, endpoint and identity operations, SaaS administration, vendor management, and operational reporting. The manager coaches staff, oversees IT projects, coordinates cross-functional escalations, drives process improvements, manages costs and renewals, and partners with leadership on team structure and hiring plans.

Processes and balances ACH transactions across settlement windows, manages returns, file exceptions, proof-of-authorization requests, and ACH/Zelle disputes. Conducts transaction research, reconciliations, regulatory compliance, customer support, stakeholder communications, and fraud recovery activities. Monitors processing systems, analyzes failures, documents exceptions, supports reporting, and contributes to process improvements and cross-training while adhering to NACHA, Regulation E, and bank procedures.