The Role
Provide advanced operations and ERP support across business units: perform complex ERP data entry, resolve non-routine discrepancies, manage records, contract stewardship, document control and closeout, mentor junior OSS staff, support SOP development, and serve as subject-matter expert for process improvement.
Summary Generated by Built In
Felix Construction has been building critical water and wastewater infrastructure since 1987, proudly serving the Phoenix and Dallas markets. We’ve kept the close, family-owned feel of our early days while earning the reputation and recognition of a leading general contractor.
Our projects are local, so you don’t live out of a suitcase — you live your life. This commitment to our team and values has earned us recognition as the #1 Top Workplace in Arizona and the #2 Top Workplace in the USA for midsize business in construction from USA Today/AZcentral.com.
And here’s what truly sets us apart: Felix is the only General Contractor in Arizona with in-house General Contracting, Electrical, and Industrial Controls UL508A-certified panel shop—all under one roof. We’ve grown into a $200M company with 400+ employee-owners by keeping it simple: work hard, work safe, and do it right.
We Build What Matters.
Felix Construction Company is seeking an Operations Support Specialist to provide advanced operations support across multiple business units, including ERP support, project records and data governance. Working under limited supervision, this role functions as a senior technical specialist, independently handling highly complex transactions, resolving escalated issues, and supporting consistency in processes and data accuracy.
What You'll Do
- Performs advanced ERP data entry for complex projects
- Resolves non-routine discrepancies
- Reviews OSS I and II work for accuracy
- Maintains records and documentation
- Manages contract review and stewardship
- Resolution of complex document control and closeout issues
- Mentors OSS I and II
- Supports SOP development
- Serves as the primary subject matter expert within the assigned specialty area, providing advanced
troubleshooting, issue resolution, technical guidance, and recommendations for process improvement
Who You Are
- Organized, detail oriented team member with ability to work independently and exercise sounds judgement.
- Ability to read and interpret general business documents such as contracts, job data entry and ERP input instructions
- Strong communication skills and a demonstrated ability to take direction, then take ownership
- Trustworthy, dependable, and able to consistently follow through
- Self-starter mentality; comfortable operating with limited oversight
Why Join Felix Construction
Felix Construction is more than a company—we are an employer and contractor of choice with the leadership and infrastructure to sustainably execute on our growth and deliver on our brand promise. We provide the tools, support, and environment where talented individuals grow while delivering projects communities depend on. Don’t just find a job—build a future with Felix Construction. We offer:
Become an Owner, Not Just an Employee:
As a 100% employee-owned company, our success is your success. Our ESOP program is the foundation of our culture, fostering a unique environment of shared accountability, commitment, and reward.
Discretionary annual bonus program
401k with 6% employer match
Rich benefits package with substantial employer contribution
Generous Time Off Policy (PTO)
8 paid company holidays
Professional development programs, team activities, and organized volunteer initiatives
Skills Required
- Advanced ERP data entry and ERP support experience
- Experience maintaining records, document control, and project closeout
- Ability to read and interpret contracts, business documents, and ERP input instructions
- Strong written and verbal communication skills
- Organized and detail oriented with ability to work independently and exercise sound judgment
- Trustworthy, dependable, and able to consistently follow through
- Experience mentoring or training junior staff
- Experience supporting SOP development and process improvement
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The Company
What We Do
Felix Construction Company is a full-service general engineering contractor and construction management company specializing in critical water and wastewater infrastructure across Arizona and Texas. Founded in 1987, the employee-owned firm provides integrated civil and electrical services, including the design and fabrication of custom control panels. Their expertise spans water production facilities, treatment plants, and pump stations for various public and private clients.
