Top Senior Operations Jobs in San Diego, CA

Lead and coach an operations team supporting investment advisor representatives; manage staffing, call/workflow queues, escalations, compliance reviews, process improvements, account application approval, and cross‑functional coordination to ensure service levels and operational efficiency.

Leads middle-office operations for complex corporate lending transactions, coordinating front- and back-office execution, workflow prioritization, data integrity, issue escalation, controls, audits, and reporting. Serves as a key contact for business lines and external stakeholders, interprets policies and syndicated credit agreements, resolves transaction issues, mentors team members, and drives cross-functional operational improvements.

Lead process management and workforce operations for contact center workforce. Manage teams, design process improvements, oversee short-term planning, scheduling, network health, data and systems modernization, and partner cross-functionally to deliver operational results.

Supports enterprise planning and strategy execution for Optum Life Sciences by managing operating rhythms, planning and reporting cycles, governance, KPI tracking, dashboards, executive materials, and cross-functional initiative visibility. The role coordinates stakeholders across strategy, product, technology, data, commercial, finance, and operations; identifies risks and dependencies; improves accountability and execution; and uses approved AI tools to streamline planning and reporting.

Own the data architecture and strategic planning powering Sales. Build AI-driven territory, lead-scoring, forecasting, pricing, attribution, and pipeline models; redesign Salesforce structures and funnel stages; conduct market and scenario analyses; and lead cross-functional initiatives improving sales productivity, process efficiency, and executive decision-making.

Leads securities operations within brokerage tax, overseeing tax reporting, withholding, filings, notices, production, risk management, compliance, and service delivery. Manages teams, staffing, budgets, performance, policies, controls, audits, and regulatory readiness. Drives process improvement, automation, scalability, strategic initiatives, and issue resolution while coaching employees, developing talent, collaborating with stakeholders and vendors, and ensuring operational objectives are achieved.

Leads multi-site event operations and venue technology support for executive meetings, town halls, hybrid events, earnings calls, board meetings, and enterprise broadcasts. Manages event technology professionals, operational readiness, production workflows, staffing, escalations, service quality, runbooks, training, metrics, and continuous improvement. Coordinates with multimedia engineering, networking, collaboration, vendors, workplace services, communications, and technology teams to deliver reliable, high-quality event experiences.

Leads the firm's derivatives operations function, overseeing futures, options, clearing, allocations, physical delivery, lifecycle events, exceptions, and operational controls. Manages and develops teams, ensures regulatory compliance and risk mitigation, drives automation and process improvements, analyzes performance metrics, leads technology and organizational change, and collaborates with clients, risk, compliance, technology, exchanges, and clearing organizations.

Leads business operations and performance analytics for GM’s Digital Retail Platform. Responsibilities include operational planning, stakeholder meetings, platform metrics, reporting, testing, research, continuous improvement, communications, and dealer and brand engagement. The role drives platform utilization, customer and dealer experience, operational excellence, and strategic business results across GM brands.

Build and maintain revenue reporting, forecasting, dashboards, and KPI infrastructure for sales and success teams. Administer and improve the CRM and sales technology stack, support quota and compensation administration, improve lead routing and pipeline hygiene, run deal desk reviews, and partner with Finance, Sales, Success, and Marketing. The role identifies operational gaps, drives process improvements, and helps leadership maintain a predictable, data-driven go-to-market engine.

Owns commercial KPI production, competitive intelligence resources, reporting cycles, and enablement infrastructure for Headway’s payer partnerships organization. The role drives strategic and operational workstreams, coordinates commercial reporting, supports team scaling, and applies AI tools critically to produce reliable recommendations. Success requires strong operational execution, resourcefulness, analytical problem-solving, and comfort working in ambiguity within a digital health environment.

Own renewal strategy and operations by translating retention metrics into executive insights, designing forecasting, quoting, and renewal workflows, building governance frameworks and playbooks, improving CRM and renewal-system data quality, and leading cross-functional initiatives with Sales, Finance, Deal Desk, Product, IT, Legal, Customer Success, BI, and RevOps.

Manages business operations through reporting, data analysis, budgeting, forecasting, variance analysis, procurement and payment oversight. Leads a team, maintains data integrity, develops reporting tools, consolidates data sources, improves processes, and communicates business requirements for system enhancements. Requires independent judgment, operational leadership, and a flexible schedule including nights and weekends.

Provides remote and in-person technical support for Windows and Mac laptops, mobile devices, passwords, software, and hardware. Resolves tickets, calls, chats, and service requests using remote access tools and ServiceNow, aiming for first-call resolution. Escalates issues as needed and trains or supports onboarding for new agents.

Provides complex administrative and operational support to the CEO’s office, including executive travel, meeting logistics, calendar assistance, correspondence, email prioritization, governance records, invoices, executive floor management, and stakeholder coordination. Uses AI and Microsoft 365 tools to improve workflows and communication. Requires discretion, flexibility for nonstandard hours, frequent onsite presence in New York City, and occasional offsite attendance.

Coordinates operational projects, reports, process improvements, compliance initiatives, system upgrades, and quality measures. Analyzes operational data, develops dashboards and ad hoc reports, reconciles MERS exceptions, identifies efficiency opportunities, and communicates recommendations to senior management. Partners with IT, vendors, risk and compliance teams, and business stakeholders while supporting reporting metrics, training, quality control, and strategic initiatives.

Lead end-to-end business strategy and operations for Chase Co-brand: set strategic vision, deliver executive communications, drive talent and culture, improve processes (including AI tools), manage controls/RCSA, ensure contract compliance, and partner cross-functionally to execute large-scale initiatives.

The Senior Manager, BDR Operations & Strategy will execute operational excellence and analytics for pipeline generation, enhance outbound processes, and improve data-driven decision-making across multiple departments.

Own the enrollment operating system and team, including funnel architecture, CRM and workflows, conversion analytics, dashboards, automation, partner handoffs, and continuous process improvement. Lead enrollment staff, optimize conversion rates, improve data and reporting, develop partner relationships, and collaborate with Marketing, Product, and Service to create efficient, empathetic caregiver enrollment experiences.

Own Energy CX’s revenue operating system, including HubSpot, revenue technology, data quality, forecasting, pipeline intelligence, capacity planning, metrics, quota tracking, and compensation administration. Build reliable reporting and forecasting infrastructure, diagnose pipeline and conversion issues, maintain CRM governance, and partner with engineering on data pipelines connecting HubSpot with billing and analytics tools.

Lead strategic and operational initiatives across Nourish, from problem framing through execution and measurement. Responsibilities include designing operating models, improving systems, analyzing business metrics, identifying growth opportunities, developing recommendations, and collaborating cross-functionally to deliver organizational priorities. The role may support corporate, growth, care, commercial, revenue, provider, or network strategy teams and requires strong analytical, communication, organizational, and project management skills.

Lead and execute compliance and operational risk testing: design and run control tests, identify coverage gaps, drive remediation, coordinate cross-functional stakeholders, and improve control evaluation methods to ensure regulatory and firm risk alignment.

Lead high-impact strategic operational initiatives end-to-end for Specialty Travel & Events. Diagnose complex system-level bottlenecks, design scalable cross-functional processes, analyze data (Excel/SQL) to inform executive recommendations, manage change and execution, and align teams to unblock technical and operational roadblocks to drive growth and stability.

Lead a team of Project Operations Managers in delivering customer solutions, driving process improvements, and managing global project initiatives while ensuring efficient implementation of Adyen's services.

Seeking a Revenue Operations Leader to optimize go-to-market strategy across Marketing, Sales, and Customer Success, manage data analytics and forecasting, and ensure operational excellence.