Top Senior Operations Jobs in San Diego, CA

Manages operational health for travel insurance supply partners, leads business reviews, resolves technical and compliance issues, oversees financial reconciliation, analyzes performance metrics, and drives process improvements. The role develops SOPs, SLAs, dashboards, and actionable recommendations while coordinating across finance, product, technology, customer service, field operations, leadership, and external partners.

Own strategic Revenue Operations across forecasting, funnel analytics, GTM planning, sales operations, deal desk, pricing, commissions, data governance, and AI transformation. The role establishes reliable forecasting and unified revenue data, leads annual planning and reforecasts, manages commission systems and pricing operations, and drives AI-enabled workflows. Reporting to the COO, the director leads a distributed team and influences Marketing, Sales, Customer Success, Finance, Data, Systems, and AI teams.

Supports complex commercial banking operations, including remittance, cash research, ePay, dispositions, and special handling. Resolves escalated issues, interprets policies, provides subject matter expertise, assists colleagues, and recommends process improvements. The role requires accurate operational processing, customer support, data analysis, compliance adherence, and collaboration with managers and internal customers. It is hybrid but requires on-site work in Des Moines and may involve additional hours.

Supports complex lockbox payment operations and customer service initiatives. Researches missing or misapplied payments, resolves escalated issues using internal systems, interprets procedures, assists colleagues, and recommends process improvements. The role requires independent judgment, strong research and communication skills, attention to detail, compliance awareness, and flexibility to work according to workflow needs.

Leads business operations for AI Research, serving as strategic operating partner and chief of staff to the research head. Responsibilities include strategy execution, portfolio governance, executive reporting, financial and resource planning, conference engagement, infrastructure prioritization, responsible AI governance, and talent initiatives. The role aligns research priorities, investment, talent, and enterprise execution while partnering across technology, finance, legal, product, and business teams.

Leads a distributed remote dealer parts and service team, setting priorities, coaching employees, managing dealer coverage, and improving service performance, customer satisfaction, retention, and revenue. Uses operational and customer data to identify root causes, coordinate corrective actions, and standardize processes. Partners with regional leaders, warranty, engineering, training, and corporate teams while supporting dealer engagement, performance reporting, onboarding, and capability development. Requires travel to dealers and company locations.

Leads operational excellence across tooling, cost-to-serve modeling, KPI reporting, process redesign, and cross-functional execution. Partners with Engineering, Data, Finance, and operational leaders to improve efficiency, reduce costs, implement automation, establish performance reviews, support launches, and inform strategic decisions. The role also contributes to company planning, market evaluation, partnerships, and M&A diligence.

Own Help Desk service delivery operations, monitoring ticket queues, incidents, SLAs, service health, and operational trends. Coordinate major incident response, stakeholder communications, escalations, and remediation efforts across internal teams, vendors, and technology partners. Analyze recurring issues and performance data to identify root causes and improve service stability. Maintain dashboards, facilitate operational reviews, track corrective actions, and provide leadership with service performance, risk, and incident updates.

Owns and optimizes global Travel and Expense and corporate card programs. Responsibilities include corporate card lifecycle administration, SAP Concur configuration, travel vendor management, policy compliance, reconciliation, reporting, audit support, employee training, and leading a small operations team. The role partners with Finance, Procurement, Legal, and HR to improve workflows, manage vendors, monitor spend and compliance, and deliver strategic savings recommendations.

Owns the operating model for an internal product organization, improving intake, planning, documentation, communication, workflows, and stakeholder enablement. Partners with product, design, engineering, and business teams to reduce operational friction, build scalable tools and automations, measure adoption, and apply AI-enabled workflows to improve team effectiveness.

Lead derivatives and post-trade operations covering trade confirmation, settlement, collateral management, lifecycle events, and exception resolution. Manage operational risk, settlement failures, collateral disputes, and process discrepancies while collaborating with counterparties, custodians, brokers, and service providers. Use data analysis and metrics to improve controls, efficiency, automation, and scalability. Provide people leadership, process documentation, training, and stakeholder management.

Supports the General Counsel, Legal Leadership Team, CFO, and CEO’s Executive Assistant while managing Board of Directors logistics. Responsibilities include complex calendar and travel coordination, executive meetings, offsites, events, venues, hotels, vendors, contracts, budgets, virtual meeting arrangements, and confidential information. The role requires proactive problem-solving, strong relationships, process improvement, and regular in-office presence in Boston, with occasional evening or weekend support.

Provides on-site, end-to-end desktop, voice, and technology operations support for trading floors and investment banking teams. Responsibilities include troubleshooting hardware, software, virtual desktops, cloud telephony, and job failures; managing deployments, scripts, escalation procedures, risk controls, and vendor relationships; documenting issues and communicating status; and mentoring junior staff. The role requires rotating shifts, on-call availability, and work in a 24/7 environment.

Leads Trader Desktop and Voice Support across U.S. trading floors. Manages Systems Operations Engineers, service delivery, incident resolution, risk and compliance, workforce planning, resource allocation, and stakeholder partnerships. Drives operational efficiency, automation, process improvements, and adherence to SLAs. Oversees performance management, talent development, hiring, and support for critical desktop, voice, collaboration, operating system, application, and systems management technologies.

Coordinates operational and administrative support for an advanced technology team, including vendor relationships, software licensing, travel and expenses, budgeting, forecasting, Agile scrums, task tracking, and process documentation. Partners with the technology manager on recommendations and project status, translates complex technical work into compelling communications, and may create videos, animations, and collateral. Requires experience in engineering or technical organizations and strong organizational, communication, and financial coordination skills.

Own operational strategy and performance for enterprise banking and fintech partners. Drive volume retention, incident resolution, process optimization, data-driven business reviews, and partner success plans. Collaborate with account management, product, engineering, compliance, legal, and implementation teams to resolve recurring issues, improve payment performance, influence product roadmaps, and support scalable API and webhook integrations.

Leads global partner operations across 12 strategic service-provider partners, managing a team of four. Owns forecasting, pipeline health, prebuy and burndown programs, partner scorecards, MBO tracking, WorkSpan adoption, revenue assurance, and quarterly business reviews. Collaborates with finance, sales, regional leadership, and executives to resolve issues, improve partner performance, maintain governance, and support revenue growth.

Leads Product business operations planning, performance measurement, reporting, risk management, process improvement, stakeholder communications, executive presentations, and strategic or ad hoc initiatives. Develops operational metrics, identifies risks and efficiency opportunities, coordinates cross-functional improvements, and supports management and Board-level reporting. Requires consulting, business analysis, or project management experience, strong data interpretation, presentation, communication, relationship management, and Microsoft Suite skills.

Lead complex business operations analyses and cross-functional projects from scoping through operationalization. Build business models, assess financial impacts, develop forecasts, improve KPI reporting, and translate data into actionable insights for strategic decision-making. Collaborate with data engineering and data science teams while providing analytical support to Finance and executive leadership.

Leads strategy and operations for new business initiatives, including market studies, competitive analysis, business modeling, M&A evaluation, strategic partnerships, budgeting, forecasting, acquisition integration, and startup planning. Monitors KPIs, assesses risks and efficiencies, supports cross-functional execution, mentors team members, and presents data-driven recommendations to senior stakeholders.

Supports a core P&L through strategic initiatives, process improvements, customer experience enhancements, and business automation. Owns projects from recommendation through implementation, manages bottlenecks and escalations, evaluates vendors, negotiates with partners, collaborates with technical teams, and uses data to guide decisions. The role requires cross-functional relationship building, analytical problem-solving, communication, influence, and project execution skills.

Lead revenue operations strategy and execution, advising sales leaders and implementing the revenue operating model. Oversee territory planning, quota setting, forecasting, reporting, business intelligence, process optimization, and performance management. Partner cross-functionally to improve revenue effectiveness, standardize processes, and support data-driven decisions. Mentor Revenue Operations team members and contribute to applications, data, reporting, and change-management improvements.

Lead high-impact strategic operational initiatives end-to-end for Specialty Travel & Events. Diagnose complex system-level bottlenecks, design scalable cross-functional processes, analyze data (Excel/SQL) to inform executive recommendations, manage change and execution, and align teams to unblock technical and operational roadblocks to drive growth and stability.

Supports Boeing Distribution leadership by coordinating executive meetings, business reviews, presentations, operating rhythms, strategic plans, metrics, and cross-functional initiatives. The role organizes data, tracks commitments and actions, supports business-case development, advises leaders, and coaches less experienced personnel. It requires collaboration across organizations, executive communication, performance reporting, and proficiency with Microsoft 365 tools, with Power BI and Power Automate preferred.

Serves as business integrator for the Quality Leader, managing operating rhythms, meetings, metrics, executive presentations, risks, mitigation plans, projects, action tracking, and process improvements. Maintains and enhances business operating tools including OneNote, SharePoint, Teams, Outlook, and file shares. Coordinates cross-functional initiatives and supports performance reporting and strategic business goals.