Top Senior Operations Jobs in San Diego, CA

Lead end-to-end payments operational quality for booking ingestion, commission tracking, and advisor payouts. Build scalable processes and automation, partner with Finance, Product, and Engineering, run metrics and reporting, and manage a distributed team to ensure accurate, timely payouts and operational excellence.

Lead high-priority strategic and operational initiatives, build executive-facing business cases, manage hyperscaler relationships, partner with Finance/Product on performance analysis, and develop margin forecasting frameworks to drive scalable growth and informed decisions.

Lead and evolve IT Operations and service desk functions, build ITSM processes, oversee cloud and SaaS support, drive observability/automation, manage vendor and Grainger IT relationships, and coach a high-performing IT team.

Lead high-priority strategic and operational initiatives, build executive-facing business cases and scenario analyses, manage hyperscaler relationships, partner with Finance and Product to evaluate performance, and develop gross margin analyses and forecasting frameworks to drive decision-making.

Partner with North America Large Customer Sales leadership to drive revenue growth via strategic planning, pipeline forecasting, data-driven insights, and cross-functional project management. Build commercial strategies, embed metrics, improve sales workflows using AI and tooling, and deliver reporting and ad-hoc analyses to improve sales productivity and execution.

The Operations Program Manager oversees production program execution, ensuring timely delivery and budget adherence while addressing operational requirements and issues, and fostering team development.

Lead strategy and execution for Notion's Partner programs: build revenue and capacity models, run planning cadences, define systems and reporting, optimize partner processes, design incentives and tiering, and partner cross-functionally to scale ARR growth and improve partner experience.

Own and improve catalog data completeness, analyze gaps and root causes, champion AI and automation to increase quality and scale, partner with technical teams to drive systems improvements, create SOPs and governance, communicate insights to stakeholders, and mentor junior team members.

Lead the DCIM program for data center operations, manage vendor relationships, and drive continuous improvement for infrastructure performance.

Lead and optimize end-to-end creative operations for Brand, including intake, resourcing, capacity planning, Asana workflows, vendor and budget stewardship, and cross-team alignment to enable scalable, high-quality creative production across campaigns, events, video, and evergreen work.

Lead and develop a team of 8–10 field technicians to ensure quality customer service, safety compliance, fleet maintenance, training, on-site inspections, escalations resolution, and performance improvement. Coach technicians, support onboarding and ongoing training, work hands-on as needed, and manage vehicle maintenance and safety standards.

Lead a team to define, prioritize, and deliver mortgage servicing capabilities. Own BRDs, validate report logic, manage cross-functional initiatives, support UAT/implementation, drive process improvements, ensure regulatory and control compliance, and present status to senior leaders.

Lead resolution of complex technical escalations for the DV+ platform, analyze large datasets with SQL, apply AI tools to automate workflows, troubleshoot multi-system integrations and APIs, and coordinate cross-functional initiatives with Product, Engineering, and Account Management.

Manage technical escalations for the DV+ platform, analyze large datasets with SQL and Excel, leverage AI tools to automate workflows, troubleshoot complex integrations and APIs, and coordinate cross-functional teams to drive scalable operational solutions.

The Head of Mortgage Operations will lead Opendoor Home Loans, managing P&L, regulatory compliance, and scaling mortgage origination operations while ensuring operational excellence and exceptional borrower experience.

Oversee mortgage operations, including full P&L responsibility, regulatory compliance, team leadership, and mortgage origination processes. Drive business growth, manage key relationships, and ensure operational excellence.

Support post-booking operational health for Capital One Flights by monitoring queues and metrics, triaging escalations, investigating bugs, validating servicing features, maintaining playbooks, coordinating onboarding and launches, and partnering with cross-functional teams to drive automation, AI-assisted tooling, and continuous improvement of customer servicing workflows.

Support operational health and performance of Flights inventory and booking systems. Monitor bookability and metrics, assist bug triage and escalations, validate supplier integrations, maintain fare mapping and configurations, support NDC and connectivity initiatives, use dashboards and AI tools for investigations, and collaborate cross-functionally to improve inventory quality and customer experience.

Lead global workplace technology and end-user support strategy across desktop, field support, and TechBar. Drive automation, self-service, and ITSM improvements; govern KPIs/SLAs/CSAT; manage large, dispersed teams and contingent workers; oversee Microsoft 365 platforms, enterprise asset and mobility programs, vendor and financial stewardship; provide executive reporting and serve as senior escalation for critical issues.

Lead end-to-end dispute operations across marketplace, fulfillment, and lending: manage chargebacks, representment, buyer/seller adjudication, regulatory error-resolution, vendor relationships, and team performance. Optimize win-rates, meet network SLAs, maintain audit-ready records, and drive metrics and root-cause reductions with Product, Payments, and Fraud.

Lead and scale internal IT support, manage day-to-day ticketing and SLAs, improve processes, tooling, and automation, oversee identity/endpoint/security practices, build documentation and playbooks, and partner cross-functionally to align support with infrastructure and security strategy.

The Senior Director will optimize marketplace operations, manage incident lifecycles, and lead a team to drive growth and data reliability.

Lead and scale fraud operations across marketplace, packs, and lending. Own real-time decisioning, manual review, investigations, AML/KYC alert disposition, tooling and vendor management, metrics, and cross-team coordination to minimize fraud loss while preserving customer experience.

Drive enterprise growth by diagnosing high-leverage opportunities, owning end-to-end initiatives, and building repeatable systems, playbooks, and automation. Join a Client Strategy, Client Implementations, or Compliance team to scale integrations, deepen client relationships, or turn compliance into a competitive advantage.

The Manager will lead product discovery in eCommerce, managing teams to enhance the customer purchase journey through data-driven insights and cross-functional collaboration.