Top Senior Operations Jobs in San Diego, CA

Leads global credentialing, re-credentialing, onboarding, product enablement, data stewardship, and account-maintenance operations for B2B credit customers. Manages approximately 40–50 associates through people leaders, improves speed and compliance, monitors KPIs and productivity, strengthens controls, and drives process and technology improvements. Partners with Sales, Compliance, Legal, Support, and technology teams to resolve onboarding issues, improve customer outcomes, and communicate operational requirements.

Own the enterprise revenue operations engine across forecasting, pipeline inspection, process optimization, systems, reporting, sales enablement, and cross-functional GTM execution. Partner with sales leadership to improve segmentation, territory design, coverage, capacity planning, forecast accuracy, and enterprise deal performance. Build scalable workflows, dashboards, playbooks, and operating cadences for a high-growth B2B SaaS company.

Leads large-scale credit card servicing operations supporting 1,500–2,000 associates across multiple locations and channels. Owns customer experience, quality, productivity, efficiency, risk, compliance, and operational transformation. Partners with Product, Technology, and enterprise teams to simplify processes, drive automation, improve servicing outcomes, and manage regulatory risk. Builds inclusive leadership cultures, succession plans, and high-performing teams while delivering strategic initiatives and operational excellence in a highly regulated financial services environment.

Leads strategic partner operations for a major global systems integrator partnership. Owns forecasting, KPI frameworks, operating cadence, Pre-Buy governance, reconciliation, process and policy design, audit controls, sales escalation resolution, and partner enablement. Leads AI-driven automation to reduce manual work and improve reporting, forecasting, and data quality. Provides direction to partner operations analysts and partners cross-functionally with Sales, Finance, Legal, Deal Desk, Revenue Operations, and Compensation.

Leads Customer Success revenue operations, including renewal forecasting, retention and expansion planning, customer health analytics, capacity planning, performance management, reporting, and process optimization. Partners with Customer Success, Finance, Revenue Operations, IT, and other teams to standardize operating models, improve data accuracy, and drive revenue effectiveness across the post-sales organization.

Supports proposal management, earned value, milestones, program checkbooks, executive briefing packages, and business case development. Analyzes operational and financial metrics using data aggregation, mining, reporting, trend analysis, and variance explanations. Builds and improves reporting processes, develops executive presentations, validates metrics, and partners with finance, supply chain, operations, HR, quality, and business leaders to support data-driven decisions.

Leads North American go-to-market operations by operationalizing regional strategy, improving commercial processes and data hygiene, coordinating revenue operations initiatives, and partnering with leadership, analytics, marketing, sales, partnerships, and account management. The role identifies growth opportunities, drives process and system adoption, supports goal setting, facilitates business reviews, and aligns regional priorities with global revenue technology and GTM operations teams.

Own the launch and ongoing operations of ServiceNow’s Carahsoft distribution program across the US and Canada. Responsibilities include establishing operating frameworks, onboarding resellers, managing deal flow and revenue reporting, coordinating inventory, ensuring public-sector and commercial compliance, tracking KPIs, and resolving cross-functional issues. The role requires channel operations expertise, knowledge of US and Canadian procurement requirements, and regular travel to distributor and partner sites.

Own the execution of strategic Operations initiatives, including planning rhythms, reporting, accountability mechanisms, AI-powered workflows, and cross-functional programs. Partner with leadership and Technology, Finance, Accounting, and Customer Success teams to improve operational efficiency, coordinate dependencies, resolve bottlenecks, and scale operating systems. Use data, dashboards, and progress tracking to inform decisions, maintain visibility, and drive high-impact work to completion.

Leads global revenue operations, forecasting, sales compensation, planning, CPQ, deal desk, order management, pipeline governance, reporting, and partner operations. Owns forecast accuracy and operating cadence, drives automation and AI adoption, partners with Finance, Legal, Sales, Marketing, and executive leadership, and leads a global team. The onsite Palo Alto role requires extensive revenue operations experience, enterprise SaaS or AI experience, executive communication, and expertise with Salesforce and analytics tools.

Own Energy CX’s revenue operating system, including HubSpot, revenue technology, data quality, forecasting, pipeline intelligence, capacity planning, metrics, quota tracking, and compensation administration. Build reliable reporting and forecasting infrastructure, diagnose pipeline and conversion issues, maintain CRM governance, and partner with engineering on data pipelines connecting HubSpot with billing and analytics tools.

Manages reinsurance operations across the treaty lifecycle, coordinating Risk Financing with ERM, accounting, legal, tax, brokers, and reinsurers. Owns SOPs, process optimization, renewal preparation, data quality, governance, controls, reporting, audit support, and operational performance metrics. Leads workflow simplification, automation, continuous improvement, and responsible GenAI adoption while mentoring staff and influencing cross-functional partners.

Serves as a strategic partner to the President, leading cross-functional initiatives across finance, operations, and strategy. Analyzes complex information, builds decision-ready briefings and dashboards, prepares leadership and board materials, identifies business bottlenecks, and drives priority projects through execution. Requires strong financial modeling, analytical, communication, judgment, and prioritization skills.

Leads frontline IT operations and 24x7 command center teams, overseeing incident response, escalations, root cause analysis, service restoration, monitoring, and continuous improvement. Partners with IT, engineering, security, product, and business stakeholders to maintain technology stability and enterprise resilience. Establishes operational procedures, documentation, governance, major incident communications, and on-call models while developing team talent and managing technology vendors and spending.

Manage technical operations supporting critical applications, infrastructure, internal and external helpdesks, and major IT initiatives. Partner with DevOps and SecOps on cloud infrastructure, security, monitoring, logging, incident management, SLA compliance, and alerting. Establish operational metrics, staffing coverage, escalation processes, and reporting while leading and mentoring a high-performing team in a growing SaaS environment.

Leads the operating system for general practice, specialist, and emergency veterinary channels across a multi-site hospital network. Designs channel-specific playbooks and SOPs, translates central programs into field-ready tools, leads Lean and continuous-improvement initiatives, analyzes systemic underperformance, develops time and motion standards, and maintains hospital protocol and procedure development. The role improves consistency and operational effectiveness without owning direct field execution.

Lead strategic and operational initiatives from problem framing through execution and measurement. Design operating models, improve systems, analyze business metrics, identify growth opportunities, and deliver recommendations across cross-functional teams. The role requires strong analytical, communication, organizational, and project management skills in a fast-growing digital health company.

Owns a global portfolio of revenue and field operations initiatives across Sales, Customer Success, Marketing, Finance, Enablement, and Systems. Defines business cases, KPIs, rollout plans, adoption strategies, and post-launch measurement. Standardizes forecasting, pipeline inspection, QBRs, and operating cadences while improving conversion, productivity, forecast accuracy, retention, ARR, NRR, and GRR. Influences senior stakeholders without direct authority and uses field feedback and analysis to drive measurable change.

Processes banking items in accordance with bank policy and federal regulations, meets processing deadlines, coordinates with supporting departments, documents workflows, identifies trends and defects, recommends process improvements, and escalates issues appropriately. The role requires onsite attendance five days per week, with potential late-shift and weekend availability.

Processes cash disbursements, refunds, reconciliations, and account-related transactions across multiple systems. Researches and resolves bank account issues, supports escheatment activities, coordinates fund movement, and collaborates with partner teams. Independently manages assigned priorities while maintaining accuracy, timeliness, compliance, and strong customer service.

Processes cash disbursements, refunds, reconciliations, and escheatment activities across multiple systems. Researches and resolves account issues, coordinates fund movements, supports partner teams, and provides operational recommendations. The role requires accurate, timely work, independent prioritization, collaboration, customer service, and adherence to financial risk and compliance procedures. The position is hybrid in Des Moines or Charlotte and requires additional hours as needed.

Processes cash disbursements, refunds, reconciliations, and escheatment activities. Researches and resolves account issues across multiple systems, coordinates fund movement, and supports partner teams within Cash Management Operations. Independently manages assigned priorities, collaborates with colleagues, and provides operational recommendations while maintaining accuracy, timeliness, and compliance.

Own high-priority business initiatives from strategy through execution, including business analysis, roadmap development, KPI definition, implementation, and impact measurement. Lead a small team, partner with senior leadership, coordinate cross-functional execution, identify growth and efficiency opportunities, and build scalable operating processes. The role is based in New York City and requires working in person at least three days per week.

Lead ETF order-taking operations and manage end-to-end primary market creation and redemption orders. Validate instructions, resolve trade discrepancies, coordinate with authorized participants and internal teams, support settlement, perform reconciliations, manage exceptions, and escalate risks. Identify automation and process-improvement opportunities, partner with technology teams on risk reduction, and ensure compliance with AML/KYC and regulatory requirements.

Leads operational excellence for Ultimate Rewards redemption channels, including fraud and rewards misuse monitoring, control execution, incident response, governance, policy operationalization, benchmarking, and continuous improvement. Partners with Risk, Data & Analytics, Security, Product, Technology, and Servicing teams to translate insights into controls, improve customer journeys, and deliver procedures, playbooks, training, reporting, and change management across teams and regions.