Top Senior Operations Jobs in San Diego, CA

Owns Fireworks’ marketing operations infrastructure, including marketing technology, data architecture, lifecycle management, lead scoring, attribution, analytics, governance, planning cadences, budgeting, vendor management, and cross-functional program management. The role ensures reliable pipeline reporting, efficient campaign operations, compliant data practices, aligned marketing priorities, and executive visibility into performance, capacity, and spend.

Coordinates advising and academic operations for approximately 900 master's students. Responsibilities include advisor matching and tracking, student onboarding and support, curriculum and course-list updates, concentration declarations, petitions, admissions support, website and communications updates, student progress monitoring, conference funds, contractor paperwork, budgets, invoices, and collaboration with faculty and the Registrar's Office.

Lead strategy and operations for graph-based fraud link analysis: define requirements, integrate and validate data, test outputs, develop review workflows, perform case reviews, support cross-functional coordination, and maintain procedures and governance to detect and mitigate complex fraud.

Lead a 3–6 month effort to optimize Kikoff’s high-volume performance video creative operation. Redesign workflows across production, reviews, versioning, localization, QA, analysis, and launch using AI and automation. Own creative reviews, improve resourcing and capacity visibility, identify bottlenecks, and implement systems that help Creative and Growth teams work faster while maintaining quality and compliance.

Owns internal IT systems, employee technology support, SaaS and business systems administration, vendor relationships, technology purchasing, process automation, AI enablement, device management, access controls, continuity protocols, and audit readiness. Leads direct reports, manages technology spend and licensing, advises leadership on technical and financial risk, and partners cross-functionally to improve workflows and operational efficiency.

Lead global Revenue Operations across GTM strategy, segmentation, territory design, forecasting, performance management, enablement, deal desk, and GTM technology. Build AI-powered seller enablement and operational processes, oversee revenue reporting and incentive alignment, optimize commercial execution, and partner with executive leadership to drive scalable, predictable growth. Manage global cross-functional teams and collaborate with Finance, Legal, HR, Sales, Partners, and Customer Success.

Coordinates organizational projects, reporting, compliance activities, executive support, board and leadership meetings, dashboards, surveys, and operational processes. Manages deadlines, documentation, action-item follow-up, credentialing support, business controls, and performance metrics while collaborating across departments and maintaining confidential information. The role supports executive and operational leaders in a regulated behavioral health environment.

Manages a hospital-based Asset360 equipment program, including customer relationships, employee supervision, equipment inventory, utilization, billing documentation, compliance, staffing, training, and financial performance. Partners with hospital and internal teams to contain costs, grow revenue, maintain contractual obligations, and improve service delivery. The role requires strong customer communication, healthcare and medical equipment knowledge, P&L understanding, flexible availability, and the ability to meet physical demands.

Support front-office trading applications for investment professionals by installing and maintaining Linux and Windows systems, monitoring application health, performing market-start and market-end checks, troubleshooting incidents, and coordinating resolutions. Improve application resiliency and release readiness, automate support tasks, explore AI-enabled operations, document procedures, and communicate clearly with technology teams and business stakeholders during incidents and changes.

Lead AMER Customer Success operations and future-state operating models for a B2B SaaS organization. Drive post-sales productivity, forecast accuracy, pipeline visibility, churn and expansion performance, customer health scoring, and operational data integrity. Build proactive diagnostic and early-warning systems, optimize processes and platforms, provide executive-level insights, and lead complex cross-functional initiatives spanning Sales, Product, Analytics, Technology, and Enablement.

Manages Carvana market operations, including vehicle logistics, inventory quality, scheduling, registration paperwork, customer and employee experience, community outreach, and team mentoring. The role leads multiple employees, improves processes, makes autonomous decisions, handles changing priorities, and supports operational assignments. It requires frequent driving, outdoor work, extended physical activity, and lifting up to 50 pounds.

Leads managed-services operations for assigned global and vertical customers, overseeing employees, customer relationships, service-level performance, implementation, P&L, profitability, contracts, vendors, risk, and continuous improvement. Develops teams of up to 100+ employees, drives digital and AI-augmented operational transformation, identifies growth opportunities, resolves performance issues, and ensures customer retention and satisfaction across multi-site accounts.

Supports centralized mail and print operations by processing incoming and outgoing mail, coordinating courier services, producing and finishing documents, operating and troubleshooting equipment, handling invoices, supporting quality and disaster recovery testing, and assisting with training and operational projects. The role requires accurate, secure, timely work while maintaining compliance with bank policies, service-level agreements, and regulatory requirements.

Own and scale healthcare operations workflows from discovery through deployment. Design automations using SQL, APIs, scripts, and LLMs; collaborate with Product, Engineering, Account Management, and customers; build dashboards and reporting pipelines; identify bottlenecks; and deliver measurable improvements in productivity, quality, scalability, and financial outcomes.

Owns U.S. customer and commercial operations for a growing healthcare technology company. Responsibilities include forecasting camera demand, managing hardware logistics and servicing, overseeing customer contracts and data rights, building contracting workflows, managing legacy obligations, creating SOPs, and automating processes with AI tooling. The role is remote in the U.S. with occasional travel and requires operating independently in a startup environment.

Lead strategy and operations initiatives for a quantum hardware startup. Responsibilities include executive project management, strategic partnerships, market and competitive analysis, financial modeling, operational process design, supply chain improvement, commercialization, pilot program coordination, pricing, and sales enablement. The role works closely with company leadership and cross-functional engineering, product, and business teams to support growth and scalability.

Leads regional customer experience performance across vehicle rental locations. Monitors NPS, reviews, complaints, and service recovery; identifies performance gaps; partners with field leaders on improvement plans; drives adoption of CX initiatives, technology, training, and standards; conducts location reviews; and coaches frontline and district leaders to improve service outcomes and accountability.

Leads regional customer experience performance across vehicle rental locations. Monitors NPS, reviews, complaints, and service recovery; partners with field leaders to create improvement plans; drives adoption of CX initiatives, technology, training, and operational standards; conducts location reviews; and coaches frontline and district leaders to improve service consistency and accountability.

Leads managed-services operations for global and vertical customer accounts across North America. Oversees up to 100+ employees, customer relationships, service-level performance, contracts, multi-site P&L, profitability, vendor ecosystems, risk resilience, and operational improvements. Drives implementation, digital and data-enabled services, automation, change initiatives, employee development, retention, and business growth while ensuring contract compliance, customer satisfaction, and continuous improvement.

The Director of Revenue Operations partners with the CRO to orchestrate the B2B SaaS go-to-market engine. Responsibilities include owning forecasting and pipeline intelligence, running executive operating cadences, coordinating cross-functional execution, managing Salesforce and revenue systems, building AI-enabled automations, improving data integrity and productivity, and leading Marketing Operations and Sales Development technical resources.

Administers department operations across financial processes, technology, customer service, records, communications, and cross-department workflows. Oversees IT functions, performance metrics, budgets, procurement, recruiting and onboarding compliance, and operational quality assurance. Leads process-improvement initiatives, coordinates projects, liaises with centralized city departments, and supervises professional staff through scheduling, evaluations, training, and issue resolution.

Provide front-office operational support for Liquid Alternatives derivatives trading, managing pre-trade and post-trade processes, reference data, trade booking/validation, lifecycle events, and coordination with desks, counterparties, and middle-office to scale OTC and listed derivative capabilities.

Leads Parts and Service operations across multiple locations, coaching managers to increase revenue, efficiency, profitability, and customer satisfaction. Drives aftermarket strategies, staffing, recruitment, training, performance metrics, safety, facility, and fleet management. Ensures operational execution aligns with business plans and financial objectives while maintaining strong internal and external customer relationships.

Provide strategic and tactical oversight of online program operations for the School of Social Work. Manage staffing, budgets, enrollment projections, compliance, data reporting, vendor/partner relationships, and continuous process improvement. Supervise staff, support faculty and students, lead projects across campus, and implement operational policies to advance efficiency and service quality.

Lead Athene's New Business Operations including processing, suitability, and hybrid contact center. Drive operational excellence via process optimization, analytics, automation, cross-functional partnership, compliance, and people leadership to improve producer and policyholder experience and support growth.