Top Senior Operations Jobs in San Diego, CA

Leads day-to-day IT operations, including core banking system availability, Tanium patch and endpoint compliance, Okta identity operations, incident and change management, vulnerability remediation, operational KPI reporting, documentation, audits, and disaster recovery. Manages and develops systems administrators and engineers while partnering with cybersecurity, infrastructure, and application teams to improve reliability, compliance, and operational processes.

Monitor and process daily ACH activity, including exceptions, reversals, returns, rejects, and disputes. Support clients, financial institutions, audit and compliance teams, testing, implementations, reporting, and process improvements. Develop procedures and training materials, investigate issues, and use Excel for analysis and operational reporting.

Lead multi-site childcare operations across Long Island, overseeing School Directors, facilities, compliance, quality, budgets, KPIs, staffing, acquisitions, and school launches. Develop leaders, ensure licensing and safety standards, integrate newly acquired locations, drive continuous improvement, manage community relationships, and serve as an escalation point. The role requires frequent travel between schools, flexibility for evenings and weekends, and at least five years of progressive early education leadership experience.

Provides executive-level administrative and operational support across client intake, proposals, contracts, billing, forecasting, account receivables, data maintenance, and client-service activities. Coordinates with partners and internal teams, maintains system data, prepares reports and client materials, resolves operational issues, supports compliance, and assists with onboarding and process improvements.

Owns daily IT service delivery, reliability, cost management, and continuous improvement. Leads the help desk, implements and expands Freshservice ITSM into enterprise service management, establishes workflows, SLAs, automations, reporting, runbooks, and knowledge resources. Oversees monitoring and alerting, vendor invoices, SaaS licensing, operational budgets, and support quality. Recruits, mentors, and develops the IT operations team while managing escalations and stakeholder relationships.

Coordinates client relations operations, including case management, KPI and NPS reporting, systems support, IT ticket resolution, corporate order processing, fulfillment, stock management, knowledge-base maintenance, ambassador training, system testing, and operational planning. Partners with distribution, supply, merchandising, and digital product teams to improve workflows, resolve client service issues, and enhance the luxury client experience.

Provides high-level administrative and corporate governance support to the Deputy General Counsel and legal leadership. Manages Board and committee meeting logistics, confidential materials, board portal updates, corporate records, resolutions, action items, director onboarding, and shareholder meetings. Supports executive calendars, travel, expenses, communications, legal operations, budgeting, contracts, and vendors. Requires exceptional discretion, organization, judgment, communication, and ability to manage competing deadlines while working with executives, directors, and cross-functional teams.

Own the end-to-end revenue operations strategy, GTM technology stack, analytics, forecasting, and process governance. Build dashboards and revenue forecasts, manage quotas and territories, optimize HubSpot and related systems, improve sales and marketing operations, instrument customer success metrics, and ensure data quality, attribution, routing, and handoff integrity across the buyer journey. Partner with Finance, Sales, Marketing, and Customer Success to drive predictable pipeline growth and operational excellence.

Provides clerical and administrative support to warehouse leadership, including timekeeping, payroll assistance, scheduling, equipment tracking, production reporting, spreadsheet maintenance, records management, and operational communication. The role works primarily in an office and warehouse environment, occasionally entering cooler and freezer areas, and supports accurate, efficient daily department operations while following safety procedures.

Oversee daily e-commerce operations, including online orders, product listings, inventory, deliveries, customer service, reporting, and process optimization. Lead e-commerce associates, provide training, manage budgets, ensure regulatory compliance, investigate complaints, and implement strategies that improve efficiency, customer satisfaction, and profitable sales. Collaborate with merchandising, marketing, IT, and customer service teams while analyzing performance metrics and identifying growth opportunities.

Leads program strategy and operational performance across Sports, Aquatics, Gymnastics, Teens, and Family programming. Oversees program quality, budgeting, financial sustainability, staffing, participant experience, safety, compliance, facility readiness, and continuous improvement. Builds and develops high-performing teams, collaborates with executives, volunteers, community partners, and stakeholders, and strengthens programs to advance the YMCA’s mission and community impact.

Oversee Kansas City lockbox processing and customer service teams, ensuring accurate payment processing, SLA performance, staffing, quality, regulatory compliance, risk controls, and audit readiness. Hire, train, coach, and evaluate employees; coordinate equipment support with IT and vendors; resolve client inquiries and exceptions; prepare operational reports; and lead process automation and efficiency initiatives.

Lead client operations initiatives to improve service delivery and client satisfaction. Ensure regulatory compliance, resolve complex client issues, collaborate cross-functionally, analyze feedback and operational data, and provide guidance to internal teams to drive efficiency and strategic improvements.

Own IT operations for a 60-person hybrid company, including end-user support, Mac fleet and device management, identity and access administration, SaaS and vendor management, office networking and AV, onboarding and offboarding, security configurations, and process documentation. Administer AI tools, support adoption and training, evaluate technology, manage licenses and costs, and establish scalable IT workflows as the company grows.

Leads a 12-person, multi-site Asset Servicing team handling class actions, domestic and global proxy operations, and income-related processing. Oversees operational risk, escalations, regulatory compliance, vendor and stakeholder partnerships, process improvements, testing, system changes, and transformation initiatives. The manager develops employees, drives operational excellence, supports client service, and leads teams through organizational change within a custody and securities operations environment.

Directs day-to-day operations for the multi-institutional AI-BIOME research program. Responsibilities include managing budgets, grants, contracts, procurement, subawards, reporting, compliance, staff supervision, hiring, facilities, cloud laboratory support, shared core facilities, events, communications, and stakeholder coordination. The role develops operational policies and infrastructure supporting research, education, workforce development, and outreach while ensuring sponsor and institutional requirements are met.

Leads business operations teams responsible for business reviews, operational planning, forecasting, executive reporting, KPI dashboards, risk identification, and cross-functional follow-up. Coordinates commercial and operational organizations while supporting pricing, demand, supply, allocation, and capacity decisions. Requires extensive optical data transmission industry experience, senior leadership experience, strong analytical and executive communication skills, and travel to global company locations.

Lead a global fraud operations organization responsible for investigations, chargebacks, abuse monitoring, operational risk mitigation, and grey market enforcement across PlayStation. Develop scalable controls and investigative programs addressing payment fraud, account compromise, entitlement abuse, reseller activity, and marketplace manipulation. Partner cross-functionally to improve automation, policies, customer outcomes, and fraud recovery. Manage KPIs, workforce planning, executive reporting, process improvements, and team capability development.

The Director of Operations manages regional operations, oversees staff, ensures high-quality service, monitors KPIs, and drives process improvements in a healthcare setting.

Lead post-sales operations for Professional Services, Customer Support, and Customer Success Engineering. Manage forecasting, utilization, margins, capacity, headcount, systems implementations, AI workflows, metrics, close activities, cross-functional handoffs, and customer experience improvements. Lead a small operations team while partnering with Finance, Sales, R&D, HR, and customer leadership to improve performance and operational execution.

Manage design, deployment, maintenance, and security of the bank's network infrastructure. Lead network engineers, technicians, and Help Desk; troubleshoot outages; enforce security best practices; forecast capacity and budgets; monitor performance and unified communications; ensure policy compliance and continual service improvements.

Develop and implement client service strategies, improve operational efficiency and satisfaction, ensure regulatory compliance, resolve complex client issues, advise internal teams, and analyze feedback and operational data to support strategic decisions.

Supports branch offices, financial advisors, and division management by researching and resolving escalated account, operational, technology, registration, and administrative issues. Serves as a liaison between branches and home-office departments, coordinates vendor due diligence and audits, provides policy and systems education, supports advisor onboarding and firm initiatives, and tracks matters through resolution while maintaining service standards.

Lead and partner with franchise owners to drive operational excellence, profitability, and brand consistency across multi-unit locations. Conduct business reviews, develop improvement plans, coach leadership, support new openings, and collaborate cross-functionally to improve KPIs, customer experience, and long-term franchise growth.

Leads 24x7x365 operations across secure Microsoft SOC environments, overseeing workforce management, service delivery, customer engagement, operational readiness, metrics, SLAs, risk mitigation, and continuous improvement. Manages teams, subcontractors, staffing, resource planning, budgets, operational reporting, customer escalations, and executive briefings. Supports Microsoft cloud operations, program execution, site activities, business growth, and capability expansion in highly secure environments.