Top Senior Operations Jobs in San Diego, CA

Manage onsite hazardous waste and environmental operations, ensuring safety, regulatory compliance, customer satisfaction, productivity, and profitability. Lead employees, oversee equipment and resources, establish operational and financial KPIs, analyze performance and P&L data, develop staff, maintain policies and procedures, and collaborate with customers and internal leadership to improve program performance.

Leads onsite environmental and waste management operations, ensuring safety, regulatory compliance, productivity, profitability, and customer satisfaction. Manages personnel, equipment, infrastructure, KPIs, financial performance, reporting, continuous improvement, training, and succession planning. Coordinates with customer stakeholders and internal leadership to resolve issues and optimize program delivery.

Leads onsite environmental and waste management operations across customer locations. Oversees employees, health and safety, regulatory compliance, equipment, labor, profitability, and service quality. Develops and monitors operational and financial KPIs, manages performance, provides coaching and succession planning, and reports results to leadership. Collaborates with customers and internal stakeholders to resolve issues and improve program performance.

Oversee all operations for the Vapor Control business unit, including personnel, scheduling, logistics, project execution, customer relationships, regulatory coordination, safety, budgeting, forecasting, P&L review, billing, and quality assurance. Lead hiring, training, performance management, service issue resolution, bidding, and contract implementation while ensuring regulatory compliance, profitability, customer satisfaction, and safe service delivery.

Leads onsite environmental and waste management operations across customer locations. Oversees safety, regulatory compliance, staffing, equipment, infrastructure, productivity, profitability, and operational and financial KPIs. Manages and develops onsite personnel, coordinates with customers and internal leadership, ensures policy compliance, provides performance reporting, and drives continuous improvement. Requires environmental operations experience, leadership capability, P&L analysis skills, and RCRA, HAZWOPER, and DOT training.

Oversee onsite environmental and waste management operations, including air, water, and hazardous waste programs. Manage staff, health and safety, regulatory compliance, equipment, productivity, budgets, KPIs, reporting, customer relationships, and continuous improvement. Coach and develop employees while ensuring safe, efficient, and profitable service delivery.

Coordinates office logistics, facilities support, supplies, mail, shared spaces, vendors, contracts, procurement, invoices, records, onboarding, meetings, and internal communications. Develops administrative procedures, supports cross-departmental operations, and liaises with university offices. Requires strong organization, discretion, independent judgment, office technology proficiency, and at least three years of office management or senior administrative experience.

Operates high-volume copiers, bindery and finishing equipment; performs scanning, mailing, shipping, receiving, filing, and document distribution. Troubleshoots equipment, coordinates service calls, maintains supply inventories and operational logs, calculates job charges, and supports customer requests. May perform receptionist duties, conference-room setup, building moves, light maintenance, cleaning, and occasional dock work. Requires frequent standing, walking, lifting up to 50 pounds, and possible overtime or emergency response.

Leads HVAC service and installation operations, including technician and supervisor management, scheduling, staffing, workload forecasting, customer satisfaction, performance metrics, recruiting, training, inventory, warehouse operations, safety, and operational reporting. Partners with senior leadership on company strategy and initiatives while improving field efficiency, employee development, and business growth.

Leads Basata’s Partner Operations unit, managing documentation, workflow, and agent-in-the-loop teams. Builds SOPs, operational playbooks, training, KPIs, SLAs, QA processes, staffing plans, and account onboarding workflows. Ensures documentation complies with healthcare regulations, coordinates partner integration and growth teams, manages vendor and distributed staff, resolves escalations, tracks operational performance, and supports AI-driven healthcare products across partner accounts.

Own post-sales strategy and operations for the Customer Success organization. Lead planning, segmentation, book design, forecasting, reporting, operating cadences, renewal and churn reviews, and executive business partnerships. Drive cross-functional GTM initiatives across Sales, Marketing, Product, Finance, and Support. Use SQL, spreadsheets, and BI tools to analyze performance, improve coverage models, and develop customer retention and expansion processes.

Leads customer experience and subscription operations, including third-party service teams, support policies, platform implementation, training, knowledge management, KPI tracking, audits, and process improvement. The role drives subscriber retention and loyalty, resolves order and access issues, uses data to identify trends, and develops AI workflows to automate customer interactions.

Analyze and improve the go-to-market funnel across Marketing and Sales. Responsibilities include campaign attribution, lead qualification, pipeline and rep activity analysis, CRM governance, reporting, data-quality troubleshooting, workflow improvement, and AI-enabled automation. The role builds dashboards, investigates funnel inefficiencies, supports HubSpot operations, documents scalable processes, and partners with GTM leadership to translate data and operational problems into effective solutions.

Lead the end-to-end quality strategy for distributed call center operations. Own quality assurance frameworks, reporting, dashboards, calibration, CSAT, mystery shopping, data analysis, and continuous improvement. Partner with learning teams, BPO providers, vendors, and senior leaders to improve customer outcomes, operational performance, compliance, and accountability across multiple sites.

Support accurate, timely servicing of commercial bilateral loans by reviewing loan documentation, validating system data (AFS), resolving routine-to-moderately complex discrepancies, documenting actions, and maintaining records. Perform data validation, assist remediation and process-improvement efforts, create/update job aids, escalate non-routine issues, and collaborate with Operations, Risk, Compliance, and business partners to meet SLAs and quality expectations.

Leads strategy execution and organizational scaling for Armanino’s Tax business under Vision 2030. Responsibilities include business planning, growth initiatives, organizational design, partner alignment, leadership development, succession planning, cross-functional collaboration, technology and AI adoption, continuous improvement, and consistent client experience. The role advises senior leaders, coordinates complex enterprise initiatives, and drives accountability across regions, practices, and service lines.

Manage inventory, assessment, cleaning, restoration, and return of contents damaged by disasters. Oversee restoration plans, quality control, documentation, client communication, team coordination, safety, and training to ensure timely, high-quality service.

Manage strategic priorities and operational improvement projects for a growing rideshare fleet business. Analyze fleet performance, KPIs, profitability, and process efficiency; develop prioritization frameworks; identify operational weaknesses; and implement solutions. The role requires cross-functional collaboration, senior leadership communication, rapid execution, and hands-on support for urgent business needs.

Own revenue operations across Sales and Customer Success, connecting acquisition through renewal and expansion. Responsibilities include GTM planning, territory and quota support, forecasting, CRM and customer-success platform administration, cross-functional handoffs, workflow automation, dashboards, business reporting, metric definition, and leadership analysis. The role initially emphasizes customer adoption and retention in an enterprise B2B SaaS environment.

Lead and develop a team of 8–10 field technicians to ensure quality customer service, safety compliance, fleet maintenance, training, on-site inspections, escalations resolution, and performance improvement. Coach technicians, support onboarding and ongoing training, work hands-on as needed, and manage vehicle maintenance and safety standards.

Own revenue growth analysis for an RCM product, delivering quarterly performance presentations, diagnosing revenue fluctuations, benchmarking customer outcomes, and recommending process improvements. Launch revenue-generating initiatives across customers and collaborate with Product, Engineering, Account Management, Sales, and Operations. Analyze payer and procedure ratios, prioritize process fixes, document best practices, and solve ambiguous customer problems autonomously in a high-growth environment.

Design and build an AI-native legal operating function, including intake, workflows, knowledge systems, automation, legal technology, metrics, budgeting, vendors, and outside counsel management. Partner with technical and business teams to improve legal service delivery, reduce friction, and increase team leverage. Establish scalable operating processes, dashboards, and team culture for a rapidly growing AI company.

Leads four branch managers and companywide production execution across multiple markets. Owns scheduling, manpower utilization, installation quality, branch leadership development, KPI performance, corrective actions, and staffing decisions. Requires regular branch visits, jobsite verification, and installer ride-alongs. The role enforces established standards, analyzes schedules and labor reports, maintains builder commitments, and improves operational accountability across residential plumbing and construction operations.

The Operations Generalist will support capacity planning, office space allocation, resource optimization, process improvement, and workflow automation for an AI safety research center. Responsibilities include forecasting space needs, resolving resource conflicts, managing stakeholder requests, improving operational systems, and leading additional projects across operations and programming. The role requires prioritizing numerous tasks, synthesizing complex information, communicating decisions effectively, and working onsite with occasional evening and weekend responsibilities.

Analyzes business systems, workflows, and operating costs to identify efficiency improvements and recommend technology or procedural solutions. Partners with business and technology teams on system enhancements, testing, project execution, reporting, documentation, and compliance. Develops test plans, tracks issues, communicates project results, and supports operational policy and performance reporting.