Top Senior Operations Jobs in San Diego, CA

Own the end-to-end revenue operations strategy, GTM technology stack, analytics, forecasting, and process governance. Build dashboards and revenue forecasts, manage quotas and territories, optimize HubSpot and related systems, improve sales and marketing operations, instrument customer success metrics, and ensure data quality, attribution, routing, and handoff integrity across the buyer journey. Partner with Finance, Sales, Marketing, and Customer Success to drive predictable pipeline growth and operational excellence.

Provides clerical and administrative support to warehouse leadership, including timekeeping, payroll assistance, scheduling, equipment tracking, production reporting, spreadsheet maintenance, records management, and operational communication. The role works primarily in an office and warehouse environment, occasionally entering cooler and freezer areas, and supports accurate, efficient daily department operations while following safety procedures.

Oversee daily e-commerce operations, including online orders, product listings, inventory, deliveries, customer service, reporting, and process optimization. Lead e-commerce associates, provide training, manage budgets, ensure regulatory compliance, investigate complaints, and implement strategies that improve efficiency, customer satisfaction, and profitable sales. Collaborate with merchandising, marketing, IT, and customer service teams while analyzing performance metrics and identifying growth opportunities.

Leads program strategy and operational performance across Sports, Aquatics, Gymnastics, Teens, and Family programming. Oversees program quality, budgeting, financial sustainability, staffing, participant experience, safety, compliance, facility readiness, and continuous improvement. Builds and develops high-performing teams, collaborates with executives, volunteers, community partners, and stakeholders, and strengthens programs to advance the YMCA’s mission and community impact.

Oversee Kansas City lockbox processing and customer service teams, ensuring accurate payment processing, SLA performance, staffing, quality, regulatory compliance, risk controls, and audit readiness. Hire, train, coach, and evaluate employees; coordinate equipment support with IT and vendors; resolve client inquiries and exceptions; prepare operational reports; and lead process automation and efficiency initiatives.

Lead client operations initiatives to improve service delivery and client satisfaction. Ensure regulatory compliance, resolve complex client issues, collaborate cross-functionally, analyze feedback and operational data, and provide guidance to internal teams to drive efficiency and strategic improvements.

Oversee all operations at Uline’s Washington branch, including warehouse, customer service, sales, HR, IT, and facilities. Lead department supervisors, maintain exceptional customer service and facility standards, support recruiting and retention, manage employee relations, and provide hands-on senior leadership with performance accountability.

Leads CPC’s enterprise technology operations, including IT service management, end-user services, infrastructure, networks, cloud operations, identity and access management, cybersecurity operations, engineering, and vendor management. The role establishes operational governance, service standards, KPIs, cybersecurity and resilience practices, and continuous improvement programs. It manages IT teams, strategic vendors, budgets, modernization initiatives, business continuity, disaster recovery, and enterprise technology projects while improving service reliability, security, efficiency, and employee technology experience.

Own IT operations for a 60-person hybrid company, including end-user support, Mac fleet and device management, identity and access administration, SaaS and vendor management, office networking and AV, onboarding and offboarding, security configurations, and process documentation. Administer AI tools, support adoption and training, evaluate technology, manage licenses and costs, and establish scalable IT workflows as the company grows.

Leads a 12-person, multi-site Asset Servicing team handling class actions, domestic and global proxy operations, and income-related processing. Oversees operational risk, escalations, regulatory compliance, vendor and stakeholder partnerships, process improvements, testing, system changes, and transformation initiatives. The manager develops employees, drives operational excellence, supports client service, and leads teams through organizational change within a custody and securities operations environment.

Leads global Lifecare financial management and LATAM Projects and Services operations. Oversees forecasting, reporting, ERP governance, financial controls, service activation, project financial performance, and operational excellence. Directs and develops the LATAM specialist team, drives process standardization, automation, Lean and Kaizen initiatives, and partners cross-functionally on strategic service programs, risk management, productivity, profitability, and business transformation.

Leads private client operations teams across multiple offices, providing mentorship, coaching, and operational leadership. Drives process improvements, defect resolution, workflow enhancements, and Client Operations initiatives in collaboration with business stakeholders. The role requires strong judgment, analytical ability, communication, regulatory knowledge, business acumen, data interpretation, and effective meeting facilitation. Experience using AI tools such as Claude or Copilot to optimize workflows is expected.

Directs day-to-day operations for the multi-institutional AI-BIOME research program. Responsibilities include managing budgets, grants, contracts, procurement, subawards, reporting, compliance, staff supervision, hiring, facilities, cloud laboratory support, shared core facilities, events, communications, and stakeholder coordination. The role develops operational policies and infrastructure supporting research, education, workforce development, and outreach while ensuring sponsor and institutional requirements are met.

Leads business operations teams responsible for business reviews, operational planning, forecasting, executive reporting, KPI dashboards, risk identification, and cross-functional follow-up. Coordinates commercial and operational organizations while supporting pricing, demand, supply, allocation, and capacity decisions. Requires extensive optical data transmission industry experience, senior leadership experience, strong analytical and executive communication skills, and travel to global company locations.

Oversee branch field operations, including job scheduling, labor and equipment coordination, safety and regulatory compliance, personnel development, training, and performance improvement. Partner with branch leadership and sales to meet customer and profitability goals. Manage SOP adherence, DOT requirements, qualification tracking, safety audits, equipment maintenance, post-job reviews, and continuous improvement initiatives.

Lead a global fraud operations organization responsible for investigations, chargebacks, abuse monitoring, operational risk mitigation, and grey market enforcement across PlayStation. Develop scalable controls and investigative programs addressing payment fraud, account compromise, entitlement abuse, reseller activity, and marketplace manipulation. Partner cross-functionally to improve automation, policies, customer outcomes, and fraud recovery. Manage KPIs, workforce planning, executive reporting, process improvements, and team capability development.

The Director of Operations manages regional operations, oversees staff, ensures high-quality service, monitors KPIs, and drives process improvements in a healthcare setting.

Lead post-sales operations for Professional Services, Customer Support, and Customer Success Engineering. Manage forecasting, utilization, margins, capacity, headcount, systems implementations, AI workflows, metrics, close activities, cross-functional handoffs, and customer experience improvements. Lead a small operations team while partnering with Finance, Sales, R&D, HR, and customer leadership to improve performance and operational execution.

Manage design, deployment, maintenance, and security of the bank's network infrastructure. Lead network engineers, technicians, and Help Desk; troubleshoot outages; enforce security best practices; forecast capacity and budgets; monitor performance and unified communications; ensure policy compliance and continual service improvements.

Supports enterprise laboratory operations applications and digital solutions across global engineering, research, and manufacturing labs. Responsibilities include requirements gathering, functional specifications, user acceptance testing, deployments, incident resolution, process optimization, mobility and peripheral support, equipment automation integrations, access management, compliance activities, user onboarding, documentation, and stakeholder coordination. The role provides global operational support and partners with laboratory, business, cybersecurity, infrastructure, and development teams.

Provides day-to-day technical direction and operational support to claims, customer service, membership, and operations associates. Responsibilities include workflow guidance, training, answering technical questions, complex case resolution, inventory monitoring, records maintenance, policy and procedure review, and coordination with training teams. The role requires multitasking across calls and digital queues, strong communication, problem-solving, empathy, attention to detail, and flexibility for occasional overtime and onsite work.

Develop and implement client service strategies, improve operational efficiency and satisfaction, ensure regulatory compliance, resolve complex client issues, advise internal teams, and analyze feedback and operational data to support strategic decisions.

Supports branch offices, financial advisors, and division management by researching and resolving escalated account, operational, technology, registration, and administrative issues. Serves as a liaison between branches and home-office departments, coordinates vendor due diligence and audits, provides policy and systems education, supports advisor onboarding and firm initiatives, and tracks matters through resolution while maintaining service standards.

Own and improve operational processes for Embedded Finance and Digital Asset programs. Responsibilities include designing workflows, governance frameworks, controls, procedures, metrics, dashboards, and operating models; identifying automation and efficiency opportunities; supporting audits, regulatory reviews, risk remediation, and operational readiness; conducting root cause analysis; and leading cross-functional initiatives with product, engineering, compliance, finance, risk, and operations teams.

The Director of Operations oversees daily business functions, department leaders, operational processes, KPIs, staffing, budgets, resources, and company-wide initiatives. This role improves efficiency, develops standard operating procedures, supports strategic planning, resolves operational challenges, strengthens cross-department communication, and provides performance updates to executive leadership. The position is full-time and in-office in Draper, Utah, with travel required as needed.