Top Senior Operations Jobs in San Diego, CA

Lead and scale fraud operations across marketplace, packs, and lending. Own real-time decisioning, manual review, investigations, AML/KYC alert disposition, tooling and vendor management, metrics, and cross-team coordination to minimize fraud loss while preserving customer experience.

Lead and develop a team of operational professionals supporting strategic partners. Manage complex client relationships, drive cross-functional process improvements, oversee strategic projects, analyze operational metrics, and deliver training. Client-facing role with approx. 25% travel and requires Spanish-English fluency.

Leads customer operations across onboarding, account maintenance, service handoffs, support processes, issue resolution, and performance measurement. Builds playbooks, dashboards, KPIs, and operating routines; partners cross-functionally to improve service quality, efficiency, scalability, and customer experience. Drives AI, automation, process, and system improvements while managing and developing the customer operations team.

Leads revenue operations across Sales, Marketing, Customer Success, Finance, and Partnerships. Owns CRM governance, pipeline management, forecasting, revenue technology strategy, KPI dashboards, OKR tracking, reporting, data integrity, and process optimization. Partners with executive and cross-functional teams to improve revenue predictability, operational efficiency, technology adoption, funnel performance, and go-to-market alignment.

Leads dealership service and parts operations, facilities management, OEM relationships, compliance, customer satisfaction, profitability, and continuous improvement. Oversees up to 50 associates and managers, monitors operational KPIs, manages vendors and maintenance projects, ensures warranty and safety compliance, develops staff, and drives Lean and Kaizen initiatives.

Oversee operations across multiple warehouses in the Los Angeles region, including inventory accuracy, safety, customer service, branch performance, compliance, budgeting, security, and asset protection. Develop business plans, establish and monitor KPIs, improve warehouse processes, and coach managers and supervisors. Collaborate with sales and internal teams, manage customer payment collection, and travel among branches to evaluate performance and implement corrective actions.

Provides operational, executive, analytical, and project support to the Provost’s Office. Manages academic processes including faculty advancement, handbook updates, accreditation activities, policy implementation, strategic-plan monitoring, course evaluations, faculty credentialing, and reporting. Coordinates stakeholders, maintains confidential records, develops dashboards and databases, analyzes institutional data, prepares executive materials, and troubleshoots evaluation and information-management issues.

Directs executive operations for the President’s Office, managing complex calendars, travel, meetings, events, Board of Trustees logistics, correspondence, briefings, records, and office administration. The role integrates presidential and strategic priorities, tracks decisions and commitments, coordinates stakeholders, improves workflows, and maintains confidential governance materials. It requires independent judgment, discretion, strong communication, proactive problem-solving, and responsible use of technology and AI. The position is full-time, in-office, highly visible, and requires occasional evening and weekend availability.

Leads a regional 24/7 Safety Response team, manages high-risk safety cases and escalations, and owns utilization, SLA, backlog, and quality outcomes. Partners with Product, Policy, Legal, Investigations, and regional teams to execute safety decisions, improve workflows and automation, identify emerging risks, and translate frontline insights into policy, product, and enforcement recommendations. Provides rotating on-call leadership during incidents and regulatory or reputational events.

Owns the full branch service department, including technician scheduling, dispatch, backlog and project execution, fleet maintenance, DOT compliance, budgeting, KPIs, and customer escalations. Leads and develops technicians and staff through coaching, training, accountability, and retention initiatives. Partners with sales leadership to align service capacity with revenue commitments while improving productivity, quality, efficiency, regulatory compliance, and financial performance.

Manage executive and business-function priorities, budgets, planning, risk management, stakeholder relationships, communications, and strategic initiatives. Support senior leadership with presentations, meetings, events, and decision-making materials. Lead multiple projects, coordinate cross-functional execution, measure business priorities, and contribute to workforce planning, efficiency reviews, and change management.

Drive cross-functional execution for Dispatch Intelligence initiatives, establish operating processes, track milestones and dependencies, and provide leadership visibility. Build scalable onboarding processes for flexible energy assets, monitor portfolio performance, identify blockers and underperformance causes, and coordinate improvements across customer, product, engineering, data science, commercial, and external teams. Develop metrics, reporting, and operating cadences that improve execution and enable scalable operational performance.

Leads Customer Success business operations by defining and managing KPIs, standardizing reporting, coordinating cross-functional Geo interlock activities, supporting deployment modeling and go-to-market planning, and delivering actionable performance insights to leadership. Develops metrics roadmaps and dashboards using Power BI, Salesforce, Certinia, and similar tools. Drives operational improvement initiatives, leads cross-functional projects, and advises teams on reporting, performance gaps, and improvement plans.

Leads City Year Milwaukee’s site operations, including facilities, office transitions, talent acquisition workflows, budgeting, billing, purchasing, audits, vendor management, technology platforms, compliance, AmeriCorps member operations, and cross-functional projects. Oversees operational systems, develops policies and tools, manages risks and workflows, supports events and relocations, and advises senior leadership on financial stewardship, staffing, facilities, and organizational effectiveness.

Drive cross-functional strategy and operations initiatives across product, research, business, partnerships, finance, and internal operations. Build scalable processes, support strategic planning, identify bottlenecks, develop decision-making frameworks, and execute special projects involving market analysis and automation. The role partners closely with founders and leadership to accelerate company growth and organizational scaling in an AI research environment.

Provides senior-level reception and switchboard support by welcoming visitors, managing communications, checking in guests, issuing badges, and maintaining visitor protocols. Prepares conference rooms, coordinates catering, reconciles invoices, verifies audio/video functionality, resolves minor technical issues, and performs light administrative duties while maintaining a professional company image.

Provides professional reception and switchboard service, welcomes and manages visitors, issues badges, supports meetings and conference rooms, coordinates catering, reconciles invoices, assists with basic technology issues, and performs administrative office support. The role requires strong communication, organization, confidentiality, customer service, telephone handling, and flexibility across standard business hours.

Leads the SKU Operations team responsible for item setup, maintenance, product content, taxonomy, attributes, and quality assurance. Manages associates, prioritizes projects, improves workflows, partners with merchandising, marketing, ecommerce, analytics, engineering, and vendors, and drives operational improvements supporting website conversion, search, speed to market, and customer experience.

Drive operational and financial performance across multiple markets by owning KPI cadences, forecasting, analytics, workforce planning, fleet productivity, safety, and operational excellence. Build dashboards, automated workflows, playbooks, and scalable operating systems; identify root causes and corrective actions; standardize best practices; support market launches; and lead cross-functional initiatives with regional and market leadership.

Administer domain identity, endpoints, workstations, operating system deployments, patching, imaging, lab refreshes, printers, network-connected devices, ticketing, and inventory systems. Troubleshoot hardware and software during engineering integration and testing events, support cybersecurity compliance, document procedures, train technicians and lab users, and collaborate with multidisciplinary NASA engineering teams onsite at Johnson Space Center.

Own end-to-end trade processing through settlement, including controls, quality, risk management, reconciliations, escalations, and client service. Lead team workload planning, performance management, coaching, training, and process quality. Identify operational risks, conduct root cause analysis, implement corrective actions, and drive continuous improvement through digital and AI-enabled automation. Coordinate business and change initiatives affecting daily operations while ensuring regulatory and policy compliance.

Lead all funeral home and cemetery operations, driving compliance, family experience, growth, profitability, and revenue targets. Recruit, coach, and develop teams while building accountability and continuous improvement. Represent the location through community events and outreach, strengthen local relationships, and uphold organizational values and service standards.

Own sales and growth analytics, pipeline and forecast management, Salesforce data governance, performance reporting, compensation operations, process improvement, and executive insights. Partner cross-functionally with sales leadership to identify risks, improve forecasting and execution, maintain data integrity, and support planning, commissions, competitive intelligence, and revenue performance initiatives.

Leads global IT infrastructure engineering and local service management teams. Oversees enterprise cloud, network, systems, service delivery, incident management, security, disaster recovery, vendors, budgets, and modernization initiatives. Establishes operational metrics and service standards, aligns technology strategy with business needs, manages infrastructure performance and availability, and develops technical leaders and teams across a global, multi-site organization.

Leads enterprise IT communications, SharePoint intranet ownership, Microsoft 365 platform governance, incident communications, content architecture, workflow automation, and employee technology adoption. Partners with IT, Security, Risk, HR, and Internal Communications teams to improve digital workplace experiences, platform engagement, information accessibility, and communication effectiveness. Establishes governance standards, manages communication workflows, evaluates Microsoft 365 enhancements, and measures adoption and employee engagement.