Top Tech Support Jobs in San Diego, CA

The Tier 1 Support Specialist will provide customer support for PerfectServe's end users, including account management, user education, mobile and web assistance, and application troubleshooting. The role requires working evening or overnight shifts with weekend availability.

The Senior Tools Support Specialist will lead business requirements from Operations, communicate with cross-functional teams, identify improvement opportunities, and drive project teams to deliver initiatives on schedule. They will serve as a Subject Matter Expert on technical tools and processes, champion continuous improvement, and ensure stakeholder satisfaction.

The Application Support Specialist at Apiture will resolve and provide solutions to technical problems for customers, working closely with internal and external teams. The role involves documenting investigations, analyzing logs, and developing solutions while being part of an on-call rotation, working efficiently in a fast-paced environment.

The Technical Support Specialist at Aura provides troubleshooting and resolutions for customers via multiple communication channels while managing escalated technical needs, social media tasks, and billing inquiries. They will also track issues, manage data requests, and share best practices with the team to enhance product performance and customer satisfaction.

Provide operational support for staff by troubleshooting and resolving IT-related issues. Monitor enterprise systems, document support requests, assist with installations, and manage user accounts while collaborating with IT team members. The role requires excellent communication and customer service skills, along with strong technical knowledge.

As a Technical Support Agent, you will manage inbound emails and chats to diagnose technical issues for merchants, collaborate with technical and engineering teams for escalations, perform quality assurance, and assist with documentation tasks.

The Technical Support Specialist is responsible for analyzing, installing, configuring, and maintaining network infrastructure and applications. They support technicians in the field, ensuring performance measures are met while following best practices in network configurations and user support.

Join Poll Everywhere as a Senior Technical Support Specialist providing support to F1000 companies and R1 Universities. Troubleshoot technical issues, assist customers via email and phone calls, collaborate with internal teams, and ensure customer satisfaction. Responsibilities include advanced troubleshooting, bug identification, and coordinating with product teams for issue resolution.