Top Tech Jobs & Startup Jobs in Rochester, NY
The Corporate Quality System Specialist leads the implementation and continuous improvement of GTI's global eQMS, focusing on monitoring, reporting, training, and troubleshooting. Responsibilities include customizing workflows, managing software licenses, maintaining regulatory compliance, providing user support, and enhancing system efficiencies.
The FinCrime Operations Lead will manage operational performance in the US market, focusing on KYB, Transaction Monitoring, and QA. Responsibilities include improving operational processes, collaborating cross-functionally with teams, overseeing performance metrics and handling escalations in operational issues.
The Senior DevOps Engineer will collaborate with the development team to enhance automation, infrastructure, and monitoring. Responsibilities include creating and maintaining AWS infrastructure with Terraform, containerizing microservices, and building CI/CD pipelines. The role requires adherence to security practices and effective cross-team collaboration.
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As a full stack engineer, you'll expand Check's embedded payroll platform by developing APIs and frontends. You will work on large technical projects, build tools for complex workflows, and influence team culture while focusing on business impact and collaboration with cross-functional stakeholders.
As a Principal Software Engineer for the video player team, you will lead the design, development, and optimization of next-gen video player libraries while advocating for excellence in operations and engineering. You will collaborate across teams to establish technology roadmaps and drive key engineering programs, affecting millions of users globally.
The Senior Software Engineer - VoIP will develop and enhance VoIP services, focusing on creating a scalable nationwide network. Responsibilities include working with the Telecom PM, deploying products, documenting designs, evolving fraud protection, and implementing optimizations.
As a Performance Specialist, you will analyze customer service performance metrics, identify trends, provide feedback to supervisors, and develop initiatives to improve performance. Responsibilities include working with leadership to understand KPI performance, conducting quality evaluations of support representatives, and coaching new hires.
The Sr. Technical Product Manager at Terakeet will lead the vision and execution of major features in their proprietary technology platform, collaborating with engineers and data scientists to optimize products and improve user experiences based on research and feedback.
As a Senior Software Engineer at Place Exchange, you will develop scalable systems for an out-of-home digital ad exchange. Responsibilities include shipping features independently, mentoring junior developers, collaborating on technical strategy, and maintaining code quality through best practices. You will utilize technologies like Python, Django, and AWS to handle billions of transactions efficiently.
Manage and lead a growing bilingual customer support team, ensuring high-quality support in English and Spanish. Oversee recruitment, training, and scheduling of staff while developing metrics to measure customer and team success. Collaborate with internal groups to troubleshoot machine issues and enhance customer experience.
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