Department: NAM – Wholesale – PRO
Reports to: Manager, Strategic Sales & Wholesale
Location: Remote (US)
Your Opportunity at ARC’TERYX:
The Account Manager, US Wholesale - Arc'teryx PRO is responsible for leading the strategic growth and development of Arc'teryx PRO's wholesale and government reseller business across the United States. Through strong account leadership and deep engagement with professional end-user communities, this role drives adoption of the Arc'teryx PRO product line, cultivates long-term partner relationships, and identifies opportunities to expand market presence.
By aligning partner business objectives with Arc'teryx's commercial strategy and brand aspirations, the Account Manager delivers sustainable revenue growth, strengthens marketplace influence, and enhances the overall experience of professional end users who rely on Arc'teryx products in the field.
As part of the PRO Commercial team, you will help shape account strategies, influence long-term business plans, and represent the voice of our partners within the organization. This role offers the opportunity to build new processes, tools, and ways of working that support future growth while developing expertise in strategic account management and commercial planning.
You will work cross-functionally with teams across Commercial, Operations, Product, and Business Development, gaining exposure to a wide range of business functions and initiatives. Success in this role requires balancing multiple priorities, navigating ambiguity, and delivering results in a fast-paced environment.
This role can be hired remote. Business operations occur on EST-PST time zones.
Meet Your Future Team:
The PRO team is a highly versatile sales and service team within the Commercial Department at Arc’teryx. The commercial team reflects our brand intention through authentic relationships with professional end-users and wholesale organizations who share our values. We provide purpose-built solutions for professional end users and strategic partners who rely on our products to perform their craft at the highest level. We highly value teamwork, collaboration and supporting one another to deliver exceptional outcomes.
If you were in the Account Manager, US Wholesale role now, here are some of the core activities you would be doing:
- Leading Arc’teryx PRO’s brand presence and commercial execution across wholesale and government reseller accounts
- Owning relationships with PRO wholesale and government reseller partners, identifying growth opportunities, and strengthening alignment with professional end-user communities
- Developing account strategies and a market presence that support LTSP and CPSC priorities, including sales growth, forecasting, assortment planning, marketing, and investment recommendations
- Guiding owners, buyers, contract leads, and stakeholders through business reviews, seasonal planning, and new product opportunities
- Analyzing wholesale, government reseller, and territory trends to provide insight into partner performance, market opportunities, and long-term growth risks
- Partnering with leadership, Business Development, Service, and Operations teams to support wholesale strategy, government reseller opportunities, dealer tools, and contract execution
- Sharing partner and government reseller feedback with internal stakeholders to influence product, assortment, service, and commercial planning
- Supporting tradeshows, conferences, account visits, government reseller meetings, and industry events that drive account growth and partner engagement
- Executing targeted marketing initiatives and maintaining the PRO wholesale and government reseller calendar to support timely, relevant engagement with partners and expert end users
Here are some of the things you could be working on in the future:
- Creating business cases for strategic initiatives in PRO based on your thorough understanding of our business and the market
- Working closely with leadership and stakeholders from Brand, you will help shape and execute our marketing strategy for professional industry partnerships
- Directly supporting influential PRO organizations and end-user communities in defining product requirements, navigating purchase opportunities, and accessing the right Arc’teryx PRO solutions for their teams
Are you our next Account Manager, US Wholesale– Arc’teryx PRO
- You have a bachelor’s degree (or equivalent experience)
- You have 5+ years of solution-based sales experience in wholesale and government procurement
- You possess extensive experience and a demonstrated history of success in managing accounts
- You understand the problem you are solving for the customer, demonstrated by exceptional customer outcomes and business results
- You have excellent interpersonal and presentation skills, and the ability to connect, influence and communicate effectively with all stakeholders
- You are proficient in MS Office, ERP (e.g. SAP) and CRM (e.g. Salesforce) software
- You are willing and able to undertake travel obligations comprising up to 30% of their designated work hours as necessitated by job demands
- You are confident managing multiple priorities with specific deadlines
- You are curious and proactive in identifying the root cause of issues and developing solutions
- You remain highly flexible and adaptable when faced with ambiguity
- You are able to balance autonomy and collaboration
- You inspire breakthrough thinking and continuous improvement
- You seek the best (but sometimes not the easiest) solutions, with an unwavering commitment to do what is right
- Your passion for your work is paralleled by your passion for getting outside and living it
Compensation:
Most new team members join between the start and midpoint of the range, where you can contribute right away while continuing to grow your craft, your collaborations, and your impact at Arc’teryx. This range reflects market alignment and the scope of the role. Individual pay is determined by your skills, experience, and level of responsibility.
We’re committed to fair, equitable, and competitive pay, reviewed regularly to ensure internal alignment and market relevance. Transparency is part of how we follow through on our commitments and how we honour the value you bring to our team.
In addition to base pay, Arc’teryx supports people through benefits designed to sustain both work and life:
- Health & wellbeing - Extended health, dental, and vision coverage, including mental health support, fertility benefits, and a 24/7 Employee Assistance Program (EAP).
- Financial wellbeing - Immediately vested 401(k) retirement savings plan matching, eligibility for Arc'teryx Annual Incentive Plan and access to Employee Stock Purchase Program (ESPP), where applicable.
- Time & Flexibility - Paid time off, and No Wasted Day program (dedicated paid days to get outside & explore).
- Family support - Parental leave for birthing and non-birthing parents, including an option to ease the transition back to work.
- Growth, community & gear - Professional development opportunities, Arc'teryx Academies (outdoor skill-building events), Employee Belonging Councils, and access to employee discounts and Pro Deals (exclusive discounted pricing on gear).
*Eligibility for certain programs may vary by role.
Skills Required
- Bachelor's degree or equivalent experience
- 5+ years of solution-based sales experience in wholesale and government procurement
- Extensive experience and demonstrated success managing accounts
- Ability to understand customer problems and deliver exceptional customer outcomes and business results
- Excellent interpersonal and presentation skills
- Ability to connect, influence, and communicate effectively with stakeholders
- Proficiency in Microsoft Office, ERP software such as SAP, and CRM software such as Salesforce
- Willingness and ability to travel up to 30% of designated work hours
- Ability to manage multiple priorities with specific deadlines
- Curiosity and proactivity in identifying root causes and developing solutions
- Flexibility and adaptability when faced with ambiguity
- Ability to balance autonomy and collaboration
- Commitment to breakthrough thinking and continuous improvement
- Commitment to ethical decision-making and doing what is right
- Passion for outdoor activities and the company's mission
Arc'teryx Equipment Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Arc'teryx Equipment and has not been reviewed or approved by Arc'teryx Equipment.
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Inclusive Benefits Coverage — Coverage extends to part‑time employees and includes gender‑affirming care, fertility and family‑planning drugs, and adult orthodontia, with options that consider diverse household structures. Mental‑health supports and broad eligibility reinforce access across employee groups.
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Wellbeing & Lifestyle Benefits — A generous gear discount, periodic free gear, outdoor outings, and recognition programs like Arc’Adventure align with an outdoor‑oriented culture. Wellness resources such as a flexible wellness account, Headspace access, mental‑health reimbursements, Wellness Days, and an EAP enhance non‑cash value.
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Strong & Reliable Incentives — A structured bonus program applies to all regular employees with targets tied to company performance and job level, aiming for equity across roles. Additional mechanisms such as annual incentive opportunities and referral bonuses are also available.
Arc'teryx Equipment Insights
What We Do
Arc’teryx is a global design company based in North Vancouver, B.C. that specializes in technical high-performance outerwear and equipment. We design and manufacture a wide range of mountain sports outdoor apparel and equipment for all conditions and experiences, including mountaineering, ice and rock climbing, skiing, snowboarding, and trail running. Our company is built on a passionate and relentless commitment to design, craftsmanship and performance. We have a unique construction process that enables us to create technical products that can be trusted to perform at the point of extreme need. We are uniquely positioned in our industry as we have our own factory located in New Westminster, BC, which enables us to build products with a meticulous focus on detail and performance. We leverage this manufacturing knowledge and share it with our global partner factories. In the Coast Mountain Range behind our headquarters and design centre in North Vancouver, we field test our products in real world conditions allowing us to create the best-fitting, longest-lasting, highest-performing technical products available. We distribute our outerwear and equipment through more than 3,000 retail locations worldwide, in over 40 countries globally, including 38 branded and outlet stores in Europe, North America and Asia. The company started with six employees in 1989 and now has more than 1000 employees in Canada.
