Top Customer Success Jobs in Rochester, NY

Oversee content strategies, manage content creation, coordinate with writers and designers, ensure content meets brand guidelines and SEO standards.

The Customer Success Manager will enhance post-sales customer experience, drive customer success strategies, manage enterprise accounts, and collaborate across teams for optimal client outcomes.

Lead a team of CSMs for Vanta's largest customers, focusing on retention, strategic ownership, data-driven outcomes, and GRC expertise. Collaborate cross-functionally and model leadership in ambiguity.

As the Manager of Partner Customer Success at Vanta, you will lead a team to drive partner adoption and retention, improve customer outcomes, and collaborate across various functions. You will own partner strategies, develop scalable processes, and leverage data for decision making, all while shaping a positive customer experience.

As an Associate Customer Success Manager, you'll support customer retention and engagement, track health scores, and assist with account management while developing your career in customer success.

Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.

The Technical Customer Success Manager ensures retention and growth of clients by building relationships, resolving issues, and managing feedback for 30-60 paying customers, focusing on their long-term success.

The Customer Success Specialist will manage SMB client portfolios, driving product adoption and retention, advocating for customer needs, and resolving issues.

The Customer Success Manager ensures client satisfaction and retention by managing relationships, overseeing onboarding, and driving product adoption for customers at Red Canary, a Zscaler company.

The Customer Success Manager builds relationships with enterprise customers to drive engagement, adoption, and retention of the Total Expert platform, and helps them achieve business objectives.

The Customer Success Manager builds relationships with customers, drives product adoption and retention, conducts business reviews, and collaborates with internal teams to enhance customer satisfaction and growth.

The Director of Customer Success leads the Customer Success team, focusing on client management, performance metrics, team development, and strategic account management for enterprise clients.

The Vice President of Customer Success will lead global teams, manage customer relationships, drive adoption, retention, and oversee service delivery in a cloud services environment.

The Senior CSM will manage high-value accounts, develop strategies for success, address risks, build relationships, gather product feedback, and ensure a high-quality customer experience.

The Associate Customer Success Manager assists customers with platform queries, coordinates onboarding, supports customer success managers, documents interactions, and identifies upsell opportunities.

The Sr. Trainer will develop and deliver training programs for Customer Success, focusing on onboarding and continuous education, while measuring performance and refining content for effectiveness.

The Senior Revenue Enablement Manager designs and implements training programs for Customer Success teams to enhance efficiency and satisfaction, focusing on onboarding, continuous education, and performance measurement.

The Senior Customer Success Operations Manager will deliver and optimize systems, processes, and workflows for the global Customer Success team, driving efficiency and supporting operational projects.

As a Customer Success Manager, you will drive growth and renewals for mid-market clients, managing a book of business and ensuring customer satisfaction throughout the customer lifecycle.

Manage customer relationships by providing training, communication, and support to ensure successful use of the Vantage platform, catering to both SMBs and large enterprises.

Own customer relationships and drive success by creating onboarding strategies, delivering training, and managing customer retention and growth. Engage with stakeholders, provide customer insights, and navigate complexities in enterprise accounts.

The role involves supporting medical practices using NextPatient's software, configuring products based on client needs, and advocating for product enhancements.

The Majors Customer Success Manager drives customer satisfaction and success by implementing Five9 solutions, managing relationships, and coordinating with internal teams for effective service delivery.

The Customer Success Manager leads the deployment of the Leadership Intelligence Platform, ensures client satisfaction, and drives adoption.

As a Strategic Customer Success Manager, you'll guide organizations in data-driven success, partnering with customers to enhance collaboration and governance.