Top Customer Success Jobs in Rochester, NY

The Senior Customer Success Manager will enhance client relationships and drive outcomes using PrecisionLender, managing accounts and ensuring business success.

As a Senior Customer Success Manager, you'll manage strategic mid-market clients, ensuring they derive value from the platform, facilitating renewals, and improving client experience through collaboration and support.

The VP of Customer Success manages technical programs, drives revenue growth, and leads a team to enhance client relationships and project delivery.

The Director of Strategic Customer Success leads customer success strategy for global accounts, focusing on engagement and satisfaction while coaching teams to achieve retention goals.

The Enterprise Customer Success Manager will drive adoption and satisfaction of legal tech solutions, manage client relationships, and contribute to product evolution, ensuring a high retention rate and client success.

Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.

The Customer Success Manager will enhance client relationships, manage accounts, drive product adoption, troubleshoot issues, and lead expansion projects to ensure client success.

As a Team Lead, Customer Success Manager, you will mentor junior team members, manage a portfolio of accounts, drive client retention and growth, handle complex escalations, and deliver strategic client engagement.

The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.

As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.

Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.

Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.

Lead and build a high-performing Customer Success team, focusing on customer experience, relationship management, and growth in the healthcare sector.

As a Customer Success Manager at Eve, you'll drive client success and growth, maximize product utilization, manage onboarding, and enhance client relationships while providing feedback for product evolution and implementing strategies for client retention and satisfaction.

As a Client Success Intern, you will support onboarding sessions, assist with educational guide development, and engage with cybersecurity teams for client protection.

Handle customer support and onboarding for guests and landlords, troubleshoot issues, gather feedback, and collaborate with teams to improve service.

The Enterprise Customer Success Manager will prioritize customer success strategies, manage relationships, and drive product adoption and renewals for Writer's enterprise clients.

The Founding Customer Success Manager will lead onboarding, create resources, engage clients, and drive customer success at SalesJack.

As a Customer Success Manager, you will manage key accounts, drive customer adoption and retention, facilitate onboarding, optimize processes, and collaborate cross-functionally to enhance customer experience and revenue growth.

The Client Success Executive at SBI focuses on client satisfaction and retention, supporting account expansion and ensuring clients effectively utilize SBI's subscription services, including AI-enabled advisory offerings.

Manage customer relationships from adoption to renewal, focusing on product utilization and driving business value through data communication and business reviews.

The Senior Manager for Tribal Accounts oversees client accounts, ensuring culturally respectful health solutions and driving engagement, retention, and growth through trusted relationships and customized strategies.

Lead the deployment and adoption of Hippocratic AI's technology in health systems, ensuring implementation aligns with healthcare needs and stakeholder environments.

Securly seeks Customer Success Managers experienced in supporting large K-12 school districts, focusing on post-sale relationships, product adoption, and strategic planning. This role is part of a remote talent community for future opportunities, emphasizing collaboration and student wellness.

The role seeks experienced Customer Success Managers in EdTech or SaaS, managing 200-400 accounts, focusing on scalable workflows and customer engagement.