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Top Tech Support Jobs in Pittsburgh, PA
The Technical Communicator is responsible for creating tutorials, guides, and videos to educate customers about Metabase. This includes collaborating with teams to identify training opportunities, improving documentation, leading webinars, and designing onboarding materials, all with a focus on enhancing user understanding of the platform.
The Process Support Engineer IV - Etch is responsible for driving the adoption of new technologies at customer sites, optimizing tool performance, and providing on-site customer support. This includes diagnosing, troubleshooting, and repairing complex equipment. The role requires strong problem-solving skills and the ability to lead projects while ensuring operational quality of system equipment.
The Sr. Systems Admin is responsible for the design, configuration, management, and support of the technology environment at Cast & Crew. This includes all hardware, software, and systems used for development and deployment on servers, alongside providing technical support, system audits, and maintaining cloud infrastructure.
As a Technical Support Engineer, you will assist Legion customers by diagnosing and troubleshooting software issues, escalating critical problems to engineering, and providing end-to-end resolution. Your responsibilities include managing support tickets, communicating with customers, documenting troubleshooting steps, and becoming an expert on Legion's product configurations.
The NetSuite Administrator Technical Lead at GeneDx is responsible for enhancing operational efficiency through customized solutions within the NetSuite environment. This role involves crafting custom scripts, troubleshooting technical challenges, collaborating with stakeholders, and integrating NetSuite with various systems. The position also includes supporting compliance efforts and driving innovation in technology initiatives.
As a Process Technician, you will oversee manufacturing processes, make equipment adjustments, and perform maintenance. You will lead changeovers, troubleshoot issues to minimize downtime, and work collaboratively with engineers for process improvement.
As an IT Specialist at Rialtic, you'll provide IT support, manage hardware and software issues, assist with employee onboarding, and maintain infrastructure services in the Atlanta office while supporting compliance initiatives.
As a Technical Support Analyst, you will help healthcare organizations and their patients address technology challenges related to telemedicine. Your role includes monitoring video connectivity, resolving technical issues, managing customer relationships, and providing coaching on the eVisit platform. Additionally, you will collaborate with departments to enhance product reliability and report metrics for performance improvement.
The REDD+ Technical Consultant will support various REDD+ projects by conducting GHG measurement, developing monitoring protocols, and creating training programs. The role involves conducting technical analyses, interacting with clients, and preparing technical reports related to climate change mitigation and ecosystem evaluation.
The Managing Consultant will partner with clients to evaluate current business states, recommend technology solutions, and lead implementation strategies. Responsibilities include mentoring team members, overseeing project administration, and developing solution roadmaps to address client needs.
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