Top Tech Support Jobs in Pittsburgh, PA

The Advanced Support Consultant at Bonterra provides proactive and reactive support for CSR clients. Responsibilities include troubleshooting technical issues, managing client relationships, conducting training on Bonterra CSR best practices, and documenting client interactions. The role requires a strong understanding of CSR software and relational databases, as well as excellent communication and problem-solving skills.

Seeking a qualified individual with experience supporting program and activities of a diverse customer set at National Aeronautics and Space Administration (NASA) and/or other Government customers. Responsible for providing project management subject matter expertise to NASA's Spacecraft Fire Safety (SFS) project. Must have excellent customer service skills and the ability to work with all levels of management. Position is part-time with the option to be fully remote within the United States.

The Technical Consultant will be responsible for implementing, training, and supporting customers in using integrations connecting Crunchtime products to other systems in their technology stack. They will also serve as the customer-facing technical expert, advising on integration functionality to meet specific business needs.