Compliance Operations Manager

Posted Yesterday
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Phoenix, AZ, USA
In-Office
Senior level
Software
The Role
Lead and scale compliance operations for fleet and driver programs, including DQF management, D&A consortium oversight, vendor and TPA management, SOP and workflow design, KPI/reporting creation, audit readiness, and continuous improvement.
Summary Generated by Built In
About PrePass

PrePass® is North America's most trusted weigh station bypass and toll management platform. We’re transforming how the transportation industry operates—creating solutions that keep trucks moving safely, efficiently, and compliantly. This means making bold decisions and building systems that support not only fleets but the broader economy. It all starts with enabling commercial vehicles to keep rolling with seamless toll management, weigh station bypass, and safety solutions. It’s what we do best, and we do it to meet the demands of the road every day.

That’s why people join us: our solutions are implemented in real-time, on highways and interstates across the nation, helping fleets go farther, faster. This work challenges and rewards, presenting complex problems that need ambitious answers. We hire bold thinkers with a heart for impact, a passion for progress, and the optimism to shape the future of transportation.

About the Role

The Compliance Operations Manager is responsible for building, scaling, and leading PrePass operations for our Compliance Offerings. This leader will design systems, processes, and a high-performing team to support fleet compliance, drive compliance, drug & alcohol programs, and ongoing audit readiness. The role is critical to reducing risk and enabling scalable growth for our customers.

This position is ideal for someone with hands-on experience in transportation compliance who thrives in a building new teams, is organized, and process driven.

Essential Responsibilities

Compliance Operations Leadership

  • Build and lead a compliance operations team (driver compliance, D&A, fleet compliance)
  • Develop SOPs and scalable workflows for all compliance processes
  • Establish KPIs and reporting for compliance performance

Driver Compliance & Onboarding

  • Oversee the Driver Qualification File (DQF) program and ensure completeness and accuracy
  • Ensure all drivers in the program meet CDL, medical certification, and FMCSA requirements
  • Build and optimize onboarding workflows for owner-operators and company drivers
  • Manage MVR checks, background verifications, and prior employer inquiries

Drug & Alcohol (D&A) Program Management

  • Own the PrePass D&A consortium program in compliance with FMCSA regulations
  • Manage random testing pool, pre-employment, post-accident, and reasonable suspicion testing
  • Ensure compliance with the FMCSA Drug and Alcohol Clearinghouse
  • Manage third-party administrators (TPAs) and testing vendors
  • Maintain accurate records and ensure audit readiness

Systems, Reporting & Continuous Improvement

  • Build dashboards and reporting for compliance metrics and risk indicators
  • Identify gaps and drive continuous improvement initiatives in FD360

RequirementsQualifications
  • 5+ years of experience in trucking, logistics, or fleet compliance
  • Strong knowledge of FMCSA, DOT, and safety regulations
  • Experience managing compliance programs (driver, fleet, or D&A)
  • Experience leading or building teams
  • Strong operational and process design skills

Bonus Points For

  • Experience executing a compliance strategy
  • Experience with compliance platforms
  • Experience managing audits or regulatory reviews
  • Knowledge of IFTA, IRP, and multi-state operations
  • Bachelor’s degree in Logistics, Business, or related field

Desired Characteristics

  • Operational leadership and team building
  • Strong attention to detail and regulatory rigor
  • Process design and scalability mindset
  • Proactive approach to problem-solving and continuous improvement
  • Strong communication and cross-functional collaboration

BenefitsHow We Will Take Care of You
  • Robust benefit package that includes medical, dental, and vision that start on date of hire.
  • Paid Time Off, to include vacation, sick, holidays, and floating holidays.
  • Paid parental leave.
  • 401(k) plan with employer match.
  • Company-funded “lifestyle account” upon date of hire for you to apply toward your physical and mental well-being (i.e., ski passes, retreats, gym memberships).
  • Tuition Reimbursement Program.
  • Voluntary benefits, to include, but not limited to Legal and Pet Discounts.
  • Employee Assistance Program (available at no cost to you).
  • Company-sponsored and funded “Culture Team” that focuses on the Physical, Mental, and Professional well-being of employees.
  • Community Give-Back initiatives.
  • Culture that focuses on employee development initiatives.
  • Company-wide bonus and commission plans.
Join Us

At PrePass, our mission drives us.

We invest in relationships. We challenge ourselves to innovate and improve. We win together. Simply put, we live our Core Values.

Ready to help move the transportation industry forward? Join us and let’s drive progress—together.

Skills Required

  • 5+ years of experience in trucking, logistics, or fleet compliance
  • Strong knowledge of FMCSA, DOT, and safety regulations
  • Experience managing compliance programs (driver, fleet, or D&A)
  • Experience leading or building teams
  • Strong operational and process design skills
  • Experience executing a compliance strategy
  • Experience with compliance platforms
  • Experience managing audits or regulatory reviews
  • Knowledge of IFTA, IRP, and multi-state operations
  • Bachelor's degree in Logistics, Business, or related field
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The Company
HQ: Phoenix, AZ
147 Employees
Year Founded: 1993

What We Do

PrePass® is the most utilized and technologically advanced weigh station bypass platform in North America. PrePass helps qualified commercial motor carriers to stay on schedule and safely bypass inspection facilities at highway speeds. PrePass offers customer options to use the bypass app, the RFID transponder, or both. PrePass services also include electronic toll payments, and the INFORM™ Safety and Tolling dashboards. PrePass saves fleets time, fuel, and money and helps government agencies improve highway safety. Over 700,000 commercial vehicles from pre-qualified fleets utilize PrePass services based on their safety compliance and up-to-date credentials. Services are offered through PrePass Safety Alliance, a non-profit public-private partnership focused on commercial transportation safety and efficiency.

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