Top Operations Jobs in Philadelphia, PA

Leads FP Movement’s global operations calendar and cross-functional processes from product creation through commercialization and post-consumer operations. Partners with product, sourcing, design, merchandising, marketing, and sales to improve speed, efficiency, capacity planning, and go-to-market execution. Develops operating models, dashboards, performance metrics, executive materials, and process improvements while championing analytics, automation, and generative AI across the retail organization.

Leads global fraud strategy and operations across retail, wholesale, and subscription businesses. Develops fraud and payment analytics, dashboards, KPIs, and prevention strategies; monitors disputes and revenue retention; manages external fraud-prevention and payment vendors; reviews contracts, pricing, invoices, and renewals; and partners cross-functionally to improve fraud controls, operational performance, and customer experiences.

Supports fundraising operations through donation, pledge, recurring gift, matching gift, and event revenue processing. Maintains the Revolution CRM, manages data imports and exports, performs constituent record updates, resolves exceptions, and conducts data cleanup and deduplication. Provides additional fundraising systems and operations support during busy pledge drive and year-end periods.

Processes and reviews domestic and international mutual fund transactions, submits client trading orders, maintains securities and account information, and supports timely settlement. The role investigates root causes, implements assigned solutions, responds to internal and external client inquiries, coordinates with operational teams, and manages time-sensitive workflows while maintaining confidentiality, accuracy, and quality.

Processes corrections and reversals for client transactions on the SEI Wealth Platform. Reviews and enters client information, maintains securities and accounts, responds to inquiries, researches root causes, processes accurate transactions, and implements assigned solutions. The role coordinates with operational teams, handles time-sensitive work, recommends process improvements, and makes decisions based on policies, procedures, and regulations while maintaining confidentiality and quality.

Processes retirement-plan distributions and loans accurately while complying with procedures and regulatory requirements. Manages high-volume, time-sensitive participant requests, conducts outbound verification calls, gathers documentation by email, and records interactions in Jira and related systems. Collaborates with teammates to improve workflows, maintain quality, and support participant satisfaction. The role requires strong organization, communication, adaptability, and willingness to learn retirement-services processes.

Supports coworking community members through responsive service, onboarding, office moves, event preparation, concierge operations, and community events. Maintains kitchens, conference rooms, print stations, offices, and lab spaces; resets spaces after move-outs; performs light repairs and troubleshooting; and coordinates facilities requests with building maintenance. The role requires a personable, organized, hands-on problem solver with at least one year of professional experience.

Process new account openings and maintenance requests according to service-level agreements. Manage workflow queues to ensure accounts are traded within client and sponsor guidelines. Perform quality-control checks for accuracy before trading, and coordinate with custodians, banks, and brokers to resolve issues efficiently. The role requires strong organization, analytical and problem-solving abilities, attention to detail, communication skills, and proficiency with Microsoft Office and proprietary systems.

Processes and reviews domestic and international mutual fund transactions, enters client and security information, submits trading orders, supports timely settlement, responds to client inquiries, researches root causes, implements assigned solutions, and coordinates with operational teams. The role manages multiple time-sensitive tasks while maintaining accuracy, confidentiality, quality, and professional service for internal and external clients.

Supports Warehouse Management Systems, controls systems, and automated material handling technologies in a distribution center. Responsibilities include monitoring performance, troubleshooting issues, coordinating escalations, supporting users and training, maintaining documentation, conducting testing and validation, analyzing operational data, and contributing to process improvements. The role collaborates with logistics, IT, maintenance, and vendors to maintain reliable, accurate, and efficient warehouse operations.

Execute post-investment client cash-movement requests, including distributions, liquidations, model changes, systematic withdrawals and contributions, and standing bank payment instructions. Maintain accurate account trading and system records by reviewing daily custodial reports. The role requires careful attention to detail, multitasking, urgency, deadline management, and effective stakeholder relationships. This is a hybrid position requiring at least three onsite days weekly.

Supports the Business Operations team across approvals and account management, e-commerce operations, payments and reconciliation, and customer success. The intern will complete meaningful cross-functional projects, learn from business owners, build professional skills, and gain experience in a fast-paced fintech and e-commerce startup environment.

Processes domestic and global trade settlements, including TBA pair-off trades, across multiple depositories. Reviews and enters client transactions, responds to inquiries, coordinates with operational teams, and meets time-sensitive delivery schedules. The role requires accuracy, confidentiality, effective communication, multitasking, attention to detail, and reliable attendance while providing professional client service.

Leads Burro’s Robot Support function and customer-facing fleet reliability operations. Manages support engineers, escalations, fleet health monitoring, diagnostics, failure-mode prioritization, software deployments, scalable support processes, outsourced partner models, and cross-functional issue resolution. The role also develops tools and documentation, improves customer utilization and ROI, and scales support capabilities as the autonomous robot fleet expands.

Leads day-to-day operations for the Workforce & Strategic Partnerships division, supervising senior leaders across workforce development, community education, and corporate training. Responsibilities include financial modeling, P&L and performance analysis, budgeting, forecasting, enrollment and utilization optimization, revenue growth, business-case development, executive reporting, facilities planning, process improvement, and translating divisional strategy into accountable operational execution.

Lead and optimize operational processes for Casualty underwriting profit centers. Oversee workflows, SOPs, KPIs, quality assurance, resource allocation, and regulatory compliance. Drive automation and process-improvement projects with IT and vendors, provide analysis and reporting to leadership, support staff development, and partner with finance and underwriters to improve efficiency, accuracy, and profitability.

As an Operations Analyst in the Reconciliation team, you will ensure accurate reconciliation of accounts, liaising with internal teams, managing pricing details, and maintaining documentation. You are expected to develop solutions and support clients through effective communication while delivering high-quality service.

The role involves working as a Source One Delivery/Operations Specialist, focusing on email archiving and eDiscovery product implementation and operations across various locations.

The Senior Engineering Operations Manager will guide transit agency clients on operational strategies, maintenance planning, and system readiness, leveraging extensive experience in public transit operations.

Owns enterprise networking, ARC locker connectivity, security operations execution, and corporate IT administration. Responsibilities include troubleshooting Wi-Fi, Ethernet, cellular, firewall, VLAN, and router issues; supporting client installations; managing access, devices, SaaS platforms, backups, vendors, and security controls; and developing deployment standards and runbooks. The role partners with client IT teams, Operations, and SRE to resolve field failures and maintain reliable technology operations.

Manages workflow and production oversight across tax, bookkeeping, accounting, and tax resolution services. Coordinates deadlines, workloads, staff responsibilities, client onboarding, billing, collections, and engagement budgets. Leads process improvement, internal controls, reporting, practice management systems, AI and automation workflows, vendor and IT coordination, staff training, and administrative supervision. Ensures consistent client service, operational efficiency, deadline compliance, and accurate management visibility.

As an Operations Analyst in Reconciliation, you will perform reconciliations, communicate with internal and client teams, and manage key documentation to ensure accuracy in accounts for investment funds.

Leads a client-dedicated team managing the full separately managed account lifecycle, including onboarding, implementation, servicing, maintenance, and termination. Oversees service delivery, escalations, controls, staffing, operational metrics, and regulatory compliance. Partners with business, technology, portfolio management, and risk teams to improve processes, implement scalable operating models, and support automation. Hires, coaches, and develops operational staff while fostering accountability, client focus, and continuous improvement.

Manage core operational processes for Veeva’s global Business Consulting practice. Responsibilities include maintaining operational discipline, tracking metrics, producing reporting and insights, improving workflows, reducing administrative inefficiency, collaborating cross-functionally, and ensuring process and system integrity. The role requires strong analytical, communication, relationship-management, adaptability, and problem-solving skills in a globally distributed organization.

Manage internal operations for the Office of Community Empowerment and Opportunity, overseeing IT, fleet, safety, telephony, asset/inventory management, and supervisory staff. Ensure compliance with City and funder requirements, implement workflows, troubleshoot operational issues, liaise with OIT, chair the Safety Committee, and support equitable operations across units.