Top IT Jobs in Philadelphia, PA

The Senior Technical Support Engineer is responsible for providing top-notch technical support for Apollo's OSS and SaaS products, managing customer support tickets, collaborating with engineering teams, and maintaining technical documentation. The role involves troubleshooting Kubernetes clusters, AWS, and GCP environments, as well as streamlining support processes while ensuring customer satisfaction.

The role involves analyzing client requirements for Odoo architecture, implementing and customizing Odoo solutions, providing training and support to clients, and collaborating with teams for ongoing development and troubleshooting.

The SAP FICO Consultant will manage the full project lifecycle, identify and document business requirements, conduct Fit/GAP workshops, create functional specifications, conduct training for key users, design unit tests, create Core models in SAP, and provide post-go-live support.

The role involves managing the full lifecycle of projects, identifying business requirements, conducting workshops, writing specifications, training key-users, and providing post go-live support. The consultant will work on SAP FICO implementations and ensure solutions meet business needs.

The Sr Solutions Consultant will bridge the gap between customers, sales, and product teams, providing technical support, scoping automation solutions, and improving lifecycle processes. Responsibilities include customer interaction, technical discovery, and creating proofs-of-concept to ensure successful onboarding and implementation of Ushur’s AI-powered platform.

The Senior Manager, IT Security Ops will lead the establishment and management of a Security Operations Center (SOC). Responsibilities include designing SOC frameworks, overseeing incident responses, integrating threat intelligence, and collaborating with various departments. The role also involves managing budgets and fostering a security-aware culture throughout the organization.

Oversee and facilitate dealership user training, provide CRM training, guide implementation specialists, identify risks, manage training and setup, complete certification program, sustain a positive attitude, stay updated on SaaS solutions, deep knowledge of retail automotive industry, represent company professionally, manage dealership expectations, foster relationships with stakeholders.

The Implementation Consultant at Tekion is responsible for overseeing dealership user training, providing DMS training, guiding implementation specialists, managing operational tasks, and ensuring positive dealer interactions. The role involves deep knowledge of the automotive industry, Tekion products, and implementation processes.

The Revenue Operations Consultant will support the sales team's systems needs, focusing on the CPQ tool, managing tasks, conducting User Acceptance Testing, training sales teams, resolving billing discrepancies, and ensuring accurate revenue reporting in alignment with finance teams.

The Technical Support Team Lead at Delivery Solutions manages the daily operations of the technical support team, enhancing customer satisfaction, providing team supervision, and handling escalations. Responsibilities include tracking SLAs, onboarding new staff, and supporting product launches, while developing KPIs and aiming for continuous improvement in support processes.

As a Technical Support Representative, you'll assist customers with technical inquiries via phone, email, and chat. You'll document issues, work with the Engineering team to resolve problems, and learn Agiloft's software product to provide tailored solutions to clients' needs.