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Top Customer Success Jobs in Nashville, TN
Healthtech • Pharmaceutical • Hospitality
This role serves as the primary liaison between Evio and health plan customers, ensuring the success of Evio Insights by aligning RWE projects with customer needs and measuring the resulting impact.
Top Skills:
Analytical ToolsDigital ToolsPharmacy Benefit Manager Systems
Cloud • Software
The Manager of Customer Success leads post-sales for strategic accounts, primarily Federal customers, and manages a team while ensuring customer satisfaction and renewal predictability.
Top Skills:
B2B SaasCloudFinopsInfrastructureSecurity
Computer Vision • Machine Learning • Mobile • Productivity • Software
The Customer Success Engineer will manage key US enterprise accounts by driving adoption, providing technical guidance, and facilitating solutions integration while collaborating with cross-functional teams.
Top Skills:
Ai Development ToolsAndroidCobolFlutterGainsightiOSPlanhatReact NativeSalesforceSdks
Cloud • Software • Analytics
The Customer Success Manager will oversee client relationships, ensuring satisfaction, upselling opportunities, and coordinating with internal teams. The role includes client engagement, product knowledge, and process improvement.
Top Skills:
AmlCloudFinancial Crimes SoftwareFraud Solutions
Healthtech • Information Technology • Software
The Customer Success Manager oversees multiple healthcare account relationships, ensuring client satisfaction and driving successful outcomes while managing escalations across teams.
Top Skills:
Enterprise Account ManagementHealthcare Technology
Artificial Intelligence • Hardware • Robotics • Software
The CSM Manager leads a team of customer success managers for major public safety customers, ensuring customer satisfaction, driving outcomes, and resolving high-priority issues.
Top Skills:
Drone TechnologiesPublic Safety Technology ProgramsUas Operations
Marketing Tech
This role focuses on customer onboarding, training, and support in a fast-paced environment, ensuring brands gain value from OuterSignal's insights.
Top Skills:
GorgiasKlaviyoMeta Ads ManagerSms Platforms
Software • Business Intelligence
The Manager of Customer Success leads a team to ensure customer satisfaction, drive product adoption, and manage portfolio performance, overseeing onboarding, renewals, and risks.
Top Skills:
SaaS
Information Technology • Cybersecurity
The Director of Client Success will lead the Client Success team, focusing on partner satisfaction, retention, and expansion while integrating AI-driven strategies for efficiency and value realization from the platform.
Top Skills:
AIAutomationLlm-Based ToolingPredictive AnalyticsTelemetryUsage Data
Edtech • Machine Learning • Software • Database
The Director of Customer Success leads a team to drive customer engagement, retention, revenue growth, and strategic account management in an educational tech context. Responsibilities include managing performance metrics, fostering executive relationships, and implementing operational improvements for customer success outcomes.
Top Skills:
B2B SaasDashboards
Edtech • Information Technology • Software • Virtual Reality
The Customer Success Manager handles a portfolio of 150+ accounts, focusing on onboarding, customer health monitoring, and ensuring adoption of the Transfr platform.
Top Skills:
ChurnzeroClientsuccessCustomer Success Automation PlatformsGainsight
Information Technology • Software
Drive high retention and expansion for key clients as a strategic advisor, optimizing payment solutions and cultivating executive relationships.
Top Skills:
Salesforce
New
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Artificial Intelligence • Software
The role involves driving customer onboarding, AI solution deployment, CRM integration, and managing stakeholder relationships to optimize service outcomes.
Top Skills:
Agentic AiAIAPIsGenerative AiLlmsMicrosoft DynamicsNlpOracle CxSalesforceServicenow
Marketing Tech • Consulting
The Client Success Manager will manage client relationships, oversee onboarding, and ensure satisfaction while collaborating with the media buying team for effective campaign execution.
Top Skills:
ClickupCrm SystemsGoogle SuiteMeta Ads ManagerMeta Business Suite
AdTech • Digital Media • News + Entertainment • Other
The Associate Director of Client Success will lead a team managing client relationships, ensuring campaign success and driving client retention and growth.
Top Skills:
Google Office Suite
Cloud • Security • Software • Cybersecurity
As a Senior Customer Success Engineer at Veeam, you will drive technical success across client engagements, lead onboarding processes, conduct recovery simulations, and manage stakeholder communications, ensuring long-term customer outcomes and satisfaction.
Top Skills:
AutomationAWSCloud PlatformsDr&R Best PracticesAzureOperating SystemsScriptingStorageVeeam ProductsVirtualization
Information Technology • Software
Manage a book of 15-20 enterprise accounts, drive adoption and renewal, analyze customer usage, and foster strong relationships to enhance customer success.
Top Skills:
Developer ToolsSaaS
Hardware • Other • Software • Appliances • Industrial • Manufacturing
The role focuses on developing digital customer success programs, creating educational content, and utilizing tools like Gainsight for analytics and engagement. Responsibilities include executing initiatives to improve customer health, optimizing life cycle journeys, and collaborating across departments to enhance customer satisfaction and retention.
Top Skills:
CmsGainsight CsGainsight PxJourney Orchestrator
Mobile • Security • Software • Cybersecurity
Manage a portfolio of enterprise Keeper Security customers to drive adoption, renewals, upsells and expansions. Build relationships with senior and C-level contacts, conduct QBRs, troubleshoot technical issues, advise on security best practices, negotiate contracts, and collaborate cross-functionally to deliver customer value and meet revenue quotas.
Top Skills:
DirectoryEncrypted MessagingIamPasskeysPassword ManagementPrivileged Access ManagementSalesforceSecrets ManagementSsoZero-KnowledgeZero-Trust
Legal Tech
The Customer Success Manager will oversee post-sale relationships with enterprise clients, enhancing product usage, driving adoption, and identifying growth opportunities in the legal tech space.
Top Skills:
AnalyticsAPIsLegal DataSaaS
Artificial Intelligence • Software
The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.
Top Skills:
AINo-Code ToolsSupply Chain Management Technologies
Big Data • Cloud • Big Data Analytics
The Technical Customer Success Manager will manage customer onboarding, troubleshoot issues, build solutions, drive value, and identify growth opportunities.
Top Skills:
BashGainsightPowershellPythonSalesforceTerraform
Digital Media • Social Media • Software • Sports
The Client Success Lead will manage partnerships for wrestling software, ensuring success for state associations and coaches. This includes overseeing season management setup and addressing software support issues while maintaining strong relationships with partners.
Top Skills:
Sports Management Software
Healthtech • HR Tech • Software
The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.
Top Skills:
Google SuiteMS OfficeSalesforce
Healthtech • HR Tech • Software
The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.
Top Skills:
Google SuiteMS OfficeSalesforce
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