Top Customer Success Jobs in Nashville, TN

The Director of Customer Success Operations will develop a strategy for integrated technology infrastructure, evaluate go-to-market strategies, define roles across teams, and establish KPIs to enhance operational effectiveness. This role collaborates with multiple departments to align customer data and implements processes for effective customer engagement and reporting.

The Customer Success Manager will focus on onboarding customers, managing their lifecycle, and ensuring their long-term success with data security and governance. Key responsibilities include developing onboarding plans, defining project objectives for use cases, managing project teams, and assessing customer health.

The Customer Success Manager at RunPod will focus on driving customer retention, facilitating renewals, and identifying growth opportunities. This role involves managing client portfolios, monitoring product usage and customer health analytics, and collaborating with internal teams to enhance the customer experience. Strong communication skills and an analytical mindset are key for success in this innovative startup environment.