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Top Customer Success Jobs in Nashville, TN
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills:
Ai Tools
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.
Top Skills:
AirtableIntercomQuicksightSalesforceSlackWeb-Based TechnologiesZendesk
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.
Top Skills:
AIHcmPayroll
Reposted 21 Days AgoSaved
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Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.
Top Skills:
6SenseApolloClayGongOutreachSalesloft
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.
Top Skills:
SaaS
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills:
Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
Enterprise Web • Fintech • Marketing Tech • Software
Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.
Top Skills:
ChurnzeroGainsightSalesforce
Software
The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.
Top Skills:
Customer SuccessCustomer SupportSaaS
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills:
AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
Payments
The Customer Success Manager drives customer adoption and satisfaction, optimizing fundraising efforts and providing guidance to nonprofit clients. This role involves relationship building, training, and collaborating with teams to enhance the customer experience.
Top Skills:
Crm SoftwareOnline Fundraising Tools
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager enhances customer retention and outcomes by leveraging finance expertise and managing strategic accounts while promoting product adoption and maximizing customer ROI.
Top Skills:
Epm ToolsFp&ASaaS
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.
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Big Data • Transportation • Analytics • Big Data Analytics
The intern will shadow customer success roles, learn about telematics products, assist in implementing solutions, and support customer interactions.
Top Skills:
APIsCloud InfrastructureExcelJupyter NotebooksMobile TechnologiesMobilityPostmanSdksTelematics
Software
Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.
Top Skills:
CRM
Software • Analytics
The Technical Customer Success Manager ensures retention and growth of clients by building relationships, resolving issues, and managing feedback for 30-60 paying customers, focusing on their long-term success.
Top Skills:
A/B TestingData WarehousesDeveloper ToolsPosthogProduct AnalyticsSdks
Software
The Customer Success Manager ensures customer health and engagement, driving satisfaction and retention through regular interactions and support with key messaging and data collection.
Top Skills:
EhrExcelMS OfficeSaaS
Cloud • Social Impact • Software
Manage professional services projects ensuring timely delivery and outstanding customer experience. Conduct meetings, resolve issues, and maintain project data.
Top Skills:
CertiniaMicrosoft PowerpointMicrosoft ProjectMicrosoft VisioMicrosoft WordSalesforce
Fintech
The Customer Success Manager will drive customer success initiatives, manage partnerships, and enhance product adoption, maintaining strong relationships and improving customer sentiment.
Top Skills:
Google MeetSlackZoom
Artificial Intelligence • Machine Learning • Robotics • Software
As a Customer Success Manager, you'll foster customer relationships, oversee deployment processes, drive adoption, and ensure alignment with customer needs, ultimately enhancing the value of our technology.
Top Skills:
ChatgptExcelGmailGoogle SheetsGoogle SlidesJIRAPowerPointSalesforce
Other
The Customer Success Manager is responsible for strengthening client relationships, ensuring customer satisfaction, expanding accounts, and addressing client needs effectively through proactive communication and collaboration.
Top Skills:
Crm Software
Healthtech • Information Technology • Software
The Customer Success Manager will manage customer relationships to ensure satisfaction, drive adoption, and support healthcare customers' strategic goals through collaboration and data analysis.
Top Skills:
Data AnalyticsPower BI
Cloud • Digital Media • Marketing Tech • Sales • Social Media • Software • Database
The Enterprise Customer Success Manager will drive growth and secure renewals for enterprise customers while overseeing the customer lifecycle and managing contract negotiations.
Healthtech • Software
The Customer Success Manager will manage a portfolio of accounts, focusing on retention and adoption, while collaborating with various teams to ensure customer satisfaction.
Top Skills:
SaaS
eCommerce • Fintech • Payments • Financial Services
The Customer Success Manager drives ongoing merchant relationships post-implementation, leveraging AI and automation to optimize engagement, ensure compliance, and enhance retention through data-driven strategies and negotiation efforts, while fostering long-term partnerships.
Top Skills:
AIAutomation Tools
Healthtech • HR Tech • Software
The Director, Client Success will lead the PBM Client Success team, focusing on client retention, satisfaction, and growth. Responsibilities include strategic account planning, managing team operations, client relationship oversight, and developing processes to enhance service quality.
Top Skills:
Google SuiteMS OfficeSalesforce
Top Companies in Nashville, TN Hiring Customer Success Roles
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