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Top Customer Success Jobs in Nashville, TN

16 Days AgoSaved
Remote or Hybrid
Nashville, TN
173K-195K Annually
Expert/Leader
173K-195K Annually
Expert/Leader
Edtech • Information Technology • Software
The Director of Strategic Customer Success leads customer success strategy for global accounts, focusing on engagement and satisfaction while coaching teams to achieve retention goals.
Top Skills: Csm Capacity PlanningCustomer Success ProcessesSaaSSales Processes
Reposted 18 Days AgoSaved
Easy Apply
Remote
Nashville, TN
Easy Apply
88K-189K Annually
Mid level
88K-189K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
Manage relationships with Public Sector customers by aligning their business outcomes with actionable objectives, ensuring high adoption and satisfaction of the GitLab platform.
Top Skills: Continuous DeploymentContinuous IntegrationDevsecopsGitSoftware Development Lifecycle
Reposted 9 Hours AgoSaved
In-Office
Nashville, TN
55K-70K Annually
Entry level
55K-70K Annually
Entry level
Fintech • Software • Financial Services • Cybersecurity
The Customer Success Associate will manage strategic customer relationships, drive positive outcomes, and provide business reviews, focusing on revenue retention and expansion opportunities.
Top Skills: ExcelPowerPointSaas SoftwareWord
Reposted 9 Hours AgoSaved
In-Office
Nashville, TN
85K-100K Annually
Senior level
85K-100K Annually
Senior level
Fintech • Software • Financial Services • Cybersecurity
The role involves managing Enterprise and Strategic customer relationships, ensuring revenue retention, driving adoption and expansion, and collaborating with cross-functional teams to achieve client goals.
Top Skills: ExcelPowerPointSaas Software SolutionsWord
Reposted 20 Days AgoSaved
Remote or Hybrid
Nashville, TN
Mid level
Mid level
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.
Top Skills: ExcelPower BISalesforce
Reposted 21 Days AgoSaved
Easy Apply
Remote
Nashville, TN
Easy Apply
88K-140K Annually
Mid level
88K-140K Annually
Mid level
Big Data • Fintech • Mobile • Payments • Financial Services
As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.
Top Skills: MS OfficeSalesforce
22 Days AgoSaved
Remote
Nashville, TN
125K-135K Annually
Senior level
125K-135K Annually
Senior level
Information Technology • Software • Cybersecurity
Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.
Top Skills: Customer Success PlatformsGainsightPlanhatSalesforce
22 Days AgoSaved
Easy Apply
Remote
Nashville, TN
Easy Apply
125K-140K Annually
Mid level
125K-140K Annually
Mid level
Data Privacy
Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.
Top Skills: Crm ToolsCsm ToolsHubspotVitally
Reposted 22 Days AgoSaved
Easy Apply
Remote
Nashville, TN
Easy Apply
Internship
Internship
Information Technology • Security • Software • Cybersecurity
As a Client Success Intern, you will support onboarding sessions, assist with educational guide development, and engage with cybersecurity teams for client protection.
Reposted 9 Hours AgoSaved
In-Office or Remote
Nashville, TN
Senior level
Senior level
Artificial Intelligence • Software • Generative AI
The Enterprise Customer Success Manager will prioritize customer success strategies, manage relationships, and drive product adoption and renewals for Writer's enterprise clients.
Top Skills: B2B SaasContent MarketingTechnical WritingUx
Reposted 9 Hours AgoSaved
Remote
Nashville, TN
Junior
Junior
Information Technology • Internet of Things
The Customer Success Manager will bridge client needs with technology, ensuring clients utilize the platform effectively while maintaining strong relationships and providing insights to enhance services and products.
Top Skills: Digital Marketing
Reposted 22 Days AgoSaved
Remote
Nashville, TN
Senior level
Senior level
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills: AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
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23 Days AgoSaved
Remote
Nashville, TN
70K-120K Annually
Mid level
70K-120K Annually
Mid level
Edtech • Software
The Customer Success Manager will build relationships with customers, ensure solution adoption, drive retention, and collaborate with teams to address needs.
Top Skills: Account ManagementCustomer SuccessEducation Technology
6 Hours AgoSaved
Remote
Nashville, TN
75K-108K Annually
Mid level
75K-108K Annually
Mid level
Artificial Intelligence • Big Data • Machine Learning • Security • Software • Cybersecurity • Big Data Analytics
The Growth Customer Success Manager at Anaconda drives customer retention and satisfaction by scaling success programs, identifying upsell opportunities, and collaborating with marketing and product teams to enhance customer experience and platform adoption.
Top Skills: CatalystPythonSalesforceTableauZendesk
6 Hours AgoSaved
Remote
Nashville, TN
56K-81K Annually
Junior
56K-81K Annually
Junior
Artificial Intelligence • Big Data • Machine Learning • Security • Software • Cybersecurity • Big Data Analytics
As a Growth Customer Success Manager at Anaconda, you will drive customer retention and satisfaction by scaling success programs, analyzing usage patterns, and educating users on product features while collaborating across functions.
Top Skills: CatalystPythonSalesforceTableauZendesk
8 Hours AgoSaved
Remote
Nashville, TN
Junior
Junior
Retail • Sales • Energy
As a Customer Success Manager, you'll guide clients through onboarding, deliver training sessions, maintain documentation, and provide ongoing support to ensure successful product usage.
Top Skills: Zendesk
Reposted 9 Hours AgoSaved
Remote
Nashville, TN
130K-150K Annually
Mid level
130K-150K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Software • Big Data Analytics
The role involves supporting CX data operations, analyzing performance metrics, managing CX analytics inquiries, and presenting insights through reports and dashboards.
Top Skills: BigQueryDbtETLGoogle SheetsGoogle SlidesReverse EtlSnowflakeSQLTableau
Reposted 9 Hours AgoSaved
Remote
Nashville, TN
60K-70K Annually
Senior level
60K-70K Annually
Senior level
HR Tech • Logistics • Software
Manage large mid-market accounts, ensuring retention and growth. Drive adoption, reduce churn, and collaborate with teams to enhance customer experience.
Top Skills: PlanhatSaaS
Reposted 9 Hours AgoSaved
Remote
Nashville, TN
85K-100K Annually
Senior level
85K-100K Annually
Senior level
HR Tech • Logistics • Software
The Senior Manager will lead a Customer Success team, focusing on retention, expansion, and net revenue retention, while collaborating cross-functionally.
Top Skills: PlanhatSaaS
Reposted 9 Hours AgoSaved
Remote
Nashville, TN
130K-150K Annually
Senior level
130K-150K Annually
Senior level
Fintech • Software • Financial Services
The Account Manager is responsible for revenue growth across a portfolio of ~150 accounts, driving upsells, renewals, and cross-functional collaboration with Product and Marketing teams.
Top Skills: MartechSaaS
Reposted 9 Hours AgoSaved
Remote
Nashville, TN
174K-205K Annually
Senior level
174K-205K Annually
Senior level
Software
As a Customer Success Manager at Vanta, you will lead post-sales for enterprise customers, guiding them through implementation and product adoption while fostering relationships for renewals and expansions.
Top Skills: SaaSVanta Trust Management Platform
Reposted 9 Hours AgoSaved
In-Office or Remote
Nashville, TN
134K-158K Annually
Mid level
134K-158K Annually
Mid level
Software
As a Customer Success Manager at Vanta, guide mid-market customers through their security and compliance journeys, ensuring satisfaction and retention.
Top Skills: SaaS
Reposted 9 Hours AgoSaved
Remote
Nashville, TN
Senior level
Senior level
Software
The Senior Customer Success Manager at Mixmax will drive adoption and retention of the platform for key customers, acting as a strategic advisor and managing relationships to help teams improve productivity and achieve their business outcomes.
Top Skills: GainsightHubspotSalesforceVitally
Reposted 9 Hours AgoSaved
Remote
Nashville, TN
80K-95K Annually
Mid level
80K-95K Annually
Mid level
Software
The RCM Client Success Manager ensures client satisfaction by supporting their operational and billing needs post-software onboarding, identifying growth opportunities, and driving long-term account health.
Top Skills: Emr PlatformsGoogle WorkspaceExcelSaas SystemsWorkflow Tools
Reposted 9 Hours AgoSaved
Remote
Nashville, TN
145K-225K Annually
Senior level
145K-225K Annually
Senior level
Big Data • eCommerce
Lead a team of Client Strategy Managers to drive client engagement, retention, and revenue growth through strategic planning and execution.
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