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Top Customer Success Jobs in Nashville, TN

Reposted 16 Days AgoSaved
Remote
Nashville, TN
125K-135K Annually
Senior level
125K-135K Annually
Senior level
Information Technology • Software • Cybersecurity
Manage relationships with enterprise customers, ensuring their success and satisfaction post-sale, while aligning their objectives with ReversingLabs solutions. Drive retention, expansion, and create Customer Success Plans based on measurable outcomes.
Top Skills: Customer Success PlatformsGainsightPlanhatSalesforce
Reposted 16 Days AgoSaved
Easy Apply
Remote
Nashville, TN
Easy Apply
125K-140K Annually
Mid level
125K-140K Annually
Mid level
Data Privacy
Manage customer accounts to drive renewals and expansions, ensuring satisfaction and measurable revenue growth through strategic account management and relationship building.
Top Skills: Crm ToolsCsm ToolsHubspotVitally
Reposted 16 Days AgoSaved
Easy Apply
Remote
Nashville, TN
Easy Apply
88K-140K Annually
Mid level
88K-140K Annually
Mid level
Big Data • Fintech • Mobile • Payments • Financial Services
As a Client Success Lead, you'll manage client relationships, ensure satisfaction, identify upsell opportunities, collaborate with teams, and navigate changing environments.
Top Skills: MS OfficeSalesforce
17 Days AgoSaved
Easy Apply
Remote
Nashville, TN
Easy Apply
80K-100K Annually
Senior level
80K-100K Annually
Senior level
Healthtech • HR Tech • Software
The Senior Customer Success Manager will build strategic relationships with staffing agencies, drive revenue growth, ensure client success, and advocate for clients internally. This role requires problem-solving, negotiation skills, and effective communication.
Top Skills: Crm ToolsHubspotSalesforce
13 Days AgoSaved
Easy Apply
Remote
Nashville, TN
Easy Apply
120K-150K Annually
Senior level
120K-150K Annually
Senior level
Fintech • Payments • Financial Services
The Senior Manager, Customer Success will enhance B2B partner engagement and growth, driving product adoption and ensuring high satisfaction across EarnIn's portfolio.
Top Skills: Customer SuccessData AnalysisFintechHr TechMarketingPartner ManagementSaaS
19 Days AgoSaved
Remote or Hybrid
Nashville, TN
100K-120K Annually
Junior
100K-120K Annually
Junior
Professional Services • Software
The Customer Success Manager drives customer satisfaction and engagement by enhancing relationships, advocating for clients, and identifying growth opportunities. They also provide feedback for product enhancement and engage stakeholders regularly.
Top Skills: Ai Tools
20 Days AgoSaved
Remote or Hybrid
Nashville, TN
120K-153K Annually
Senior level
120K-153K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and mentor a team of Customer Success Managers, manage enterprise accounts focusing on renewal and expansion, and optimize client relationships and strategies to achieve KPIs.
Top Skills: AirtableIntercomQuicksightSalesforceSlackWeb-Based TechnologiesZendesk
Reposted 20 Days AgoSaved
Remote or Hybrid
Nashville, TN
212K-280K Annually
Senior level
212K-280K Annually
Senior level
HR Tech • Information Technology • Professional Services • Sales • Software
Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.
Top Skills: AIHcmPayroll
Reposted 20 Days AgoSaved
Easy Apply
Remote
Nashville, TN
Easy Apply
175K-275K Annually
Senior level
175K-275K Annually
Senior level
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.
Top Skills: 6SenseApolloClayGongOutreachSalesloft
21 Days AgoSaved
Easy Apply
Remote
Nashville, TN
Easy Apply
85K-105K Annually
Mid level
85K-105K Annually
Mid level
Artificial Intelligence • Cloud • Information Technology • Machine Learning • Natural Language Processing • Software
As a Customer Success Manager, you will boost customer retention, manage relationships, facilitate onboarding, and demonstrate value of Smartling's SaaS solutions. You will work closely with customers to achieve their goals and ensure adoption of the platform.
Top Skills: SaaS
Reposted 21 Days AgoSaved
Remote
Nashville, TN
90K-120K Annually
Mid level
90K-120K Annually
Mid level
eCommerce • Enterprise Web • Information Technology • Software • Database • Analytics • Business Intelligence
The Customer Success Engineer will support clients with implementation, onboarding, and growth, crafting solutions to meet their needs and ensuring success.
Top Skills: Adobe AnalyticsAngularCSSGoogle AnalyticsHTMLJavaScriptOptimizelyReactVue
22 Days AgoSaved
Remote
Nashville, TN
96K-110K Annually
Senior level
96K-110K Annually
Senior level
Enterprise Web • Fintech • Marketing Tech • Software
Manage a portfolio of mid-market customers to drive product adoption, retention, and growth by delivering value and optimizing the Unanet platform.
Top Skills: ChurnzeroGainsightSalesforce
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Reposted 22 Days AgoSaved
Easy Apply
In-Office or Remote
Nashville, TN
Easy Apply
Senior level
Senior level
Healthtech • Software
As a Customer Success Manager at AcuityMD, you'll drive user adoption, manage client relationships, lead business reviews, and collaborate on growth strategies for enterprise accounts in the medical technology space.
Top Skills: SQL
17 Days AgoSaved
Remote
Nashville, TN
Senior level
Senior level
Software
The Head of Customer Success leads the customer lifecycle at ArcSite, improving onboarding, reducing churn, and ensuring customer satisfaction through strategic initiatives and cross-functional collaboration.
Top Skills: Customer SuccessCustomer SupportSaaS
Reposted 17 Days AgoSaved
Easy Apply
Remote
Nashville, TN
Easy Apply
Senior level
Senior level
Cloud • Software • Consulting
The Customer Success Manager will lead initiatives with federal agency customers, ensuring project success, client satisfaction, and alignment between teams. This role requires collaboration with internal leadership and managing contract administration.
Top Skills: AgileCustomer SuccessDigital TransformationFederal ContractingProject Management
18 Days AgoSaved
Easy Apply
Remote
Nashville, TN
Easy Apply
Senior level
Senior level
Artificial Intelligence • eCommerce • Retail
The Director of Account Management will lead a team of Account Managers to enhance customer retention, drive revenue growth, and ensure successful implementation of Upshop Solutions within grocery retailers.
Top Skills: B2B SaasCustomer SuccessSales
4 Days AgoSaved
In-Office
Nashville, TN
96K-96K Annually
Junior
96K-96K Annually
Junior
Payments
The Customer Success Manager drives customer adoption and satisfaction, optimizing fundraising efforts and providing guidance to nonprofit clients. This role involves relationship building, training, and collaborating with teams to enhance the customer experience.
Top Skills: Crm SoftwareOnline Fundraising Tools
24 Days AgoSaved
Remote or Hybrid
Nashville, TN
94K-127K Annually
Junior
94K-127K Annually
Junior
HR Tech • Information Technology • Professional Services • Sales • Software
The Customer Success Manager enhances customer retention and outcomes by leveraging finance expertise and managing strategic accounts while promoting product adoption and maximizing customer ROI.
Top Skills: Epm ToolsFp&ASaaS
Reposted 24 Days AgoSaved
Easy Apply
Remote
Nashville, TN
Easy Apply
161K-202K Annually
Senior level
161K-202K Annually
Senior level
Artificial Intelligence • Fintech • Hardware • Information Technology • Sales • Software • Transportation
Oversee a team of Strategic Customer Success Managers to ensure retention and upsell targets are met for high-value accounts while leveraging data for client advocacy and internal collaboration.
Reposted 24 Days AgoSaved
Remote
Nashville, TN
20-42 Hourly
Internship
20-42 Hourly
Internship
Big Data • Transportation • Analytics • Big Data Analytics
The intern will shadow customer success roles, learn about telematics products, assist in implementing solutions, and support customer interactions.
Top Skills: APIsCloud InfrastructureExcelJupyter NotebooksMobile TechnologiesMobilityPostmanSdksTelematics
25 Days AgoSaved
Easy Apply
Remote
Nashville, TN
Easy Apply
77K-167K Annually
Mid level
77K-167K Annually
Mid level
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Manager establishes trusted relationships with clients, assists with deployment, measures performance, and translates data into actionable insights to enhance customer satisfaction and success.
Top Skills: AIContinuous DeploymentContinuous IntegrationDevsecopsGitGitlab
Reposted 8 Days AgoSaved
Remote
Nashville, TN
Senior level
Senior level
Software
Drive customer engagement and onboarding, identify growth opportunities, and resolve issues as a trusted advisor for enterprise clients.
Top Skills: CRM
Reposted 2 Days AgoSaved
Remote
Nashville, TN
10K-100K Annually
Mid level
10K-100K Annually
Mid level
Software • Analytics
The Technical Customer Success Manager ensures retention and growth of clients by building relationships, resolving issues, and managing feedback for 30-60 paying customers, focusing on their long-term success.
Top Skills: A/B TestingData WarehousesDeveloper ToolsPosthogProduct AnalyticsSdks
8 Days AgoSaved
In-Office
Nashville, TN
Junior
Junior
Software
The Customer Success Manager ensures customer health and engagement, driving satisfaction and retention through regular interactions and support with key messaging and data collection.
Top Skills: EhrExcelMS OfficeSaaS
Reposted 8 Days AgoSaved
In-Office
Nashville, TN
Senior level
Senior level
Fintech • Software
The VP of Client Success will manage key client accounts, enhance strategic client engagement, and lead a team focused on proactive client outcomes and growth.
Top Skills: APIsB2B SaasFintech
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