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Top Customer Success Jobs in Nashville, TN
The Customer Success Manager will manage a portfolio of SaaS clients, ensuring net retention and satisfaction. They will communicate effectively with C-suite executives and leverage project management skills while working in a fast-paced environment. Familiarity with Salesforce and various web technologies is essential, with experience in specific tools like Asana and ChurnZero as advantageous.
The Product Support Representative provides technical support for Dropbox products, communicates customer issues, and documents recurring issues. The role requires strong communication skills and the ability to troubleshoot desktop operating systems. Representatives are expected to meet KPI targets and provide customized recommendations to maintain customer satisfaction.
As an Underwriter for Commercial Auto at Pie, you will assess medium to complex risks, make underwriting decisions, issue insurance certificates, and provide customer support. You'll utilize Pie's underwriting guidelines to evaluate risks and maintain partner relationships, while keeping informed on industry changes and participating in risk portfolio evaluations.
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The Onboarding Specialist I is responsible for ensuring a smooth onboarding process for clients, managing client interactions, and assisting the Cybersecurity team. This entry-level role requires good communication skills and a background in customer and technical support, with opportunities to transition into cybersecurity roles.
The SNF Billing and Collections Specialist II at Wipfli is responsible for processing client transactions, preparing reports, providing technical support, onboarding clients, and ensuring compliance with policies and deadlines. The role requires strong organizational skills and the ability to manage multiple complex clients effectively.
The Senior Client Success Manager will lead client-facing activities for insurance clients, ensuring growth, profitability, and satisfaction. Responsibilities include managing partnerships, overseeing financial performance, influencing internal stakeholders, and delivering insights based on key performance indicators.
The Senior Director of Customer Success at CertifID leads a team to enhance customer satisfaction and retention. This role focuses on creating standardized engagement models, optimizing processes, and ensuring customers achieve their goals through cross-functional collaboration and strategic initiatives.
The Enterprise Customer Success Manager will manage client relationships and ensure the successful adoption of Bonterra's SaaS products. Responsibilities include monitoring client health, engaging with stakeholders, identifying at-risk clients, and collaborating with sales for renewals. This role also focuses on improving internal processes and providing advocacy for clients.
As a Customer Service Engineer at Moov, you will provide technical support to customers, troubleshoot frontend issues, and assist with SDK integration. You will collaborate with Product and Engineering teams to improve documentation and streamline support processes, while contributing to internal tools.
The Customer Implementation Manager at Apploi will lead customer implementations post-sale, acting as the main contact for customers, providing training and consultation on the Apploi platform. They will work closely with various teams to ensure successful account setups and integrations, while also managing customer support resources and feedback for product development.
Top Companies in Nashville, TN Hiring Customer Success Roles
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