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Top Customer Success Jobs in Nashville, TN
Cloud • Information Technology • Software
This role involves managing large enterprise accounts, driving customer satisfaction, retention, and growth through strategic onboarding, success plan development, and proactive lifecycle management.
Top Skills:
Account ManagementCommunicationCustomer SuccessSaaSVideo Technology
Reposted 9 Days AgoSaved
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Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Senior Customer Success Manager will manage enterprise accounts, ensure customer value, drive renewals, and enhance adoption of Grammarly's tools in educational institutions.
Top Skills:
AICRMLarge Language ModelsSalesforce
Healthtech • Social Impact • Software
As a Specialist I, Client Success, you will engage clients, assist with appointments, document interactions, and collaborate with internal teams to enhance client experience.
Top Skills:
Intercom
Cloud • Security • Software • Cybersecurity • Automation
The Customer Success Engineer provides technical consultancy, guidance, and support to customers during the post-sales process, focusing on product adoption and business outcomes.
Top Skills:
Agile PlanningCdCiDevsecopsGitlabSoftware Development Tools
Digital Media • Fintech • Information Technology • Mobile • Payments • Software • Financial Services
The Senior Customer Success Manager builds and maintains relationships with financial institution clients, ensuring their needs are met, managing contract renewals, and providing training and support.
Top Skills:
Banking Software
Productivity • Software • App development • Automation
The Director of Customer Success will lead strategic account management, ensuring client satisfaction, retention, and expansion while managing a team of Customer Success Managers.
Reposted 10 Days AgoSaved
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Security • Software • Cybersecurity • Automation
The Customer Success Manager will support SafeBase customers, ensuring successful onboarding, product usage, and fostering customer relationships for renewals and growth.
Top Skills:
Chili PiperCrm SystemsNotionSlack
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Operations Manager will build and scale processes for the global Customer Success team, improve efficiency, track metrics, and drive strategic initiatives to enhance client experience.
Top Skills:
ExcelPower BISalesforce
Artificial Intelligence • Fintech • Information Technology • Software • Data Privacy
The Customer Success Manager will oversee post-sale client relationships, collaborate with internal teams, monitor customer health, and advocate for customer needs while driving adoption and growth across the client portfolio.
Top Skills:
CRMGainsightSalesforce
Artificial Intelligence • Cloud • Computer Vision • Hardware • Internet of Things • Software
Manage the Enterprise Customer Success team, ensuring customer satisfaction and value realization through effective coaching and strategy implementation while cultivating a strong team culture.
Top Skills:
Enterprise SaasGainsight
Consumer Web • Coupons • Healthtech • Social Impact • Pharmaceutical
The Manager, Client Success leads a team managing relationships with pharmaceutical and agency clients, ensuring satisfaction, contract renewals, and upsell opportunities.
Top Skills:
JIRASalesforceTaskray
Big Data • Fitness • Healthtech • Software • Analytics • Energy
The Customer Success Manager at Arcadia will manage non-enterprise client accounts, ensuring customer satisfaction through support, training, and issue resolution. They will serve as the primary contact, coordinating internally to help clients achieve their business goals while understanding and troubleshooting data quality issues.
Top Skills:
BoxCloud TechnologiesConfluenceJIRASQL
New
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Artificial Intelligence • Cloud • Mobile • Security • Software
The Customer Success Support Specialist is responsible for assisting SMB customers with support issues, managing onboarding, and collaborating with teams to enhance the customer experience through effective communication and problem-solving skills.
Top Skills:
Google SuiteSalesforceZendesk
Artificial Intelligence • Information Technology • Machine Learning • Natural Language Processing • Productivity • Software • Generative AI
The Customer Success Manager will drive product adoption for Coda, build relationships with clients, lead account reviews, and manage customer feedback to ensure account success and retention.
Top Skills:
CRMExcel
Reposted 14 Days AgoSaved
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Security • Software • Cybersecurity • Automation
Lead strategic relationships with enterprise customers, driving compliance program success and outcomes. Develop success plans and track KPIs while guiding customers through compliance frameworks.
Top Skills:
CatalystJIRASalesforceSigma
Sales • Software • Automation
As a Customer Success Manager, you will help drive customer retention and growth by engaging with new clients, providing onboarding, and offering expert consultations. You'll work closely with startup customers to optimize their use of the Close platform, fostering relationships and facilitating communication across multiple channels.
Top Skills:
Crm SoftwareHelpdesk SoftwareVideo Conferencing ToolsZoom
Professional Services • Software
The Customer Success Manager advocates for customer satisfaction, drives adoption, builds relationships, identifies growth opportunities, and conducts reviews to enhance customer success.
Top Skills:
Ai ToolsSaaS
AdTech • Digital Media • Marketing Tech • Professional Services
The Client Success Manager builds strong client relationships, strategizes account growth, ensures alignment with client priorities, and drives measurable campaign outcomes.
Top Skills:
Digital MarketingGenerative Ai
Insurance • Real Estate
The Sr. Manager, Customer Success will lead a team to drive customer retention and revenue growth, develop strategies, and collaborate with internal teams to enhance customer success.
Top Skills:
GongSalesforce
Artificial Intelligence • Healthtech • Machine Learning • Natural Language Processing • Real Estate
Manage customer accounts, drive engagement through technology, conduct QBRs, analyze usage patterns, and create self-service resources to ensure customer success.
Top Skills:
GongPlanhatSalesforceZendesk
HR Tech • Information Technology • News + Entertainment • Professional Services • Sales • Software
Lead and strategize customer success, managing a team and optimizing client engagement, satisfaction, and retention while leveraging AI and improving processes.
Top Skills:
AIHcmPayroll
Artificial Intelligence • Enterprise Web • Information Technology • Productivity • Sales • Software • Database
The Senior Manager of GTM Engineering leads a team of GTM Engineers, focusing on forecasting, coaching, performance inspection, and scaling client interventions. They drive discipline and accountability while collaborating with various departments to ensure successful client outcomes.
Top Skills:
6SenseApolloClayGongOutreachSalesloft
AdTech
As an Engagement Manager, Pricing, you'll lead client projects by analyzing pricing strategies, providing insights, and implementing solutions to optimize revenue growth.
Top Skills:
Customer SuccessDynamic Pricing ModelsMarketingPricing StrategyRevenue OperationsSales Strategy
Big Data • Fintech • Mobile • Payments • Financial Services
The Client Success Lead manages merchant partnerships, improves revenue and GMV, and coordinates cross-functional teams to enhance offerings.
Top Skills:
Bi ToolsSalesforce
Artificial Intelligence • Healthtech • Telehealth
The Senior Customer Success Manager will manage an enterprise book of business, build relationships, demonstrate value, and drive revenue growth through customer engagement and upselling.
Top Skills:
Data VisualizationSaas-Based Solutions
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