Top Customer Success Jobs in Minneapolis, MN

As a Senior Customer Success Engineer, you will lead customer deployments, monitor system health, and drive solution adoption to optimize security value for strategic accounts.

As a Customer Success Engineer, you will provide technical guidance and best practice advice to customers post-sale, help with implementations, and develop customer enablement resources.

The Principal Customer Success Manager fosters relationships with key clients, drives product adoption, and mentors team members to enhance customer engagement and satisfaction.

Manage a portfolio of enterprise legal customers for the AI-enabled CoCounsel suite. Drive adoption, value realization, retention, and expansion through CSPs, EBRs, check-ins, executive engagement, enablement, cross-functional collaboration, and use of tools like Gainsight, Salesforce, and Gong. Serve as product expert and create scalable success playbooks.

Lead enterprise customer success strategy and drive renewal outcomes for strategic accounts, building strong relationships and managing a Customer Success team.

As a Customer Success Manager, you will oversee repack business operations, maintain client relationships, forecast orders, and collaborate to enhance processes and client experiences.

As a PSA Verified Customer Success Manager, you will maintain customer acquisition and delivery schedules, improve workflows, monitor client health, and collaborate with various teams to enhance the customer experience in the PSA Verified repack ecosystem.

As a Customer Success Architect, you'll align GitLab's DevSecOps platform with customers' business goals, provide technical enablement, manage customer portfolios, and ensure satisfaction through collaboration with various teams.

Represent the Redistribution business across customers and functions, identify and resolve operational risks, monitor inventory and shipment flows, support pricing and margin protection, optimize processes, and contribute to strategic initiatives to scale operations. Operate across the network rather than a single account and collaborate cross-functionally with vendors, transportation, warehouses, and account teams.

Own strategic operator relationships for a healthtech senior-living platform: drive adoption, demonstrate ROI, secure renewals and expansions, lead executive business reviews, mentor CSMs/CSDs, and represent customer needs cross-functionally. Operate at both executive and operational levels with ~30% travel.

Manage a portfolio of smaller post-sale accounts to drive product adoption, monitor customer health, conduct regular check-ins and success reviews, surface risks/opportunities, support renewals, maintain CRM/CS tools, and collaborate internally to resolve issues and create scalable CS processes.

The Strategic Customer Success Manager at Jamf maintains relationships with large enterprise accounts, ensuring successful Apple deployment and customer satisfaction while driving engagement and retention efforts.

Manage a portfolio of enterprise OneStream/CPM customers to drive onboarding, adoption, expansion, satisfaction, and renewals. Build executive relationships, mitigate risks, run business reviews, oversee CSMs, and collaborate with Sales and product teams to maximize customer value and identify upsell opportunities.

As a Client Success Lead, manage merchant relationships, drive revenue growth, and optimize performance through cross-functional collaboration and contract management.

Partner with high-impact nonprofit customers to drive fundraising outcomes, adoption, retention, and growth. Lead discovery, success planning, training, and strategic guidance; use AI and data to identify risks and opportunities; run webinars and 1:1 engagements; advocate cross-functionally to improve customer experience.

Client Success Managers serve as the main contact for clients, ensuring satisfaction and alignment of needs, operating in a cloud-based environment, and providing analytical support to drive value from MedInsight's products.

Lead Pearl's revenue-oriented Customer Success organization to own NRR, GRR, and expansion ARR. Build and scale teams and programs to drive onboarding, adoption, retention, and expansion across SMB and Enterprise, using automation, LMS, and AI tools. Partner with Sales, Product, Marketing, and Partners to improve time-to-value, NPS, and product adoption, and represent Pearl at industry events and international markets.

The Customer Success Manager at Antenna will manage critical customer relationships, ensuring engagement and growth through tailored applications of Antenna's data and products.

Manage and grow enterprise client relationships in A2P messaging, ensuring exceptional service, renewals, and identifying growth opportunities.

The Customer Success Manager will manage customer relations, analyze data, advocate for customer needs, and provide technical guidance while occasionally traveling to client sites.

As a Customer Success Manager, you will lead onboarding, guide technical implementation, maintain conversion rates, and enhance customer engagement and revenue growth.

Manage technical customer relationships, resolve complex issues, improve support workflows using AI, and build documentation to enable teams. Liaise between customers and Product/Engineering.

The Scaled Customer Success Manager will own and optimize the startup program, focusing on customer journey, activation, retention, and growth using automation and workflows.

Manage a portfolio of mid-market healthcare customers, ensuring retention and expansion by leveraging EHR expertise and driving workflow optimizations.

As a Customer Success Manager, you will ensure customer success and satisfaction, build strong relationships, drive value and ROI, and manage account health while providing product training and engagement strategies.