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Top Customer Success Jobs in Jacksonville, FL

4 Days AgoSaved
Easy Apply
Remote
Jacksonville, FL
Easy Apply
114K-135K Annually
Mid level
114K-135K Annually
Mid level
Cloud • Information Technology
The Customer Success Manager will engage with enterprise customers to drive adoption, retention, growth, and advocate for their needs, partnering closely with the Sales team.
Top Skills: CRMCustomer Success ToolsGongSalesforce
4 Days AgoSaved
Easy Apply
In-Office or Remote
Jacksonville, FL
Easy Apply
Senior level
Senior level
Marketing Tech • Analytics
As a Senior Customer Success Manager, you'll manage strategic accounts, provide consultancy, drive client engagement, and enhance product utilization.
Reposted 4 Days AgoSaved
Easy Apply
Remote
Jacksonville, FL
Easy Apply
80K-90K Annually
Senior level
80K-90K Annually
Senior level
Healthtech • Software
The Customer Success Executive at Luma Health manages strategic healthcare client relationships, drives product adoption, and ensures customer satisfaction and retention through data-driven insights and collaboration.
Reposted 4 Days AgoSaved
Remote
Jacksonville, FL
Senior level
Senior level
Software
As a Customer Success Lead, you'll manage customer relationships, create and scale processes, analyze usage patterns, and collaborate with engineering and sales to optimize customer engagement.
Top Skills: AIAPIsLlm
Reposted 4 Days AgoSaved
Easy Apply
Remote
Jacksonville, FL
Easy Apply
Mid level
Mid level
Big Data • Software • Database • Analytics • Big Data Analytics
The Customer Success Manager will own client onboarding and activation, manage ongoing relationships, drive account growth, and develop scalable engagement processes while collaborating with cross-functional teams.
Top Skills: SalesforceTableau
Reposted 4 Days AgoSaved
Remote
Jacksonville, FL
70K-74K Annually
Mid level
70K-74K Annually
Mid level
Energy
The Customer Success Associate at Voltus manages customer onboarding and provides ongoing support, ensuring efficient entry into the energy market while fostering strong customer relationships.
Top Skills: Salesforce
Reposted 4 Days AgoSaved
Remote
Jacksonville, FL
100K-135K Annually
Senior level
100K-135K Annually
Senior level
Artificial Intelligence • Marketing Tech • Mobile • Software
The Senior Customer Success Manager will manage strategic client relationships, align goals, forecast revenue, and drive product adoption, while collaborating with internal teams to enhance customer satisfaction and retention.
Top Skills: CatalystCustomer Service SoftwareSalesforce
Reposted 4 Days AgoSaved
Remote
Jacksonville, FL
Senior level
Senior level
Software
Manage and lead a team of Mid-Market Customer Success Managers to enhance customer retention, growth, and satisfaction in the film and television production sector.
Reposted 4 Days AgoSaved
Remote
Jacksonville, FL
152K-180K Annually
Senior level
152K-180K Annually
Senior level
Healthtech • Information Technology
The Director of Customer Success Enterprise leads a team to drive revenue growth by developing strategies for partnerships with healthcare organizations. Responsibilities include managing expansion quotas, building strategic account plans, and engaging with executive stakeholders.
Reposted 4 Days AgoSaved
Remote
Jacksonville, FL
95K-105K Annually
Senior level
95K-105K Annually
Senior level
Real Estate • Software
The Senior Customer Success Manager ensures customer satisfaction, builds long-term relationships, and drives retention and growth by delivering tailored solutions and maximizing product usage.
Top Skills: ExcelOutlookPowerPointProcess Mapping ToolsWord
Reposted 4 Days AgoSaved
Remote
Jacksonville, FL
Junior
Junior
Software • Financial Services
The Customer Success Manager will enhance customer satisfaction by managing relationships, resolving issues, and ensuring understanding of products and industry trends.
Top Skills: Conferencing SystemsExcelGainsightPhone SystemsPowerPointSalesforceWord
Reposted 4 Days AgoSaved
Remote
Jacksonville, FL
Senior level
Senior level
Artificial Intelligence • Big Data • Information Technology • Professional Services • Software
Manage customer adoption lifecycle, lead technical value-selling efforts, drive timely customer outcomes, provide API architecture guidance, and maintain customer health to ensure value realization.
Top Skills: DockerGitKubernetesObservabilityOps
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5 Days AgoSaved
In-Office or Remote
Jacksonville, FL
Mid level
Mid level
Information Technology
The Client Success Manager at Varsity Technologies will engage clients, manage relationships, coordinate projects, and drive client satisfaction and retention to enhance technology adoption.
Top Skills: Cloud SolutionsConnectwiseCybersecurityManaged It ServicesSalesforce
5 Days AgoSaved
Remote
Jacksonville, FL
150K-170K Annually
Senior level
150K-170K Annually
Senior level
Artificial Intelligence • Edtech
The Director of Customer Success is responsible for driving retention and customer satisfaction, through leadership, strategic execution, and data analysis, in a fast-growing EdTech SaaS environment.
Top Skills: ChurnzeroGainsightSalesforceTotango
5 Days AgoSaved
Easy Apply
Remote
Jacksonville, FL
Easy Apply
139K-193K Annually
Senior level
139K-193K Annually
Senior level
Productivity • Software • Conversational AI
Lead a team of Senior Customer Success Managers, manage relationships with strategic clients, and drive product adoption and customer satisfaction.
Top Skills: Salesforce
Reposted 5 Days AgoSaved
Remote
Jacksonville, FL
150K-200K Annually
Mid level
150K-200K Annually
Mid level
Financial Services
The Director of Customer Success will lead strategy, develop the team, manage customer relationships, and ensure an excellent customer experience in investment banking and fintech.
Top Skills: Crm Software
5 Days AgoSaved
Remote
Jacksonville, FL
90K-130K Annually
Mid level
90K-130K Annually
Mid level
Cloud • Software
As a Customer Success Manager, you'll manage customer relationships, provide training and support, resolve issues, and advocate for product development based on customer feedback.
Top Skills: HubspotSalesforce
5 Days AgoSaved
Remote
Jacksonville, FL
Junior
Junior
Software
The Client Success Manager manages client relationships, ensuring satisfaction, driving retention and growth, providing training, and identifying upsell opportunities within existing accounts.
Top Skills: ExcelSalesforce
5 Days AgoSaved
Remote
Jacksonville, FL
40K-40K Annually
Junior
40K-40K Annually
Junior
Software
The Customer Success Specialist will manage customer requests, provide inbound support, communicate with customers, and collaborate with internal teams while focusing on learning and growth opportunities.
Top Skills: JIRASalesforce
5 Days AgoSaved
Easy Apply
Remote
Jacksonville, FL
Easy Apply
65K-85K Annually
Mid level
65K-85K Annually
Mid level
AdTech • Marketing Tech • Social Media • Design
The Client Success Specialist is the primary contact for clients, managing relationships, translating campaign data into insights, and collaborating on strategies to ensure success.
Top Skills: Google AdsSeo
5 Days AgoSaved
Easy Apply
Remote
Jacksonville, FL
Easy Apply
Mid level
Mid level
Payments • Software • Transportation
Manage and develop a team of Mid-Market Customer Success Managers to ensure high-quality customer experiences, drive value, and strengthen relationships with mid-market accounts by resolving client needs and engaging resources.
Top Skills: GainsightExcelMicrosoft PowerpointMicrosoft WordPlanhatSalesforce
5 Days AgoSaved
Remote
Jacksonville, FL
75K-105K Annually
Mid level
75K-105K Annually
Mid level
Payments • Financial Services
The Customer Success Manager engages customers to build relationships, enhance satisfaction, drive adoption of services, and resolve concerns, ensuring profitability for both parties.
5 Days AgoSaved
Easy Apply
Remote
Jacksonville, FL
Easy Apply
Senior level
Senior level
Cloud • Software
Lead customer success for a dedicated portfolio, managing teams, driving retention and growth strategies, and fostering customer relationships.
Top Skills: Ai ToolsGainsightHubspotSalesforceTotangoVitally
5 Days AgoSaved
Easy Apply
Remote
Jacksonville, FL
Easy Apply
170K-230K Annually
Senior level
170K-230K Annually
Senior level
Software
Lead and scale a Customer Success organization managing two teams to enhance customer experience and retention, using operational rigor and AI processes.
Top Skills: AIB2B Saas
Reposted 5 Days AgoSaved
Remote or Hybrid
Jacksonville, FL
125K-150K Annually
Senior level
125K-150K Annually
Senior level
Software
Lead and manage a team of Customer Success Managers, drive operational excellence, and enhance customer engagement with government entities.
Top Skills: Crm PlatformsCustomer Success SoftwareGainsightHubspot
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