Top Customer Success Jobs in Jacksonville, FL

The Customer Success Business Partner will drive customer adoption, retention, and expansion by managing enterprise accounts, leading reviews, and ensuring value realization from Lyric's platform.

The Technical Customer Success Manager will manage customer onboarding, troubleshoot issues, build solutions, drive value, and identify growth opportunities.

The Client Success Lead will manage partnerships for wrestling software, ensuring success for state associations and coaches. This includes overseeing season management setup and addressing software support issues while maintaining strong relationships with partners.

The Director of Client Success will lead the CS team within PBM, focusing on client retention, satisfaction, and strategic growth through operational excellence and cross-functional collaboration.

Manage key client relationships in the Pharmacy Benefit Management sector, ensuring high-quality service delivery and client satisfaction while coordinating with internal teams and leading client interactions.

The Director of Client Success will lead the Client Success team in the PBM sector, ensuring client retention, satisfaction, and growth through strategic planning and operational processes.

The Customer Success Manager will drive customer relationships, oversee the post-sale journey, and ensure value realization across Upwind's cloud security platform, while identifying growth opportunities and managing renewals.

The Customer Success Manager is responsible for onboarding customers, managing Crowdstrike Flex agreements, and ensuring retention and growth through strategic success plans. The role involves collaboration with internal teams and building strong relationships with customers to enhance their experience.

Manage customer activation and retention initiatives, optimize operational processes, analyze data for decision-making, and collaborate with teams to enhance customer experiences in a high-growth SaaS environment.

The Director of Customer Success Operations will oversee the build-out of CS operational infrastructure, optimize tech platforms, implement AI-driven workflows, and lead a CS Ops team while aligning with revenue operations and improving processes.

The Customer Success Manager will lead implementation, retention, and expansion efforts for Public Safety customers, enhance customer relationships, and ensure the effective delivery of Skydio's autonomous technology.

Manage a portfolio of healthcare customers, driving platform adoption and expansion. Lead renewals and mitigate risks, while collaborating cross-functionally to improve customer success.

The Customer Success Manager will manage SMB accounts, driving adoption and retention while addressing escalations and providing training. You'll develop success plans, track metrics, and collaborate internally to enhance customer experience.

The Client Success Manager maintains client relationships, conducts reviews, and strategizes sales while leveraging data for improved service delivery, requiring substantial travel.

The Customer Success Manager ensures customer satisfaction and product adoption, advocating customer needs and driving usage while managing relationships and identifying growth opportunities.

As a Senior Customer Success Specialist, you will manage Motorsport customer accounts, provide technical support, and enhance user satisfaction through proactive service initiatives.

The Director of Customer Success leads the customer lifecycle, ensuring value realization, effective solution adoption, and retention across all segments while collaborating with multiple departments to optimize customer experience.

Own post-sale customer experience for an enterprise book of business: onboard customers, optimize product performance, drive retention/upsells through data-driven insights, coordinate implementations and AdOps, and build strategic customer relationships.

The Strategy & Operations Analyst will manage workflows, improve processes, and support project management to enhance Customer Success operations, directly impacting retention and satisfaction.

The Senior Customer Success Manager will build relationships with transit organizations, enhance product adoption, manage customer engagement, and protect revenue through strategic growth and support.

The Customer Success Manager will manage post-implementation accounts, build customer relationships, improve retention and revenue, and support AI initiatives.

As an Enterprise Customer Success Manager, you will ensure the success of retail partners by driving adoption and revenue, providing operational consultation, and conducting business reviews.

The SVP, Customer Success and Operations will lead Customer Success and Operations, focusing on client retention and operational efficiency across healthcare. Responsibilities include strategy execution, operations oversight, process improvement, team development, and executive representation.

The Director of Customer Success will lead the West region, driving customer outcomes, commercial strategies, and team development while fostering executive relationships within enterprise accounts.

The Customer Success Manager leads complex implementations for a strategic partner, driving product adoption and ensuring measurable outcomes in healthcare settings. Responsibilities include relationship management, project planning, stakeholder engagement, and customer health monitoring.